The room was very clean and tidy. The check in clerk was awesome, friendly and cheerful.
The breakfast items were fresh and tasty.
The ding was that the hot tub was not operational.
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酒店回复: Thank you for taking the time to highlight your recent stay at the Country Inn & Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We take great care in providing our guest with a positive experience overall. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. Thank you again and we look forward to seeing you on your next trip to Rogers.
5.0分
其他
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Everything by was perfect: cleanliness, convenience, comfortable beds, friendliness and courtesy of staff. Wide variety of breakfast foods which were extremely tasty, (Tia, who does the cooking and helps maintain the eating area was especially accommodating, efficient, and welcoming.) We have family in the area and won’t even consider staying anywhere else in the future.
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酒店回复: Thank you very much for your review of your recent stay at the Country Inn & Suites. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. We really appreciate you recognizing our breakfast as well as our many amenities of the hotel. Also, thank you for recognizing our great staff which exemplifies top notch customer service. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!
4.0分
其他
Breakfast good except didn't have bread on 2nd day to make toast room clean an front desk people were friendly an helpful
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酒店回复: Thank you for taking the time to write your review of the Country Inn & Suites, your comments are very much valued. We really appreciate you recognizing our breakfast as well as our many amenities of the hotel. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect. All the best and see you soon! Warm regards!
1.0分
其他
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Stayed four consecutive nights. They never cleaned our room. The pool area never had towels even after we requested them. Our remote didn’t work for our tv as was told we just had to deal with it. On the plus side breakfast was great.
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. We take all issues seriously and we will do everything we can to ensure that this issue is addressed immediately. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3.0分
其他
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The room was musty smelling. We had 1 tissue at the time of checkin. Back door didn’t work to gain access to the building.
Room keys had to be re- programmed several times
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. We take all issues seriously and we will do everything we can to ensure that this issue is addressed immediately. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3.0分
其他
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It was “ OK”. No blankets or coffee for the coffee maker in the room. The room smelled like dirty laundry but appeared to be clean. Breakfast was ok, typical hotel breakfast. Not a terrible experience but nothing to brag about.
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酒店回复: Thank you for taking the time to highlight your recent stay at the Country Inn & Suites. We sincerely appreciate it and are happy you were well pleased with your stay. Thank you for bringing to my attention the issues you had with your room. We take all feedback seriously as we try to improve with each and every stay. We take great care in providing our guest with a positive experience overall. Thank you again and we look forward to seeing you on your next trip to Rogers.
2.0分
家庭亲子
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I will start with the positive.. the front desk clerk was very friendly & helpful. The breakfast choices were pretty good. The rest not so pleasant. The one working elevator is sketchy & missing the inspection sticker. Sketchy enough we took the stairs most of the time. The carpet in the hall is dirty & wavy (needs to be cleaned & stretched), the beds are not comfortable & are stained. No bedskirts on the bottom..there was a hole in the side of the box spring & stains. Stains all over the carpet in the room. Stains on the walls. Dirt & hair in the corners in the bathroom. I'm not sure how this place has gotten such good reviews but i personally won't stay there again & would have chosen to go elsewhere if we were staying more than one night. I did pull back the sheets to check for bed bugs before laying on the bed. Didn't see any so that's a positive. I took pictures if anyone at the hotel is interested.
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. We take all issues seriously and we will do everything we can to ensure that this issue is addressed immediately. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3.0分
其他
Decent condition. Carpet felt icky and humid. Drapes did not close fully and bed was hard
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酒店回复: Thank you for taking the time to highlight your recent stay at the Country Inn & Suites. We sincerely appreciate it and are happy you were well pleased with your stay. Thank you for bringing to my attention the issues you had with your room. We take all feedback seriously as we try to improve with each and every stay. We take great care in providing our guest with a positive experience overall. Thank you again and we look forward to seeing you on your next trip to Rogers.
5.0分
其他
Courteous staff, clean rooms, nice breakfast selection. Booked a block of rooms for our daughter’s graduation for 2026
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酒店回复: Thank you very much for your review of your recent stay at the Country Inn & Suites. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. We really appreciate you recognizing our breakfast as well as our many amenities of the hotel. Also, thank you for recognizing our great staff which exemplifies top notch customer service. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!
4.0分
其他
Was a good stay. Clean and good breakfast. The only thing that was not good is their hot tub was broke. We were looking forward to that after a 13 hour drive.
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酒店回复: Thank you very much for your review of your recent stay at the Country Inn & Suites. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. We really appreciate you recognizing our breakfast. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!
The room was very clean and tidy. The check in clerk was awesome, friendly and cheerful.
The breakfast items were fresh and tasty.
The ding was that the hot tub was not operational.
Everything by was perfect: cleanliness, convenience, comfortable beds, friendliness and courtesy of staff. Wide variety of breakfast foods which were extremely tasty, (Tia, who does the cooking and helps maintain the eating area was especially accommodating, efficient, and welcoming.) We have family in the area and won’t even consider staying anywhere else in the future.
Breakfast good except didn't have bread on 2nd day to make toast room clean an front desk people were friendly an helpful
Stayed four consecutive nights. They never cleaned our room. The pool area never had towels even after we requested them. Our remote didn’t work for our tv as was told we just had to deal with it. On the plus side breakfast was great.
The room was musty smelling. We had 1 tissue at the time of checkin. Back door didn’t work to gain access to the building.
Room keys had to be re- programmed several times
It was “ OK”. No blankets or coffee for the coffee maker in the room. The room smelled like dirty laundry but appeared to be clean. Breakfast was ok, typical hotel breakfast. Not a terrible experience but nothing to brag about.
I will start with the positive.. the front desk clerk was very friendly & helpful. The breakfast choices were pretty good. The rest not so pleasant. The one working elevator is sketchy & missing the inspection sticker. Sketchy enough we took the stairs most of the time. The carpet in the hall is dirty & wavy (needs to be cleaned & stretched), the beds are not comfortable & are stained. No bedskirts on the bottom..there was a hole in the side of the box spring & stains. Stains all over the carpet in the room. Stains on the walls. Dirt & hair in the corners in the bathroom. I'm not sure how this place has gotten such good reviews but i personally won't stay there again & would have chosen to go elsewhere if we were staying more than one night. I did pull back the sheets to check for bed bugs before laying on the bed. Didn't see any so that's a positive. I took pictures if anyone at the hotel is interested.
Decent condition. Carpet felt icky and humid. Drapes did not close fully and bed was hard
Courteous staff, clean rooms, nice breakfast selection. Booked a block of rooms for our daughter’s graduation for 2026
Was a good stay. Clean and good breakfast. The only thing that was not good is their hot tub was broke. We were looking forward to that after a 13 hour drive.