The receptionsist who cheked me in was not friendly at all. Only 3 conversation he had with me. My name, my cc and then where was the elevator...the guy who checked me out next day was friendlier and made shuttle arrangement to the airport . However when a customer who checked out asked for a water bottlen and the guy responded" sorry, can't give you any"! Wow. A customer was not worthed bottle water of less than .25 cents?
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酒店回复: Dear Robert, thank you for sharing your feedback. We’re very sorry to hear about your check-in experience and the interaction regarding the bottled water. This is not the level of service we aim to provide. We appreciate your kind words about our other team member and shuttle service, and we’ll address your concerns with our staff to ensure better consistency. Your comments help us improve, and we hope to have the chance to better serve you in the future.
5.0分
其他
The room was clean and everyone was very friendly. We will come back and we will highly recommend you.
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酒店回复: Thank you, Raema, for your wonderful review! We’re delighted to hear you enjoyed our clean rooms and friendly service. Your recommendation means a lot to us, and we can’t wait to welcome you back for another great stay!
3.0分
其他
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I stayed for three nights and hoped someone would have reset the room, provided clean towels, etc. It was disappoint to come back after three full days and see nothing had been replenished.
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酒店回复: Dear Laura, thank you for sharing your feedback. We’re very sorry to hear about the housekeeping oversight during your stay. That’s certainly not the experience we aim to provide. Your comments have been shared with our team to ensure better service moving forward. We appreciate your input and hope to have the opportunity to serve you better in the future.
5.0分
其他
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Really unique place, room was really neat.
Staff was friendly. Paying to park there is fairly ridiculous since it’s not gated nor a garage. Surrounding area is sketchy and lots of interesting characters walking about. The barmaid Jayden was super nice. They failed to stock her bar with what she needs to do her job and they expect her to cook while serving drinks? Felt bad for her as other patrons might not be as understanding as we were. She’s aces though….
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酒店回复: Thank you, Wayne, for your thoughtful review and perfect rating! We’re delighted you enjoyed our unique atmosphere and friendly team—especially Jayden, who will be thrilled to receive your kind words. We also appreciate your feedback regarding parking and bar service; it helps us improve the overall guest experience. We hope to welcome you back again soon!
床很舒服，但如果你在第三方平台（如携程、**等）预订，就不能获得万豪积分了。
位置很好，而且员工的服务态度也特别好。酒店内外都很干净，住着非常舒适。
去机场很方便。
附近有汉堡王。
房间宽敞、舒适。班车服务仅在早上 6 点至晚上 10 点提供。您需要在抵达时打电话安排接机，因此如果您来自海外，您可能需要一张带有电话号码的 eSIM 卡。这不是酒店面包车，而是普通的小型货车，因此可能很难找到。由于我要赶早班飞机，所以无法乘坐班车，但机场轻轨第 44 街站就在附近，所以我改乘了轻轨。
房间里的空调声音很大而且不舒服。其他一切都很舒服。
有機場接駁服務，很方便。
The receptionsist who cheked me in was not friendly at all. Only 3 conversation he had with me. My name, my cc and then where was the elevator...the guy who checked me out next day was friendlier and made shuttle arrangement to the airport . However when a customer who checked out asked for a water bottlen and the guy responded" sorry, can't give you any"! Wow. A customer was not worthed bottle water of less than .25 cents?
The room was clean and everyone was very friendly. We will come back and we will highly recommend you.
I stayed for three nights and hoped someone would have reset the room, provided clean towels, etc. It was disappoint to come back after three full days and see nothing had been replenished.
Really unique place, room was really neat.
Staff was friendly. Paying to park there is fairly ridiculous since it’s not gated nor a garage. Surrounding area is sketchy and lots of interesting characters walking about. The barmaid Jayden was super nice. They failed to stock her bar with what she needs to do her job and they expect her to cook while serving drinks? Felt bad for her as other patrons might not be as understanding as we were. She’s aces though….