酒店回复: Dear Richard, Thank you for choosing to stay with us and for taking the time to share your review. We're delighted to have provided you and your furry friend with a comfortable retreat during a challenging time. We appreciate your kind words and hope to welcome you back to Extended Stay America for another relaxing stay soon.Sincerely,Hotel Management

酒店回复: Dear Christy, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and the peaceful atmosphere. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management

酒店回复: Dear Danielle, It is always a pleasure to read from our guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your time here and found the hotel and services spotless. Your words will keep the entire team motivated. We appreciate your kind review and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management

酒店回复: Dear Guest, Thank you for choosing to stay with us and for your feedback. While we're pleased you found our pricing reasonable, we apologize if the lighting and amenities did not meet your expectations. We are constantly striving to improve our facilities and services, and we will take your comments into consideration. We hope to have the opportunity to serve you again and provide you with an even more pleasant stay.Sincerely,Hotel Management

酒店回复: Dear Guest,Thank you for including Extended Stay America in your travel plans. We're pleased to know you found the stay to be a good value for the price. We strive to offer comfort and convenience at a budget-friendly rate, and it's great to hear that reflected in your experience. We appreciate you giving us the opportunity to host you, and we hope to welcome you back on your next visit.Sincerely,Hotel Management

酒店回复: Dear Berne, We sincerely apologize for the distressing experience you encountered during your stay. We understand the seriousness of this issue and want to assure you that we take cleanliness and pest control very seriously. Our team is working diligently to address and resolve this matter promptly. Your comfort and satisfaction are paramount to us, and we deeply regret any inconvenience caused. Please know that we are committed to improving our services and maintaining a high standard of cleanliness throughout our property. We value your feedback and hope you'll consider giving us another chance to provide you with a much more pleasant stay in the future.Sincerely,Hotel Management

酒店回复: Dear Guest,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management