酒店回复: Thank you for taking the time to leave us a review. We're genuinely sorry to hear you're experiencing a frustrating issue with the key fob's range. That's certainly not the experience we want for our customers. A weak signal is often caused by a low battery in the fob, or sometimes signal interference from other electronic devices or metallic objects. We would love the opportunity to investigate this further and ensure it's working as expected. Hope you give us another chance to properly host you in the future.
The staff was real nice but the teen was dirty, hair in toilet and sink, the room had a foul smell to it. The floor was dirty
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酒店回复: Dear Kalyan,We appreciate you taking the time to share your thoughts about your recent stay with us. We are truly sorry to hear about your experience and the issues you encountered. It's disheartening to learn that cleanliness was not up to par. We strive to maintain a high standard of cleanliness and comfort for all of our guests, and it's clear that we fell short during your visit. Your feedback is invaluable in helping us identify areas where we can improve, and we are grateful for your patience and understanding.We hope that you will give us the opportunity to serve you better in the future.Sincerely,
3.0分
其他
They pick and choose who they want to accept cash from versus putting a card on file for. The deposit needs to be one standard way.
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酒店回复: Thank you for taking the time to share your feedback regarding our payment and deposit process. We sincerely apologize for any frustration and the impression of inconsistency in how we handle payments. This does not meet the high standard of service we aim to provide. We value your business and understand your expectation that our deposit policy should be standard for all customers. We are currently in the process of reviewing and standardizing our payment procedures to ensure a consistent and transparent experience for everyone. We appreciate you bringing this to our attention as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Best regards,
5.0分
其他
Everything was fine except the bed pillows which I mentioned to front desk who was super courteous and understanding.
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酒店回复: Thank you for taking the time to leave us your kind review. We are glad to hear that you found your stay to be mostly fine, and we appreciate you acknowledging our front desk staff's courtesy. We are sorry to hear that the pillows were not to your comfort. Your feedback is very valuable to us as we continually strive to improve our guest experience, and we are looking into this matter immediately to ensure our accommodations meet everyone's expectations. We hope you will consider staying with us again in the future, and we look forward to the opportunity to provide you with a more comfortable stay. Best regards,
4.0分
其他
Room was clean. Breakfast was okay.
Snacks behind the counter were cash only and the water pressure was horrible.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear your room was clean and that breakfast met your needs, but we’re sorry the rest of your experience didn’t feel as smooth.We appreciate you pointing out the issues with the snack purchase options and the water pressure. We understand how inconvenient that can be. We’ve shared your comments with our team so we can address the water pressure concerns and review our payment options for snacks to make things easier for our guests.If there’s anything we can do to make your next stay more comfortable, please don’t hesitate to let us know.We’d love the chance to welcome you back.
房间宽大，房间天天有服务人员搞卫生，早餐一般。
房间空调的温度很低，调不了。
气味有点大。
两部电梯，有一部处于故障的状态，有一部坏了几天，贴了纸条不给使用。
周边有沃尔玛超市、中餐、日式寿司，生活方便，适合与出差住时间长的群体。
如果这个酒店大堂的门厅搞得亮一些，气味低一些，电梯搞搞好一些，这是一个上档次的酒店。
房间不新，但是挺大，早餐将就，胜在便宜
一切都很棒：干净整洁，服务周到，咖啡随时供应，水瓶可以续杯，还有冰块供应，早餐热腾腾——这里是最好的之一。
我唯一不喜欢的是，当我尝试用钥匙开门时，即使我把手机放在很远的地方，它也打不开门。
午餐糟透了。鸡蛋和香肠味道很差，感觉很假。水果只有一种选择。绝对不健康也不好吃。
很棒的酒店！！！！位置优越，环境安静！附近有餐厅！！！！
The staff was real nice but the teen was dirty, hair in toilet and sink, the room had a foul smell to it. The floor was dirty
They pick and choose who they want to accept cash from versus putting a card on file for. The deposit needs to be one standard way.
Everything was fine except the bed pillows which I mentioned to front desk who was super courteous and understanding.
Room was clean. Breakfast was okay.
Snacks behind the counter were cash only and the water pressure was horrible.