酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. The mattress discomfort and room availability issues you described are certainly not up to our usual standards, and we regret the inconvenience caused. Your feedback regarding the furniture and room setup will be shared with our team for review and improvement. We appreciate your comments and hope to have the opportunity to provide a better experience in the future.
酒店回复: Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologise for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you.
酒店回复: Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely regret that your stay did not meet expectations and that several concerns were not properly addressed. Please be assured that we are reviewing these matters with our management team for prompt action and to ensure a more professional, comfortable, and responsive environment for all our guests.
太喜欢这家汽车旅馆了,非常安静。
酒店位置很好,附近有沃尔玛和In-N-Out汉堡。如果是只求短暂落脚睡一晚,那这里还不错。
环境不错,设施有点陈旧
临时定的,满好
挺好的
床垫凹凸不平,不舒服;预订了两张双人床的房间,但抵达后被告知房间已满。他们提供了一间带一张大床的房间,或者两间带一张床的房间。我选择了前者,但床不是大床,而是一张双人床。家具又奇怪又俗气。以后不会再住那里了。
再也不会住这里了。
非常乱。房间里没有微波炉,但在“公共区域”提供了一个。公共区域就是楼外一个又小又脏的壁橱。马桶总是堵塞,而且没有柱塞!冰箱不制冷,还漏水!我换了一间冰箱完全不工作的房间,结果他们又把我送回了原来的房间。维修工晚上11:30来修冰箱,说只是除霜,其实工作正常。冰箱根本就没制冷!不知怎么的,瓦列霍的6号汽车旅馆都比这家好!
不会付超过70美元。
我房间附近没有停车位,他们说他们因为某种原因关掉了制冰机。结果发现制冰机完全坏了。马桶冲了好几次都没冲完,所以我不得不用我的手艺来修理马桶。我当时想出去放松一下。
遗憾的是,我在普莱森顿6号汽车旅馆的住宿体验并没有达到我预期或应有的水平,我本来期望会更好一些。一些问题很快就出现了,但并没有得到解决。前台工作人员似乎没有接受过全面培训,或者只是不知道如何像往常一样热情友好地处理问题。
似乎管理层,而不是他们的工作,并没有确保所有问题或疑虑都得到妥善处理,并达到任何住宿或服务企业的水平。有些事情不知何故被搁置了。
有人在门外对着在我下风处门外吸烟的另一位房客大喊大叫、破口大骂,我房间里的电话打不通前台,包括因为锅炉故障没有热水淋浴,这些都是我遇到的一些问题,这些问题并没有得到像你期望的那样得到解决。
员工需要改进,让他们的工作更专业,更乐于助人,更好地服务客户,以免遇到不开心或不满意的客户。这对他们和他们的工作都是一种伤害,他们应该得到更好的待遇,也应该得到应有的对待。不这样做是对管理层的批评,也肯定表明管理层没有尽职尽责,而这一切都是他们的错。
帮助工人。再说一次,他们值得得到更好的待遇。
非常愉快的住宿
对于这个城市来说相当安静。淋浴很棒❗❗ 光线刚好够用,可以使用浴室,但又不会太亮影响睡眠。非常愉快,而且由于术前手术需要过夜,所以费用很经济。环境安静。谢谢❗😊