The rooms are not luxurious as I hoped for. The beds are very low. Tub was dirty and out dated. Shower curtains really take away the value of the hotel. Super small bathroom area. No smart tv. The cleanest updated area was the lobby. Then you go to your room and realize the style and luxury feeling in the lobby does not match the room.
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酒店回复: Dear Rashena, While we appreciate your comments about our lobby, we are sorry to read that the quality of your room didn't meet your expectations. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Thank you for being our guest, and we hope you will return, as we would welcome another opportunity to show you why we are a great choice when visiting the area.Kind regards,Dick TurnerGeneral Manager
前台服务很好，我买了几瓶饮料，看我是第一次来芝加哥，竟然免费送我了
oakbrook center 很方便
酒店很干净。
喜欢酒店的装修，非常现代。很像温馨的家，附近很多餐厅和商场出行很方便
20 年前的电视很舒服。
我们住的套房很不错，床很舒服，淋浴的水压也很棒。电视需要更换，它们不智能，不能播放任何内容。
钱越多，问题越多
我通常会拍摄入住酒店房间的照片，但这次我过得非常糟糕，所以只有一晚住宿期间发生的所有问题的视频。
我们房间里的淋浴简直太恶心了。瓷砖之间的缝隙中长满了霉菌，打开淋浴喷头时，霉菌/污垢就会成块地掉落到淋浴地板上。
我们的房间很干净。
价格过高
酒店房间阴暗，不太好，我不会再住在这里。
The rooms are not luxurious as I hoped for. The beds are very low. Tub was dirty and out dated. Shower curtains really take away the value of the hotel. Super small bathroom area. No smart tv. The cleanest updated area was the lobby. Then you go to your room and realize the style and luxury feeling in the lobby does not match the room.