酒店回复: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
酒店回复: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
3.0分
标准房
商务出差
设施陈旧 卫生太差 比不上国内连锁酒店，床单毛巾黑乎乎的 对面就是plaza 吃的很多很方便
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酒店回复: Dear Our Valued Guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your experience during your stay at favehotel Graha Agung Surabaya did not meet your expectations. In regards to the room not being clean enough to cause you inconvenience, we will follow up the matter with the housekeeping team, we will provide training and reprimand for such negligence so that it does not happen again to our guests. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfers to the surrounding area at certain hours based on availability. Once again we apologize for any inconvenience during your stay at favehotel Graha Surabaya, we hope to welcome you back in the future with even better experience and service.Sincerely,Erzam Faisol - Hotel Manager
酒店回复: Dear Our Valued Guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Allow us apologize that your experience during your stay at favehotel Graha Agung Surabaya did not meet your expectations. In regards to the room not being clean enough to cause you inconvenience, we will follow up the matter with the housekeeping team, we will provide training and reprimand for such negligence so that it does not happen again to our guests. Once again we apologize for the inconvenience during your stay at favehotel Graha Surabaya, we hope to welcome you back in the future with even better experience and service.Sincerely,Erzam Faisol - Hotel Manager
房间很干净，温馨，虽然在路边，但是很安静，第二次入住，价格很合适，周围很热闹，值得推荐！但是停车收费！
位于Graha区的交通便利之地。
对于在泗水短途旅行来说是个不错的选择。
一家友好的三星级酒店，氛围很好。早餐美味，达到了三星级标准。然而，房间设施非常缺乏：没有擦手纸；洗漱用品只有两套牙具；洗手液被用作洗发水和沐浴露。如果浴巾质量更好就完美了。
一切都很好。服务速度很快……就是设施方面需要改进。
比国内的连锁酒店都不如，位置倒是不错，旁边就有中餐厅客家菜和马杀鸡，对面很多印尼餐厅，几百米外有个大型商场，没想到两次到泗水，都是在这里地方。
设施陈旧 卫生太差 比不上国内连锁酒店，床单毛巾黑乎乎的 对面就是plaza 吃的很多很方便
位置很棒，员工热情，早餐好吃，而且还可以提前入住（如果房间准备好的话）。
比国内连锁酒店差距不是一星半点 早餐品种少可以忍受，但房间卫生让人很难受
酒店地理位置非常好，离好几个商场都很近。酒店对面也有很多餐厅和小吃店。唯一不太满意的是停车问题。没有免费停车，每次停车都要收费8000印尼盾。即使只是去酒店拿个东西，停留不到一分钟，也还是要收8000印尼盾的停车费。所以如果一天内频繁进出酒店，停车费可能就要花掉5万印尼盾。酒店盖章的免费停车券也不管用，反正每次停车都得付8000印尼盾！
如果您还有其他事情要忙，酒店只是用来睡觉和收发邮件的话，这家酒店还不错。早餐还可以。房间可能有点小，但也能接受。