酒店回复: Dear Guest,Warm greetings from Hotel INDIGO!We are pleased to see that you took time to share your experience with us! It is great to see that you appreciated the location of our hotel with its proximity to city landmarks such as the bautiful and picturesque Church of the Savior on Spilled Blood. We are glad that your review mentions little details that help our guests to feel particularly comfortable and welcomed, for instance, complimentary fresh apples and in-room minibar. We are proud of our Housekeeping team, who make guest rooms clean and beautiful every single day, maintaining the high level of service quality, and we will pass them your greetings and kind words. We look forward to welcoming you back in Hotel INDIGO, should you decided to return to Saint Petersburg once more!Kind Regards,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear Manta Yang,Warm greetings from Hotel INDIGO and beautiful city of St Petersburg!We are glad that you took time to share your experience with us and had a fantastic stay in our cosy hotel! It is great to hear that you loved the location of the hotel, its surroundings and proximity to all city landmarks, main hubs and points of interest. Thank you for your appreciation of the hotel staff at the Front Desk, all of them are English-speaking and are always ready to assist our guests with any information or advice. It is a pleasure for us to help our foreign guests explore the beauty of St Petersburg and make the most of the time here. We always come up with creative ideas on how to surprise and delight our guests, and we wanted to make this stay of yours a bit more special by presenting your this red envelope with a little treatment. We are happy to see that you enjoyed this surprise. We look forward to welcoming you back in Hotel INDIGO, should you decided to return to Saint Petersburg once more! Summer time is very near and the city is especially picturesque during the white nights season, when the days are long and bridges are opening up at night to let the ships pass. Our rooftop terrace opens in the middle of April, offering stunning views of the city centre, bridges and the Neva river.Till the next time!Kind Regards,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear Guest,Warm greetings from Hotel INDIGO!We are pleased to receive your feedback and thank you for sharing your experience and opinion on our hotel, which is definitely valuable for other travelers who are looking for a hotel in Saint Petersburg. There are several room categories in Hotel INDIGO, so our guests are welcome to choose the one according to their preferences and requirements: from cosy atrium rooms to spacious premium street view rooms and luxurious designer suites.We hope to welcome you back in Hotel INDIGO, should you decided to return to Saint Petersburg once more!Kind Regards,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear Guest,Warm greetings from Hotel INDIGO!We are pleased to see that you took time to share your experience with us! It is great to see that you appreciated the location of our hotel and your general evaluation of the stay is excellent. A special thank you for sharing some pictures of our street and its surroundings, which you took whilst being here with us. We are sure that your review will be helpful to other travelers who are yet to decide which hotel in St Petersburg can be a great fit for their upcoming trip.We look forward to welcoming you back in Hotel INDIGO, should you decided to return to Saint Petersburg once more!Kind Regards,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear Dalin Shaw,Warm greetings from Hotel Indigo St Petersburg Tchaikovskogo!Thank you for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our doorman service, convenient location near the train station and Kazan Cathedral, and the availability of Chinese-speaking staff at the front desk. It is also encouraging to know that you found our facilities to be modern compared to other hotels in downtown St. Petersburg.We have noted your comments regarding the breakfast variety and will certainly take them into consideration as we continue to improve our guest experience. Your suggestions are highly valuable to us.We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable.Sincerely,Evgenia Fishbein (Ms.)Assistant Front Office Manager

酒店回复: Dear Guest,Thank you for choosing the Hotel INDIGO St Petersburg - Tchaikovskogo!It was a pleasure to read your extensive and detailed review and find out more about your experience of St Petersburg and our hotel.We are glad to hear that your stay was enjoyable and little details such as chocolates during turndown service, green apples in hallways, comfortable hotel room and beautiful interiors made your stay special and memorable. We would like to draw your attention that in all guest rooms we have a board that states that our guests are welcome to request any additional bathroom amenities such as combs, loofah, shaving kit, special pillows from pillow menu and other necessities on complimentary basis 24/7 during your stay. There is also a convenient QR-code placed on your desktop, which allows to access All Hotel Services, get the information you look for, contact the Front Desk, leave an inquiry about a transfer, excursion or a restaurant reservation. Our friendly staff is always happy to assist you with anything you need.We hope to welcome you again very soon and help you explore the best of the city, since St Petersburg is defenitely a place to come back and enjoy our great variety of attractions, gastronomic experiences and cultural activities!Sincerely,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear Ditiaoshimei,Warm greetings from Hotel Indigo St Petersburg Tchaikovskogo!Please, allow us to thank you for choosing our hotel for your stay in St Petersburg and for taking time to leave a review. It was a pleasure to welcome you and we are glad to hear that your accommodation was up to your satisfaction, including the service quality and laundry services and facilities the hotel provides on its premises.We are already looking forward to welcome you back one day, should you decide to return to Saint Petersburg once more.Kind Regards,Anastasiia Rexis (Ms)Rooms Division Manager

酒店回复: Dear cincinP,Thank you for choosing Hotel Indigo St Petersburg Tchaikovskogo.We are glad to hear that you liked the evening turndown service and appreciated little treats our chambermaids leave in guest rooms, as well as the in-romm minibar. Our hotel is located just a few minutes away from Chernyshevskaya Subway Station, which makes it really convenient to go around the city. Our Front Desk is always glad to give you recommendations on how to get around the city and purchase transportation card that is rechargable and can be used in any means of public transportation.We look forward to welcoming you in our hotel again, should you decide to plan another trip to Saint Petersburg.Kind Regards,Anastasiia Rexis (Ms)Front Office Manager

酒店回复: Dear Guest,Warm greetings from Hotel Indigo St Petersburg Tchaikovskogo! Thank you for choosing our hotel and taking time to leave a review of our property/We were glad to read your feedback and find out that your stay went smoothly and comfortably. It was great to hear that your enjoyed your time in Saint Petersburg, and Hotel Indigo was an important addition to your experience with its remarkable atmosphere, convenient location and delicious buffet breakfast.We hope to welcome you back in Hotel Indigo one day!Sincerely,Anastasiia Rexis (Ms)Rooms Division Manager