酒店回复: Hello Tammy, We appreciate you taking the time to share your feedback with us. If you have any additional details or concerns regarding your stay, please feel free to reach out to us directly. We value all guest feedback as it helps us continually improve our services.
1.0分
其他
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The room had horrible odor- mold +? The tub drain was broken. The bathroom fan was broken. The a/c unit didn't work correctly ever and not at all one night. Doors didn't shut and lock- new room issued and it also didn't lock correctly and the key cards wouldn't work. We spent a lot of money for rooms that were shotty and needed many repairs.
1.0分
家庭亲子
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The bed sheets under the duvet was dirty. Our kids found opened, empty small plastic bottle of liquor near the side of the bed. Disgusting as it was our youngest that found it and she'll still in the putting things in her mouth era. The beddings triggered my dust allergy, another indication that it wasn't cleaned or changed often. The vent in the washroom was also super dirty and dusty.
5.0分
其他
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Amazing stay
Friendly staff, clean hotel, big room, nice pool, great hot tub, good gym, very good breakfast. The free breakfast was choice of yogurt, fruit, bakery items like rolls, English muffins, biscuits, they had make your own waffle machine,gravy, sausage, omelette with cheese, har boiled egg, cereal,and I'm sure I'm missing something but it was amazing. We also chose a late stay instead of checking out at 11 am we asked for a late check out til 1pm for only $25 more. I would definitely stay there again.
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酒店回复: Hello Kristine,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our friendly staff, clean facilities, and extensive breakfast offerings. It's fantastic that you could take advantage of the late checkout option, and we appreciate your positive feedback. We look forward to welcoming you back during your next visit. Your satisfaction is important to us, and we are here to provide a great stay every time you visit.
3.0分
其他
I asked for a late check out and was willing to pay extra. No response from them. Not good service
5.0分
家庭亲子
Great hotel, very clean, spacious rooms, very nice staff. Would definitely stay here again.
4.0分
情侣出游
All around awesome stay, wonderful staff, yummy breakfast options only downfall was comfort of the bed, 2nd & 3rd night we ended up making a bed on the floor
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酒店回复: Hello Dayba,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the wonderful staff and breakfast options during your stay. We appreciate your feedback regarding the bed comfort; it will be noted for future considerations. We hope you were still able to enjoy your time overall and look forward to the opportunity to welcome you back in the future.
4.0分
家庭亲子
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A nice enough place, we have stayed here several times and usually quiet. Seems to always have a lot of workmen staying here and sometimes they are barbecuing in the parking lot and drinking beer- they take up several of the better parking spots for their activities. The parking lot is really bumpy and uneven.
All in all a good place to stay
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酒店回复: Hello Kevin,Thank you for your feedback and for being a returning guest. We appreciate your comments regarding the workmen's activities and the condition of the parking lot. Your input helps us understand our guests' experiences better. We’re glad to hear that you found it to be a good place to stay overall and hope to welcome you back for another visit in the future.
4.0分
家庭亲子
Easy to get to but too far away from downtown restaurants. Staff was friendly, breakfast was good, over all good experience and would stay again if in the area.
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酒店回复: Hello Summer,Thank you for your feedback! We're glad to hear you enjoyed the friendly staff and good breakfast during your stay. We appreciate your notes about the location, as it helps us understand our guests' preferences better. If you decide to stay with us again, we hope you can explore more of the area and discover new dining options that suit your taste. We look forward to welcoming you back in the future!
工作人员非常友善和乐于助人。酒店很干净，早餐也很棒！非常适合忙碌的家庭入住，旁边甚至还有一家赛百味，方便外带！
没有意见
The room had horrible odor- mold +? The tub drain was broken. The bathroom fan was broken. The a/c unit didn't work correctly ever and not at all one night. Doors didn't shut and lock- new room issued and it also didn't lock correctly and the key cards wouldn't work. We spent a lot of money for rooms that were shotty and needed many repairs.
The bed sheets under the duvet was dirty. Our kids found opened, empty small plastic bottle of liquor near the side of the bed. Disgusting as it was our youngest that found it and she'll still in the putting things in her mouth era. The beddings triggered my dust allergy, another indication that it wasn't cleaned or changed often. The vent in the washroom was also super dirty and dusty.
Amazing stay
Friendly staff, clean hotel, big room, nice pool, great hot tub, good gym, very good breakfast. The free breakfast was choice of yogurt, fruit, bakery items like rolls, English muffins, biscuits, they had make your own waffle machine,gravy, sausage, omelette with cheese, har boiled egg, cereal,and I'm sure I'm missing something but it was amazing. We also chose a late stay instead of checking out at 11 am we asked for a late check out til 1pm for only $25 more. I would definitely stay there again.
I asked for a late check out and was willing to pay extra. No response from them. Not good service
Great hotel, very clean, spacious rooms, very nice staff. Would definitely stay here again.
All around awesome stay, wonderful staff, yummy breakfast options only downfall was comfort of the bed, 2nd & 3rd night we ended up making a bed on the floor
A nice enough place, we have stayed here several times and usually quiet. Seems to always have a lot of workmen staying here and sometimes they are barbecuing in the parking lot and drinking beer- they take up several of the better parking spots for their activities. The parking lot is really bumpy and uneven.
All in all a good place to stay
Easy to get to but too far away from downtown restaurants. Staff was friendly, breakfast was good, over all good experience and would stay again if in the area.