酒店回复: Hi Margaret,Thank you for your kind words about Cathy and our team! We’re glad to hear they made a positive impact on your stay.We apologize for the noise and the inconvenience with late check-in. We understand how these factors can affect your experience and appreciate your understanding.We’re happy to hear that public transport was convenient for you, and we hope to welcome you back in the future
酒店回复: Hi Wendy, Thank you for your kind words! We’re so pleased you enjoyed our location, rooms, and smooth check-in process. We're sorry to hear about the late-night noise and WiFi issue—we truly appreciate your feedback and will look into this to ensure a better experience next time. We hope to welcome you back for a more relaxing stay in the future!
5.0分
其他
原文
翻译提供方:Google
工作人员总是那么亲切。位置完美,步行即可到达我需要的一切。停车场安全,公寓设施齐全,宽敞干净。
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酒店回复: Hi Melanie, Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your stay with us and that our team, location, and facilities met your expectations. We truly appreciate your continued support and look forward to welcoming you back to Quest Prahran again soon!
5.0分
其他
原文
翻译提供方:Google
位置极佳,就在 Prahran 市场附近。房间干净,楼下有安全的停车场。床很舒服。
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酒店回复: Thank you for your fantastic review! We're so glad you enjoyed our convenient location near Prahran Market, as well as our clean rooms and secure parking. It's also great to hear that you found the bed comfortable! We truly appreciate your feedback and hope to welcome you back to Quest Prahran again soon.
4.0分
情侣出游
原文
翻译提供方:Google
距离购物和交通站非常近。靠近餐厅,这点很棒。唯一不足的是有点吵。
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酒店回复: Thank you very much for your feedback about our wonderfully vibrant local area. We are so pleased you could enjoy everything Prahran has to offer during your stay.
在Quest Prahran住了很长一段时间,感觉就像在家一样。地理位置优越,安静,超级干净,所有地方都在步行距离内。允许携带宠物入住,前台还为我的宠物准备了零食,这点很贴心。工作人员很棒,安全的停车场也是一大亮点。这是我最喜爱的住宿之一——一定会再来的!
工作人员,尤其是 Cathy,非常友好,是他们的一大优势。
嘈杂区域 - 毗邻火车轨道,火车道口非常近 - 噪音大。Nr. 繁忙的主干道。
延迟入住限制 - 由于航班晚点,接待处非常小,因此/花了几个小时在城市里散步 - 公共交通还不错,
公寓非常干净,现代、舒适,位于一楼,老年人出行方便。这次住宿是个人住宿,但我经常来墨尔本工作,从现在起我会住在这里。总体来说,去市场和商店都很方便
无缝办理入住和退房。提供的设施能够满足家庭需求,例如设备齐全的厨房、洗衣机和烘干机以及优质的厨具。床和枕头也很棒。地理位置优越,靠近超市。
位置极佳,靠近教堂街,员工互动 10/10,房间宽敞干净,出乎意料地宽敞。床很舒服,设施一流。强烈推荐周末入住 Quest。
很棒的房间...很棒的抵达流程...方便的交通...对其他客人深夜聚会的噪音感到失望。没有无线网络连接。
工作人员总是那么亲切。位置完美,步行即可到达我需要的一切。停车场安全,公寓设施齐全,宽敞干净。
位置极佳,就在 Prahran 市场附近。房间干净,楼下有安全的停车场。床很舒服。
距离购物和交通站非常近。靠近餐厅,这点很棒。唯一不足的是有点吵。
在这里住了 3 晚。空调坏了。经理通过断路器重置了空调,但 5 分钟后就停了。3 晚没有空调,而当时需要空调。他们给了我折扣,但一直没有。回家后我打电话给经理,他提出赔偿,但也没有赔偿。他们应该预约下班后/周末的技术人员来修理空调,但他们没有。如果他们不接受这个提议,他们就不应该提供折扣或赔偿。如果我知道这里没有空调,我就不会住在这里了。