酒店回复: Hello Joseph,Thank you for taking the time to share your feedback. We’re truly glad to hear that you enjoyed many aspects of your stay with us, especially our facilities, rooms, and the service provided by most of our team. However, we are deeply concerned and sincerely sorry to learn about your experience with one of our staff members.Please know that the behavior you described does not reflect the values or standards we uphold. We take allegations of discriminatory conduct with the utmost seriousness. Your experience is not acceptable, and we will address this matter thoroughly.We truly hope you’ll consider giving us another opportunity to provide you with the seamless and respectful hospitality you deserve. Until next time, have a safe and wonderful summer.
酒店回复: Hi Nathan and thank you for your feedback. We appreciate you staying with us and hope to have another opportunity to see you again. Have a wonderful summer. Safe travels.
酒店回复: Hi Kirsten, we appreciate your feedback and hope to have another opportunity to see you again. Travel safe!
4.0分
其他
原文
翻译提供方：Google
地理位置优越
很喜欢这个位置，酒店内餐厅很方便。缺点是枕头没有薄的，所以我睡得不好。
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酒店回复: Hi Diane! Thanks for your feedback. We actually have the softer pillows located in our closets. Sorry, that wasn't mentioned to you. We so appreciate you staying with us and we hope to have another opportunity to see you again soon, safe travels!
1.0分
其他
原文
翻译提供方：Google
他们没有我预订的房间，并试图给我一间较小的房间，最后他们给了我第二个房间
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酒店回复: Hi Addam, sorry to hear that your experience was not as expected, but we are glad to hear that we were able to assist you the best we could. We hope to see you again under better circumstances. Have a wonderful day and travel safe!
5.0分
家庭亲子
原文
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我们从海边回来的路上在这里住了几天。买了点东西就回家了。离宜家很近，很方便。
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酒店回复: Glad to hear you enjoyed your stay at the Sandman Hotel & Suites Calgary South, James! We are conveniently across the street from IKEA. We love that store too. Have a great rest of your summer.
5.0分
其他
原文
翻译提供方：Google
我们的周末
我们的住宿体验非常棒……唯一缺少的就是我们应该收到的迎宾礼物。
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酒店回复: Hi Charlotte! Sorry, we missed the welcome gift, aside from that, we are delighted to hear you enjoyed your stay with us. Take care and travel safe.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员超级友好，房间干净，让我们提前入住也很顺利。下次还会住这里！
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酒店回复: Thank you, Joelle, for the kind review. We are delighted to hear you enjoyed your stay with us and hope to have you back again. Have a great day!
这家酒店非常棒——设施齐全，房间舒适，设施一流。大多数员工都很棒，服务也很棒。可惜的是，一位名叫Shevaun的员工的行为破坏了我们的体验。我们抵达时，他态度冷淡，皱着眉头迎接我们，但过了一会儿，他却对一位白人客人露出了热情的微笑。这种明显的差别待遇似乎是因为我们的肤色是棕色的。后来，当我们在泳池边为孩子们要毛巾时，他明显很不高兴。这种歧视行为在任何酒店业都是不可接受的，应该立即处理。
我唯一的缺点是：我去办理入住时，工作人员离开大堂大约5分钟，而且我房间一扇门的铰链松了。优点有很多：泳池干净，建筑感觉干净豪华。酒店内有多种餐饮选择，很不错，空调运行良好。工作人员很有礼貌，房间也很漂亮（虽然价格应该如此）。总的来说，我很享受这次住宿，但下次可能会寻找更便宜的选择。
我觉得这个地方非常令人愉快。这是我和妻子七年来第一次度假，工作人员让我们感觉非常热情和放松。同一家酒店的酒馆非常棒，我会推荐给任何想要享受美好用餐体验的人。这里的食物简直令人难以置信，酒水也绝对是我喝过的最好的之一。我不建议去卡洛威公园。40秒的车程非常昂贵，排队很长，根本不值得，而且食物也很糟糕！！！除此之外，我和妻子度过了一段非常愉快的时光。
员工很棒。
房间很棒。我们住的是阁楼房。
附近有三家餐厅，非常方便。
附近购物也很方便。
沃尔玛就在隔壁，步行即可到达超市。
其他许多餐厅和商店也在步行距离内。
工作人员很热情。我们入住期间热水浴缸坏了，泳池也小，所以如果你想找带泳池的房子，这可能不太合适。餐厅很棒！
地理位置优越
很喜欢这个位置，酒店内餐厅很方便。缺点是枕头没有薄的，所以我睡得不好。
他们没有我预订的房间，并试图给我一间较小的房间，最后他们给了我第二个房间
我们从海边回来的路上在这里住了几天。买了点东西就回家了。离宜家很近，很方便。
我们的周末
我们的住宿体验非常棒……唯一缺少的就是我们应该收到的迎宾礼物。
工作人员超级友好，房间干净，让我们提前入住也很顺利。下次还会住这里！