Property was outdated and needs a good cleaning. Room was ok. Bed comfortable but bathroom missing parts of exhaust fan and lightbulb. Tub was worn, paint missing in spots. Pool and spa were closed due to health code violations in 6/25. We stayed on October. Overall ok. Price was accepted for the condition but would not stay there again.
4.0分
其他
展开
I found the room to be clean although there was a napkin dropped by a previous guest that I found behind the bedside table. I find this in many hotel rooms that I rent. Housekeeping does not seem to check behind furniture for cleanliness.
There was a spill and a sticky floor in the elevator but this was cleaned up the next morning. It was Sunday so I was impressed.
4.0分
商务出差
展开
Last minute decision for us to stay and I booked the room same day couldn’t ask for better service. Room was ready and perfect for what we needed. Breakfast was ready by 6am! Convenient commute to Mayo Clinic.
5.0分
其他
展开
Could use a little TLC in the room (caulking around the toilet and around the overflow/faucet in tub) but otherwise the room was very nice. Breakfast was actually better than a lot of places. Not only were there waffles and pastries, but also scrambled eggs, breakfast potatoes, and sausage links.
2.0分
其他
I didn't appreciate it when one of the staff came into the breakfast room at 9:40 a.m. and told us we needed to leave.
1.0分
其他
展开
Frustrated to tears
We didn’t get to stay the hotel was booked!!!’ Do not charge me . Rochester is known for its hospitals, my daughter very ill. We were released from hospital at 3:00 am went to hotel completely beat & not room. I tried to cancel reservation they said I couldn’t it was past the date. Return my money !!!
5.0分
商务出差
I have stayed here several times when in the area. The property is always clean. The staff is incredibly kind and happy to help
5.0分
商务出差
I stay there whenever I have to go to Rochester. The staff are very friendly and willing to accomodate my needs.
2.0分
其他
I will never stay in this hotel again it is rundown and in poor condition please take off you sire
好的
Property was outdated and needs a good cleaning. Room was ok. Bed comfortable but bathroom missing parts of exhaust fan and lightbulb. Tub was worn, paint missing in spots. Pool and spa were closed due to health code violations in 6/25. We stayed on October. Overall ok. Price was accepted for the condition but would not stay there again.
I found the room to be clean although there was a napkin dropped by a previous guest that I found behind the bedside table. I find this in many hotel rooms that I rent. Housekeeping does not seem to check behind furniture for cleanliness.
There was a spill and a sticky floor in the elevator but this was cleaned up the next morning. It was Sunday so I was impressed.
Last minute decision for us to stay and I booked the room same day couldn’t ask for better service. Room was ready and perfect for what we needed. Breakfast was ready by 6am! Convenient commute to Mayo Clinic.
Could use a little TLC in the room (caulking around the toilet and around the overflow/faucet in tub) but otherwise the room was very nice. Breakfast was actually better than a lot of places. Not only were there waffles and pastries, but also scrambled eggs, breakfast potatoes, and sausage links.
I didn't appreciate it when one of the staff came into the breakfast room at 9:40 a.m. and told us we needed to leave.
Frustrated to tears
We didn’t get to stay the hotel was booked!!!’ Do not charge me . Rochester is known for its hospitals, my daughter very ill. We were released from hospital at 3:00 am went to hotel completely beat & not room. I tried to cancel reservation they said I couldn’t it was past the date. Return my money !!!
I have stayed here several times when in the area. The property is always clean. The staff is incredibly kind and happy to help
I stay there whenever I have to go to Rochester. The staff are very friendly and willing to accomodate my needs.
I will never stay in this hotel again it is rundown and in poor condition please take off you sire