酒店回复: Hello Randy, Thank you for sharing your feedback. We appreciate your kind words about our desk clerks, but we are sorry to hear that your experience did not meet your expectations. Your comments regarding the condition of the property and facilities will be taken into consideration by our management team as we strive to improve. We wish you all the best in your future travels.
酒店回复: Hello Bridget, We appreciate you taking the time to share your experience. We understand how frustrating reservation issues can be, especially after a long day of travel. Your feedback regarding the front desk service will be shared with management for consideration in improving our guest experience. We strive to provide every guest with a comfortable stay and are sorry that this was not your experience. Thank you for your comments; they help us to serve our guests better in the future.
2.0分
家庭亲子
原文
翻译提供方：Google
淋浴间和浴室地板上有头发，被子上有污渍。遥控器里没有电池，桌子上也没有。
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酒店回复: Hello Tia,Thank you for sharing your feedback regarding your recent stay. We understand that cleanliness and functionality are essential for a comfortable experience. Your comments have been duly noted, and we appreciate you bringing these matters to our attention. We strive to maintain high standards for our guests, and we will continue to improve based on valuable feedback like yours. Thank you for your understanding.
3.0分
家庭亲子
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The staff was accommodating yet there was alot of damage and constructed going on. Showers leaked all over the bathroom. Room had masking tape and scuffs marks where they were attempting to make repairs. For a quick overnight stay, it is adequate
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酒店回复: Hello James, We’re sorry to hear that your experience didn’t meet your expectations. Please reach out to us directly so we can address your concerns and work towards a resolution. Your insights are invaluable in helping us improve.
5.0分
商务出差
Check in was simple and the front desk clerk was excellent! She was alone handling everyone that came in.
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酒店回复: Hello Rakendred,Thank you for your feedback regarding your check-in experience. We're pleased to hear that our front desk clerk provided excellent service, even while managing a busy situation. Your compliments will certainly be shared with her and our team. We appreciate you taking the time to share your experience, and we hope to have the opportunity to welcome you back in the future for an even better stay.
4.0分
其他
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Good, clean, basic room. Busy place and took a bit to get checked in, but the staff was friendly and room was comfortable and quiet. Good option, and we’ve certainly paid more for less in Greensboro.
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酒店回复: Hello Laurie, Thank you for sharing your experience! We're glad to hear you found the room comfortable and enjoyed our friendly staff. We appreciate your feedback regarding the check-in process and will keep it in mind for future improvements. It's great to know that you found value during your stay with us! We hope to welcome you back on your next visit to Greensboro.
3.0分
其他
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All in all the stay was good. The property is not the most well maintained. For anyone reading this, just remember that you get what you pay for. When you do your search this will be one of the cheaper hotels so just make sure your expectations are not too high. If you have a short stay and want to save a lot of money this might be a good pick.
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酒店回复: Hello Aaron,Thank you for sharing your thoughts. We appreciate your honest feedback and understand your perspective on the property's condition. Our goal is to provide a budget-friendly option for travelers, and we are glad to hear that your overall stay was satisfactory. Your insights will be taken into consideration as we continue to enhance our guest experience. We hope you enjoyed your time in the area and wish you safe travels on your future journeys.
1.0分
商务出差
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Sketchy hotel….no parking at all. We did check in late due to this being half of a longer trip. There was not one single spot to park in. The room we were given had black mold all over the ceiling and smelt awful. Disgusting
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酒店回复: Hello Kelley,Thank you for sharing your experience. We understand that parking and room conditions can significantly affect your stay. Our team is continually focused on maintaining our facilities to ensure a pleasant environment for all guests. Your feedback is valuable, and we encourage you to reach out to management directly to discuss your concerns further. We appreciate your input as it helps us work to improve the overall guest experience.
4.0分
其他
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Staff is great, friendly and accommodating, needs some updates and minor repairs. Our shower's bottom liner was coming loose and apart, slight leaking on the floor when showering.
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酒店回复: Thank you for choosing to stay with us here at the Sleep Inn. We are currently in the process of renovate. Sorry for any inconvenience this may have caused you. We look forward to you staying with us again soon.
各方面都不错，离机场近方便
快逃！这地方唯一的优点就是前台工作人员非常友善。外面环境、停车场、电梯、黏糊糊的浴室地板、洗手池边墙上的血迹、坏掉的淋浴门、昏暗的空调、三流停车场、肮脏狭小的早餐区、昏暗昏暗的房间。还有足以把**都吵醒的除臭剂。我们取消了预订，然后离开了。然后进入一条怪异、令人毛骨悚然的迷宫般的街道，穿过工业建筑和困境。快跑，跑得飞快，跑得远远的。
最糟糕的住宿体验！！！
他们把我的预订信息弄错了。我预订了两间房，并且付了钱，还有收据可以证明。前台的一位年轻女士告诉我，她的电脑里没有收据，我需要联系我预订的酒店公司，因为她无法解决我的问题。她找不到这家酒店的电话号码，当我问经理的电话号码时，她指着桌上的名片。请注意，现在是晚上11点，我和家人都累坏了。所以我只订了一间房，告诉她我会联系她的经理。最糟糕的体验！！！千万不要住这家酒店！！！
淋浴间和浴室地板上有头发，被子上有污渍。遥控器里没有电池，桌子上也没有。
The staff was accommodating yet there was alot of damage and constructed going on. Showers leaked all over the bathroom. Room had masking tape and scuffs marks where they were attempting to make repairs. For a quick overnight stay, it is adequate
Check in was simple and the front desk clerk was excellent! She was alone handling everyone that came in.
Good, clean, basic room. Busy place and took a bit to get checked in, but the staff was friendly and room was comfortable and quiet. Good option, and we’ve certainly paid more for less in Greensboro.
All in all the stay was good. The property is not the most well maintained. For anyone reading this, just remember that you get what you pay for. When you do your search this will be one of the cheaper hotels so just make sure your expectations are not too high. If you have a short stay and want to save a lot of money this might be a good pick.
Sketchy hotel….no parking at all. We did check in late due to this being half of a longer trip. There was not one single spot to park in. The room we were given had black mold all over the ceiling and smelt awful. Disgusting
Staff is great, friendly and accommodating, needs some updates and minor repairs. Our shower's bottom liner was coming loose and apart, slight leaking on the floor when showering.