酒店回复: Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
酒店回复: Thank you for taking the time to give us some feedback. We're very sorry to hear that you had issues in your room. I have passed your comments on to our Maintenance supervisor so we can find out what happened and prevent future occurrences. Thank you again for letting us know about this incident; we hope to have the chance to better serve you in the future.
酒店回复: Thank you for taking the time to give us some feedback. We're very sorry to hear that you had issues in your room. I have passed your comments on to our Maintenance supervisor so we can find out what happened and prevent future occurrences. Thank you again for letting us know about this incident; we hope to have the chance to better serve you in the future.
酒店回复: We would like to offer our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. We understand how frustrating it can be when things do not go as planned, and we are truly sorry that we were not able to meet your expectations. We have taken note of your comments and will work to improve our services in the future.
酒店回复: We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
典型的经济型酒店,但各项设施对普通旅客而言,够用了,特别是停车方便。但房间没配冰箱,好在公共区域有制冰机。
位置很好,服务也不错
属于老旧型的饭店,选择这里最主要的原因是停车非常方便,离高速公路也近。
对我们亚洲客人来言,没住过这种类型的饭店,也是非常特别的体验。
好像在体验幸福绿皮书电影剧情中的饭店。
早餐除了松饼机外的选择不多。
餐点一般没有特别好或是不好
我会回去
我在圣安东尼奥的首选酒店
每年我去圣安东尼奥都会住这家酒店。我们很喜欢它,因为它离河滨步道和市场都很近。酒店已经施工了三年,看似永无止境,但实际上是为了彻底改善这个区域。酒店需要一些维护,因为太多的施工让它看起来有些老旧,但酒店的质量、服务和早餐一直都很棒。免费停车也是一项很棒的服务。
为了休息,这是可以接受的,但毫无疑问,我不会再住在那里了,房间里有蟑螂,它们从浴室地板的一个洞里钻出来,自从我们搬进来以来,房间里总是满是蚊子、水果或小苍蝇,女服务员只整理床铺,不清洗浴缸或浴室,清洁度为 0/10,需要更多的安全保障,有人来敲我的门 3 次,另一天晚上,一个无家可归的人在设施的走廊里。
我们的房间很大,非常漂亮干净。不过窗帘遮挡不好,晚上房间光线不足。空调温度没法降到76华氏度(约27摄氏度)以下。早餐选择不多,只有煮鸡蛋和香肠,没有培根和饼干。不过我丈夫很喜欢华夫饼摊。我不太喜欢吃华夫饼。
酒店需要整修。通往二楼的室外楼梯被绳子围了起来,因为不安全。酒店需要重新粉刷。浴缸需要维修。总体来说,酒店不如我预期。前台工作人员的服务态度不太好。清洁人员非常友好,乐于助人。但与我对温德姆酒店的期望还是有差距的。
酒店地理位置优越,尤其适合探索市场广场和圣安东尼奥市中心。周边环境安全,步行可达,这是一大优势。房间清洁度还有待提升,员工热情友好。
然而,酒店整体确实需要一些翻新。房间和公共区域感觉略显陈旧,可以翻新一下,让入住体验更舒适。此外,早餐也令人失望——选择非常有限,而且不如预期的新鲜和有序。
如果您注重地理位置,这家酒店还算不错,但如果能稍加改进,这家酒店会更好。