酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found the property clean, as we take great pride in maintaining a comfortable environment for our guests.We appreciate your note about the scent and understand that fragrance preferences can vary. We will certainly share your feedback with our team to ensure a balanced and pleasant atmosphere for all guests.We hope to have the opportunity to welcome you back in the future!
4.0分
其他
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Ours was just a quick overnight so we did not utilize the kitchen or pool. Staff was very nice and friendly. Bed was ok and the area is very convenient to shops and restaurants.
4.0分
其他
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Stayed for a weekend. The hotel is in a good location. The staff are lovely. In general the hotel is in good shape. Improvements could be made in the shower - better water pressure and an updated shower head would help.
2.0分
商务出差
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How should I describe how awful of an experience that I had at this Hotel? To begin, I selected this hotel after reading the reviews of how quiet it was, and what a good night's sleep everyone enjoyed here. I am here to say that this was the exact opposite of my experience. Typically, this happens because of rude guests in other rooms making noise, or even mechanical issues--but the problems here were entirely caused by the staff being negligent.
I drove 14 hours total over 2 days and was exhausted upon arrival. At check-in, I was given a piece of paper to fill out with my auto's information for the parking pass. I replied that I would need to go check the plate as it was a rental. The desk worker assured me that it was not needed. At 11p, an hour into sleep I received a call that my "dome light is on." I go to the lot in the middle of the night to discover it is not my car whose lights were on. Bad enough, but forgiveable I guess. At 1 AM, there was a pounding on my door, I got scared, as I guess there must be a fire or other emergency. When I look out the peep hole, it is a hotel employee saying "I have the water you ordered." I DID NOT ORDER ANY WATER! I DID NOT CALL HIM! OMG I was furious to be woken up for now a 2nd time by these careless people. I have never experienced anything like this. Needless to say, I took me forever to fall back asleep, and indeed my day was ruined on my trip because I was exhausted from lack of sleep. What an absolute nightmare!
5.0分
其他
I was unable to stay in Ann Arbor due to homecoming. I just wanted something clean and this was perfect. Spacious, clean, and comfortable.
5.0分
其他
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Brightest stay in Brighton.
Fantastic staff, very clean room, super comfy bed. Close to shops and restaurants and the U of M specialty medical center. Will definitely stay here again.
4.0分
其他
I liked that it is tucked away in a business area off the highway or main road. The grounds are very nice, and I felt safe there.
5.0分
其他
This was our second stay at the property. The staff is extremely friendly and the rooms are very clean. We will definitely be returning.
5.0分
家庭亲子
Liked the kitchen features. Did not like that they say they are extended stay and do not clean the rooms every day
酒店回复: Thank you for the review!
5.0分
情侣出游
Room was clean, staff was friendly, complimentary coffee was really good. Liked that it’s kind of tucked away
房子很干净，但整个房子都有一股浓烈的林间空地插头气味。
Ours was just a quick overnight so we did not utilize the kitchen or pool. Staff was very nice and friendly. Bed was ok and the area is very convenient to shops and restaurants.
Stayed for a weekend. The hotel is in a good location. The staff are lovely. In general the hotel is in good shape. Improvements could be made in the shower - better water pressure and an updated shower head would help.
How should I describe how awful of an experience that I had at this Hotel? To begin, I selected this hotel after reading the reviews of how quiet it was, and what a good night's sleep everyone enjoyed here. I am here to say that this was the exact opposite of my experience. Typically, this happens because of rude guests in other rooms making noise, or even mechanical issues--but the problems here were entirely caused by the staff being negligent.
I drove 14 hours total over 2 days and was exhausted upon arrival. At check-in, I was given a piece of paper to fill out with my auto's information for the parking pass. I replied that I would need to go check the plate as it was a rental. The desk worker assured me that it was not needed. At 11p, an hour into sleep I received a call that my "dome light is on." I go to the lot in the middle of the night to discover it is not my car whose lights were on. Bad enough, but forgiveable I guess. At 1 AM, there was a pounding on my door, I got scared, as I guess there must be a fire or other emergency. When I look out the peep hole, it is a hotel employee saying "I have the water you ordered." I DID NOT ORDER ANY WATER! I DID NOT CALL HIM! OMG I was furious to be woken up for now a 2nd time by these careless people. I have never experienced anything like this. Needless to say, I took me forever to fall back asleep, and indeed my day was ruined on my trip because I was exhausted from lack of sleep. What an absolute nightmare!
I was unable to stay in Ann Arbor due to homecoming. I just wanted something clean and this was perfect. Spacious, clean, and comfortable.
Brightest stay in Brighton.
Fantastic staff, very clean room, super comfy bed. Close to shops and restaurants and the U of M specialty medical center. Will definitely stay here again.
I liked that it is tucked away in a business area off the highway or main road. The grounds are very nice, and I felt safe there.
This was our second stay at the property. The staff is extremely friendly and the rooms are very clean. We will definitely be returning.
Liked the kitchen features. Did not like that they say they are extended stay and do not clean the rooms every day
Room was clean, staff was friendly, complimentary coffee was really good. Liked that it’s kind of tucked away