酒店回复: Hello Marie-Blanche,We apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address these issues with our team to ensure a better experience for our guests. Thank you for bringing this to our attention.
3.0分
朋友出游
原文
翻译提供方：Google
没有看到任何关于必须支付 100 押金和房费的信息
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酒店回复: Hello Richard, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
1.0分
其他
This place is SO dirty! Wouldn't recommend to anyone. see pics. Even outside has trash everywhere. All they do to clean is put towels out and Swiffer the floor.
1.0分
商务出差
This was the absolute grossest motel I've had the unpleasant and misfortune of staying at.
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酒店回复: We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
1.0分
其他
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Never Again!!
The room was horribly disgusting and not even 2 minutes of checking the room prior to bringing bags in, I checked out and requested for a refund. The bathroom had stains, the room smelled and the property was not a safe place for a family. Just one thing to say, the pictures are deceiving and you cant make this up. Never again! I wouldve given 0 stars if i could.
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酒店回复: Hello Takyiah,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
5.0分
情侣出游
You get what you pay for- good location and good place especially for traveling on a budget
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酒店回复: Hello Madison,We are pleased to hear that you found the room clean and affordable during your stay with us. We strive to provide a comfortable experience for all our guests. Your feedback is appreciated, and we look forward to welcoming you back in the future.
1.0分
商务出差
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dirty room. holes in 3 walls, 2 holes in bathroom door. 1 on each side. no smoke detector. AC was filthy and stained. Showerhead leaked all over the place. both lamp shades were broken and stained. floor was dirty enough that bottom of my feet turned black with dirt. tv and broken spots in it and only got a few channels, while rest wouldnt load in. hair dryer didnt work. Room 233 is a dump.
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酒店回复: I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
1.0分
情侣出游
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This place was a dump. Our room was gross, our toilet wasn't working (which I fixed), the advertised free breakfast never happened, and the area was crawling with street people.
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酒店回复: Hello Bruce,We apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address these issues with our team to ensure a better experience for our guests. Thank you for bringing this to our attention.
4.0分
其他
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Standard motel fare, I arrived late and was kindly greeted by the gentleman at the counter. Rooms are a bit dated but that's normal for places like this. Nothing out of the ordinary. I would probably stay here again if I return to Asheville again.
3.0分
朋友出游
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It was a bed to sleep in as we were just passing through but I probably wouldn’t stay there again. The area seemed shady and seemed like some drug activity likely. 😟
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酒店回复: Hello Debra,We appreciate you sharing your experience with us. The safety and well-being of our guests is a top priority, and we take all feedback seriously. If you have any further details to provide, please do not hesitate to contact our management team for further investigation and improvement.
灯泡不见了，床单上有陈旧的血迹，灯罩很脏，经理办公室被锁上了，必须通过窗户沟通。电视频道无法使用。我再也不会去 Econo Lodge 了，也不会向任何人推荐。
没有看到任何关于必须支付 100 押金和房费的信息
This place is SO dirty! Wouldn't recommend to anyone. see pics. Even outside has trash everywhere. All they do to clean is put towels out and Swiffer the floor.
This was the absolute grossest motel I've had the unpleasant and misfortune of staying at.
Never Again!!
The room was horribly disgusting and not even 2 minutes of checking the room prior to bringing bags in, I checked out and requested for a refund. The bathroom had stains, the room smelled and the property was not a safe place for a family. Just one thing to say, the pictures are deceiving and you cant make this up. Never again! I wouldve given 0 stars if i could.
You get what you pay for- good location and good place especially for traveling on a budget
dirty room. holes in 3 walls, 2 holes in bathroom door. 1 on each side. no smoke detector. AC was filthy and stained. Showerhead leaked all over the place. both lamp shades were broken and stained. floor was dirty enough that bottom of my feet turned black with dirt. tv and broken spots in it and only got a few channels, while rest wouldnt load in. hair dryer didnt work. Room 233 is a dump.
This place was a dump. Our room was gross, our toilet wasn't working (which I fixed), the advertised free breakfast never happened, and the area was crawling with street people.
Standard motel fare, I arrived late and was kindly greeted by the gentleman at the counter. Rooms are a bit dated but that's normal for places like this. Nothing out of the ordinary. I would probably stay here again if I return to Asheville again.
It was a bed to sleep in as we were just passing through but I probably wouldn’t stay there again. The area seemed shady and seemed like some drug activity likely. 😟