Room smelled musty and obvious moisture problems at A/C. Got put right next to the ice machine which was enjoyable as you heard it through the evening. Overall not very impressed with the hotel.
5.0分
商务出差
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The staff were incredibly friendly and welcoming. My room happened to be right next to the laundry room, and when the spin cycle was on, the whole room shook! Once I figured out what it was and realized I wasn’t losing my mind, I was able to relax. At checkout, the front desk clerk was very apologetic and kindly offered me a restaurant voucher, which I appreciated. On the positive side, the wifi was super fast and the bed was extremely comfortable, and I loved having multiple pillow options, a huge plus for me since I have arthritis in my neck. I would definitely stay here again.
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酒店回复: I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
3.0分
家庭亲子
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We have stayed at the Sandman once a year for the last four years, and have always enjoyed our stay. This year, we noticed that the pool was dirty and the chlorine was so strong that it made our eyes burn. The rooms need a bit of upgrading. The staff continues to be wonderful and the restaurants onsite are fantastic.
5.0分
家庭亲子
We really like staying here it’s clean and comfortable and we love how it’s pet friendly and 2 restaurants are attached.
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酒店回复: I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
5.0分
其他
Hotel staff are always welcoming and very helpful. My wife and I have been here multiple times and it's always nice returning :)
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酒店回复: I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
5.0分
情侣出游
Was there for Morgan wallen, gave us a goodie bag! Quick check in, quiet, room was clean. I’d stay again.
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酒店回复: I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
1.0分
情侣出游
Room 461 which we got for our wedding was dirty and the room is very unlevel. I have video proof.
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酒店回复: Thank you for staying with us on such a special occasion. I’m very sorry to hear about the cleanliness and condition of room 461. I’ve shared your feedback with our housekeeping and maintenance teams to address immediately.Your experience is important to us, and I hope we can welcome you back and restore your confidence in a future stay.
4.0分
情侣出游
Convenience of the property with restaurants attached. Nice clean rooms and we love the kitchenette option
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酒店回复: I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
房间属于套房比较大,酒店没有早餐,但酒店边有餐厅和酒吧,还是很方便。
这是一家非常不错的酒店,它让我在埃德蒙顿的住宿体验更加惊艳。
Room smelled musty and obvious moisture problems at A/C. Got put right next to the ice machine which was enjoyable as you heard it through the evening. Overall not very impressed with the hotel.
The staff were incredibly friendly and welcoming. My room happened to be right next to the laundry room, and when the spin cycle was on, the whole room shook! Once I figured out what it was and realized I wasn’t losing my mind, I was able to relax. At checkout, the front desk clerk was very apologetic and kindly offered me a restaurant voucher, which I appreciated. On the positive side, the wifi was super fast and the bed was extremely comfortable, and I loved having multiple pillow options, a huge plus for me since I have arthritis in my neck. I would definitely stay here again.
We have stayed at the Sandman once a year for the last four years, and have always enjoyed our stay. This year, we noticed that the pool was dirty and the chlorine was so strong that it made our eyes burn. The rooms need a bit of upgrading. The staff continues to be wonderful and the restaurants onsite are fantastic.
We really like staying here it’s clean and comfortable and we love how it’s pet friendly and 2 restaurants are attached.
Hotel staff are always welcoming and very helpful. My wife and I have been here multiple times and it's always nice returning :)
Was there for Morgan wallen, gave us a goodie bag! Quick check in, quiet, room was clean. I’d stay again.
Room 461 which we got for our wedding was dirty and the room is very unlevel. I have video proof.
Convenience of the property with restaurants attached. Nice clean rooms and we love the kitchenette option