The lady was rude and told me I had to be upstairs even tho I’m disabled and had a hurt knee and next time to call them direct to get a downstairs room. It is horribly dirty I wouldn’t even take a shower.
4.0分
其他
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Very friendly and helpful front desk staff. The stay was good and the room was alright. The bathroom shower was a little dirty and the room smelled funky at first so we had to air it out. Other than that everything was great.
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酒店回复: Hi Alexandra, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Sarah Jacobs #Team6
2.0分
其他
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The staff was nice. I had my two border collies with me. As soon as I walked in I noticed 2 pills a few inches under the bed (thank God before one of them ate them) The floor had dirt, crumbs, and Lord knows what, stains all over the wall, and marks all over the bathroom. Honestly, it was like they just washed the linens and didn’t clean anything at all visitor after visitor. 😞
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酒店回复: Hi Cher, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
5.0分
其他
Clean room. Owner was super helpful. Let me change rooms to a quiet upstairs room away from any road noise.
4.0分
其他
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Room seemed to be relatively clean, but the bed was dirty with hair. I like the microwave as well as the mini fridge. The bed is hard with springs that you can feel.
3.0分
家庭亲子
Well it was better then the last few we stayed at guess you really cant complain for the price
1.0分
其他
First room smelled of urine, so I might bed in to another and the toilet would not flush.
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酒店回复: Hi Joseph,We sincerely apologize for the issues you experienced during your stay. This is not the standard we aim to provide. Your feedback regarding the room odor and toilet has been shared with our housekeeping and maintenance teams to ensure these problems are addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to provide a much better experience in the future.Jeremy Ward #Team6
2.0分
其他
Property was fine but they could use staff to stay at the front. Waited more than 10 minutes at check in and out for someone to come to the desk.
5.0分
商务出差
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They leave the light on
Motel 6 is a fantastic place to stay in Grants. My favorite. The Manager is kind and the staff is warm. Grants, on the other hand, is a small coin on the line. Motel 6 is where i stay when i stay in Grants. WITHOUT FAIL. 🐰🙂🎈
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酒店回复: Thank You! - Motel 6 Grants, NMDear G Ford,Thank you so much for your excellent review scores and for choosing to stay with us in Grants , NM.Feedback like yours is what keeps our team motivated to do better every day. We hope to see you again soon!Sincerely,The Team at Motel 6 Grants, NM
接待处的女士非常友善。
The lady was rude and told me I had to be upstairs even tho I’m disabled and had a hurt knee and next time to call them direct to get a downstairs room. It is horribly dirty I wouldn’t even take a shower.
Very friendly and helpful front desk staff. The stay was good and the room was alright. The bathroom shower was a little dirty and the room smelled funky at first so we had to air it out. Other than that everything was great.
The staff was nice. I had my two border collies with me. As soon as I walked in I noticed 2 pills a few inches under the bed (thank God before one of them ate them) The floor had dirt, crumbs, and Lord knows what, stains all over the wall, and marks all over the bathroom. Honestly, it was like they just washed the linens and didn’t clean anything at all visitor after visitor. 😞
Clean room. Owner was super helpful. Let me change rooms to a quiet upstairs room away from any road noise.
Room seemed to be relatively clean, but the bed was dirty with hair. I like the microwave as well as the mini fridge. The bed is hard with springs that you can feel.
Well it was better then the last few we stayed at guess you really cant complain for the price
First room smelled of urine, so I might bed in to another and the toilet would not flush.
Property was fine but they could use staff to stay at the front. Waited more than 10 minutes at check in and out for someone to come to the desk.
They leave the light on
Motel 6 is a fantastic place to stay in Grants. My favorite. The Manager is kind and the staff is warm. Grants, on the other hand, is a small coin on the line. Motel 6 is where i stay when i stay in Grants. WITHOUT FAIL. 🐰🙂🎈