I didn't visit the Gym but the breakfast was good. I liked the cheese omelets. Fruit was also available.
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酒店回复: Good Afternoon,Thank you for taking the time to share your feedback! We’re glad to hear you enjoyed our breakfast selection. It’s always great to know our guests start their day satisfied and energized. We appreciate your kind words and look forward to welcoming you back to Country Inn & Suites by Radisson, Bozeman, MT soon.
1.0分
家庭亲子
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This was one of the worst experiences I have had with any hotel. We arrived at the hotel at 11:30 PM and had to wait for nearly 2 hours in the lobby to get a room. The receptionist told us their computer was down but he did not give us any straight answers on how and when he is going to give us a room. He finally gave us a basic room after a 2-hour wait in the middle of the night, even though we had reserved a king suite. In the morning we complained to a different receptionist on duty and she said that their manager had resigned and there is no one else to complain to. She also said she could not offer any refunds because the room was booked through *******. Overall, dealing with this hotel was a nightmare.
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酒店回复: Good Morning, Anujan,Thank you for taking the time to share your experience. It is very concerning to hear that your arrival was met with such a lengthy delay and that the communication you received during that time did not provide clarity or reassurance. Your comments will be shared with our team so improvements can be made moving forward. That said, please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. Additionally, we have limited control over these reservations, and refunds should be dealt with through the site you booked through. We regret that this visit left you with such a negative impression and hope there is an opportunity in the future to restore your trust with a far better experience.
4.0分
情侣出游
Only negative was their shuttle van to the airport was not in working condition. Other than that, it was good!
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酒店回复: Good Morning, Ellen,Thank you for taking the time to leave a review. It is encouraging to hear that your stay was positive overall, though disappointing that the shuttle van was unavailable when needed. Reliable transportation is an important convenience, and your comment will be shared with leadership for attention. We hope your next visit will be even smoother from start to finish!
5.0分
其他
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Great stay in Bozeman. Attended the Gold Rush game at MSU….however we were the visitors form South Dakota State and our Jackrabbits beat the Bobcats! Loved Bozeman!
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酒店回复: Good Evening Debra,Thank you for staying at Country Inn & Suites by Radisson. We are happy to hear that not only did your sport team won their game but our hotel could be part of your great experience. We hope you choose us again during your next stay.
5.0分
情侣出游
Great stay, bed was comfortable. Located just minutes from downtown Bozeman and the airport. The bed was comfortable. The staff was very friendly.
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酒店回复: Good Morning, Sherry,Thank you for sharing your experience. It is wonderful to hear that the comfort of the bed provided such restful sleep and that the welcoming service you received made a positive impression. Our convenient location near both downtown Bozeman and the airport certainly adds to the ease of a stay, and it is great to know this worked well for your visit. We truly appreciate your kind words and hope to welcome you back for another stay that is just as enjoyable!
3.0分
情侣出游
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Not your typical Radison property. I was very shocked by the outside and passed it twice thinking “this couldn’t possibly be it”. The inside was better but again…. I’d sell off this property to Motel 6.
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酒店回复: Good Afternoon Debi,Thank you for sharing your thoughts with us. Though we're glad you found the inside of our hotel satisfactory, we're sorry to hear that the exterior of our property gave you a disappointing first impression. Your insights matter to us, and we hope to welcome you back in the future to change your lasting impression.
5.0分
家庭亲子
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Rooms are nice and clean. Have a wonderful breakfast. Close to a lot of restaurants and stores like Cosco, Target, etc. Staff is very nice. Would stay here again.
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酒店回复: Thank you for the positive review. We're glad you enjoyed our rooms, complimentary breakfast and our ideal location. We hope to see you again!
5.0分
家庭亲子
Very clean room and linens, property was modern and well kept, comfortable mattress and nice toiletries. The free breakfast was also great!
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酒店回复: Good Morning, Debbie,Thank you for staying with us! We're so glad you enjoyed our comfortable rooms and that we could help you start your day with a delicious breakfast. We hope to welcome you back to Country Inn & Suites by Radisson, Bozeman, MT soon for another great stay!
3.0分
情侣出游
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Decent for an overnight stay but wouldn’t stay longer. Bed was comfy, however floor tile in room was cracked and cigarette ashes all over outdoor cushions by fire pit area, despite “no smoking” signs. Staff were hospitable and friendly.
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酒店回复: Good Afternoon, Jennifer, Thank you for sharing your review with us. We're glad to know that you had a good stay with us and found our beds comfy. It's great that our stay was friendly during your stay. We take your comments seriously, and we will continue to improve our guest experience.
我只在这里住了一晚，但这次短暂的住宿非常愉快。酒店房间干净舒适，员工都很友好也很乐于助人。下次路过这里，我还会选择入住。
I didn't visit the Gym but the breakfast was good. I liked the cheese omelets. Fruit was also available.
This was one of the worst experiences I have had with any hotel. We arrived at the hotel at 11:30 PM and had to wait for nearly 2 hours in the lobby to get a room. The receptionist told us their computer was down but he did not give us any straight answers on how and when he is going to give us a room. He finally gave us a basic room after a 2-hour wait in the middle of the night, even though we had reserved a king suite. In the morning we complained to a different receptionist on duty and she said that their manager had resigned and there is no one else to complain to. She also said she could not offer any refunds because the room was booked through *******. Overall, dealing with this hotel was a nightmare.
Only negative was their shuttle van to the airport was not in working condition. Other than that, it was good!
Great stay in Bozeman. Attended the Gold Rush game at MSU….however we were the visitors form South Dakota State and our Jackrabbits beat the Bobcats! Loved Bozeman!
Great stay, bed was comfortable. Located just minutes from downtown Bozeman and the airport. The bed was comfortable. The staff was very friendly.
Not your typical Radison property. I was very shocked by the outside and passed it twice thinking “this couldn’t possibly be it”. The inside was better but again…. I’d sell off this property to Motel 6.
Rooms are nice and clean. Have a wonderful breakfast. Close to a lot of restaurants and stores like Cosco, Target, etc. Staff is very nice. Would stay here again.
Very clean room and linens, property was modern and well kept, comfortable mattress and nice toiletries. The free breakfast was also great!
Decent for an overnight stay but wouldn’t stay longer. Bed was comfy, however floor tile in room was cracked and cigarette ashes all over outdoor cushions by fire pit area, despite “no smoking” signs. Staff were hospitable and friendly.