酒店回复: Dear Laquanda,Thank you for bringing your concerns to our attention. We are truly sorry to hear about the condition of your room and the discomfort it caused during your stay. This is certainly not the experience we intend to provide, and we understand how distressing it must have been, especially when traveling with a young child. Your feedback has been shared with our housekeeping and our teams to ensure these issues are addressed promptly. We are committed to making meaningful improvements and creating a more welcoming environment for all guests. We sincerely apologize for the inconvenience and hope you’ll consider allowing us to offer a much-improved experience in the future.Sincerely,Hotel Management
酒店回复: Dear Jennifer,Thank you for sharing your experience with us. We are truly sorry to hear that your visit fell short of expectations and caused you to feel uncomfortable. Your concerns regarding cleanliness and overall safety are deeply concerning and have been shared with the appropriate teams for immediate review. While we understand your decision to leave, we regret the circumstances that led to it. We remain committed to creating a welcoming and secure environment, and we hope for the opportunity to provide a better stay in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your recent stay. It is clear we fell short of providing you with the experience you deserve, and we deeply regret that. We take all concerns regarding cleanliness and customer service seriously. Rest assured, we will address this with our team to ensure better communication and service. Regarding your deposit, please know that we are investigating this further to ensure this is resolved quickly. We value your feedback, which will be used to improve the quality of our service. Please consider staying with us again in the future.Sincerely, Hotel Management
非常靠近机场，价格非常实惠，唯一的就是离市区有点距离。20公里。酒店的隔音效果好。酒店的前台服务员非常有礼貌
这家酒店太恶心了，房间里有蟑螂，地毯很脏，床和浴室看起来都脏兮兮的。我再也不会住那里了。工作人员让我从凌晨3点等到下午1点才办理入住，不让我补差价，但谢天谢地，这地方太恶心了。我要求全额退款。
这间双人床套房每晚要我230美元。他们不让我提前30分钟入住。我不得不付费才能在酒店停车。房间很脏，地板黏黏的。床垫塌陷得很厉害，上面有人体压出的形状，床上也没有被子。
我来这里是为了参加 Roots Picnic 音乐节，所以酒店的地理位置和它所提供的基本服务对我来说是最好的。除此之外，如果你想找一个能让你感到完全舒适的住宿空间，比如可以尽情地洗澡、打理自己，或者赤脚在地板上走动，那这里不适合你。但如果你只是来这里狂欢，回来倒头就睡，那这里可能还行。
我的地毯上有很多污渍，床垫凹陷不平，床单要么是脏的，要么是旧的，上面有钢笔涂鸦和其他洗不掉的小污渍。房间里也没有被子，只有一条抓绒毯子盖在床单上。我能看出来墙上的漆是随便刷上去遮盖修补痕迹的，水池的一部分已经脱落，淋浴水压也很差……总之，我住得并不开心。
糟糕的体验。房间很脏，淋浴坏了，早餐也没有足够空间。我非常不推荐大家去住！
这地方简直就是个垃圾场。千万别住这里。房间脏兮兮的，家具也坏了。大堂里弥漫着一股臭味。房间里满是烟味。我不得不叫前台来喷洒房间。垃圾桶没倒，床铺也铺得乱七八糟。家具也坏了。这地方简直就是个垃圾场。
千万别订这里
这是我住过的最糟糕的酒店之一。房间脏得令人作呕。地板脏得我得把床单铺开，好让我的小孩走动时不碰到床单。冰箱脏得要命——上面满是污垢，看起来灰蒙蒙的。更糟糕的是，浴室里多处都有明显的霉菌。我真不知道这种地方怎么能允许营业。完全不能接受。我不会推荐任何人来这里，尤其是家庭。
千万别住那里。房间里太脏了，而且一股烟味。我没住——10分钟后就离开了。我担心我的卡车会被撬，因为我里面有很多行李箱和行李。停车场里有一些陌生人，他们看起来不像住在那里。感觉一点也不安全。
航班延误了，我凌晨两点才到。前台空无一人。我一遍又一遍地喊，但没人出现。最后我离开了，步行去了附近的另一家酒店。我要求全额退款。
这个地方很臭，但工作人员很糟糕。他们向我收取了一笔押金，但从未退还。我不得不联系我的银行与他们争论。每当我打电话询问最新情况时，工作人员都会挂断我的电话。听起来和我交谈的那位女士今天过得很糟糕，把她的沮丧转移到了