酒店回复: Dear Richard, Thank you for choosing to stay with us and for taking the time to share your review. We're delighted to have provided you and your furry friend with a comfortable retreat during a challenging time. We appreciate your kind words and hope to welcome you back to Extended Stay America for another relaxing stay soon.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方:Google
地理位置优越,安静
展开
酒店回复: Dear Christy, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and the peaceful atmosphere. Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方:Google
很棒的酒店,非常安静
展开
酒店回复: Dear Danielle, It is always a pleasure to read from our guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your time here and found the hotel and services spotless. Your words will keep the entire team motivated. We appreciate your kind review and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
2.0分
其他
原文
翻译提供方:Google
价格非常合理,但有点暗,设施也不太完善。
展开
酒店回复: Dear Guest, Thank you for choosing to stay with us and for your feedback. While we're pleased you found our pricing reasonable, we apologize if the lighting and amenities did not meet your expectations. We are constantly striving to improve our facilities and services, and we will take your comments into consideration. We hope to have the opportunity to serve you again and provide you with an even more pleasant stay.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方:Google
价格不错
展开
酒店回复: Dear Guest,Thank you for including Extended Stay America in your travel plans. We're pleased to know you found the stay to be a good value for the price. We strive to offer comfort and convenience at a budget-friendly rate, and it's great to hear that reflected in your experience. We appreciate you giving us the opportunity to host you, and we hope to welcome you back on your next visit.Sincerely,Hotel Management
1.0分
其他
原文
翻译提供方:Google
房间里的蟑螂从来不会呆在那里……
展开
酒店回复: Dear Berne, We sincerely apologize for the distressing experience you encountered during your stay. We understand the seriousness of this issue and want to assure you that we take cleanliness and pest control very seriously. Our team is working diligently to address and resolve this matter promptly. Your comfort and satisfaction are paramount to us, and we deeply regret any inconvenience caused. Please know that we are committed to improving our services and maintaining a high standard of cleanliness throughout our property. We value your feedback and hope you'll consider giving us another chance to provide you with a much more pleasant stay in the future.Sincerely,Hotel Management
服务很好,客户服务也很棒。唯一不足是没有免费早餐。
设施:可以
卫生:干净
服务:没有一次性牙刷和拖鞋,来的时候注意
这里非常安静干净。工作人员非常友善热情。
住的第一周一切都很棒,然后当我再次预订房间时,他们不知怎么的告诉我房间地板上到处都是垃圾,台面上到处都是红漆,而且客人离开后打扫卫生不是他们的客房服务人员的工作。我可以补充一下,我在退房前拍了照片。我想知道你们的意见,这看起来像一个该死的红色******吗?天啊,你看到我刚踩过并留给他们的垃圾了吗?没有!因为我对别人的财产感到愤恨。他们想向我们收取 100 美元的可退还押金和 75 美元的不可退还的客房清洁费。比如什么?!我从来没被要求支付客房清洁费。我不会支付 4 倍的房费,你不觉得如果我有钱,我会住针线活而不是汽车旅馆吗!我绝对不推荐这个地方!他们会骗取你的钱财,而且还会对你无礼!
在我家停电后,我很高兴找到了这个地方。它离我很近,为我和我的小狗提供了一个避暑的好地方。
地理位置优越,安静
很棒的酒店,非常安静
价格非常合理,但有点暗,设施也不太完善。
价格不错
房间里的蟑螂从来不会呆在那里……