The hotel was awesome-we requested an accessible room for 2 adults-we weee on the first floor near an exit-the room was beautiful, clean, spacious-the breakfast both mornings was delicious and plentiful-the staff were very polite and friendly- we will definitely be back in the spring and next fall-can’t wait 😊😊very satisfied customers 💕
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酒店回复: Greetings,Thank you for sharing such wonderful feedback. We’re delighted to hear you enjoyed your accessible room, the cleanliness and spaciousness, as well as the plentiful breakfasts. It’s especially rewarding to know our staff’s politeness and friendliness made your stay memorable. We look forward to welcoming you back in the spring and fall for another awesome experience!Kind regards,
5.0分
商务出差
The rooms were designed perfectly with the right amount of space for leisure and right amount for sleeping.
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酒店回复: Hello,Thank you for your wonderful feedback! We’re so glad you enjoyed the room design and found the space comfortable for both leisure and rest. Creating a relaxing environment is always our goal, and it’s great to know we met your expectations. We look forward to welcoming you back soon!Warm regards,RebeccaGuest Experience
5.0分
其他
The staff was very helpful and pleasant. The rooms are large and comfortable. I would definitely recommend.
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酒店回复: Hello, thank you for taking time to share feedback on your recent stay at Hyatt Place Detroit/Utica. I am so glad that you enjoyed your stay with us. Our staff strive for excellence in customer service. We look forward to welcoming you back again very soon. Best Regards, Christi
5.0分
其他
Excellent front desk staff and the room was clean and comfortable. Only issue the pool water was cold.
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酒店回复: Hi,Thank you for your kind review and for choosing us! We truly appreciate your business. We’re delighted you enjoyed our excellent front desk staff and the clean, comfortable room. We’ll be sure to share your feedback about the pool with our team, and we look forward to welcoming you back soon!Best Regards,Brittney C.
5.0分
家庭亲子
Very nice and clean place. The room was very clean. The staff were very friendly. Breakfast was good easy parking.
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酒店回复: Hello, Thank you for your kind review! We're so glad you enjoyed the cleanliness of your room, the friendliness of our staff, and the convenience of breakfast and parking. It’s wonderful to hear you had a pleasant stay, and we look forward to welcoming you back again soon!Best regards,Laura
房间非常大
酒店停车很方便，车位充足。前台接待员非常友善地欢迎了我们。房间很好找，除了淋浴间的瓷砖缝有点脏，其他地方都非常干净。房间很宽敞，我们很喜欢酒店的装饰风格！
下午3点后等了一个多小时才拿到房间，因为房间还没准备好。
非常干净，床垫舒服，晚上也很安静。会再来的。
房间非常干净，环境也很优美。
The hotel was awesome-we requested an accessible room for 2 adults-we weee on the first floor near an exit-the room was beautiful, clean, spacious-the breakfast both mornings was delicious and plentiful-the staff were very polite and friendly- we will definitely be back in the spring and next fall-can’t wait 😊😊very satisfied customers 💕
The rooms were designed perfectly with the right amount of space for leisure and right amount for sleeping.
The staff was very helpful and pleasant. The rooms are large and comfortable. I would definitely recommend.
Excellent front desk staff and the room was clean and comfortable. Only issue the pool water was cold.
Very nice and clean place. The room was very clean. The staff were very friendly. Breakfast was good easy parking.