酒店回复: Dear Guest,We sincerely apologize for the inconvenience and frustration you experienced during your stay. It’s deeply disappointing to hear about the lack of proper assistance at check-in, the confusion regarding your reservation, and the unsatisfactory response from management. This is not the standard of service we aim to provide, and your concerns will be shared with the appropriate teams for immediate review and retraining where necessary. Your feedback is invaluable, and we truly regret that we fell short of your expectations.
酒店回复: Dear Guest,Thank you for your glowing review! We are delighted to hear that you and your family had such a wonderful experience during your stay. It’s fantastic to know that your room was comfortable and well-maintained and that our reception staff made your check-in seamless with their welcoming and accommodating service. We’re especially pleased that you enjoyed the breakfast selection, as we strive to offer fresh and satisfying options for guests of all ages. Cleanliness and exceptional service are top priorities for us, and we’re thrilled that our team exceeded your expectations. Your kind words mean a lot, and we greatly appreciate your recommendation. We would love to welcome you and your family back for another fantastic stay in the future!
酒店回复: Hi Florian,Your comfort and satisfaction are paramount to us, and it's disheartening to hear that we fell short of your expectations. Please accept our sincere apologies for the inconvenience caused. Rest assured, your feedback will be shared with our team to address the issues you've raised and to ensure improvements are made. We'd appreciate the opportunity to provide you with a much more positive experience.
酒店回复: Hi Sabrina,Thank you for sharing your feedback and for giving us a 6 out of 10 rating. We are glad to know that you found our location convenient, but we sincerely regret that the surrounding area and noise impacted your comfort, especially while traveling with young children. Your concerns are very important to us, and we will carefully review ways to enhance the sense of security and comfort for our guests. We truly appreciate your input and hope to have the opportunity to provide you with a more reassuring and enjoyable stay in the future.
酒店回复: Hi Jennifer,We sincerely apologize for the disruption you experienced during your stay. A peaceful and comfortable environment is essential for all guests, and we regret that noise disturbances and unruly behavior impacted your rest. Your concerns will be shared with our team to ensure better enforcement of quiet hours and guest conduct. We truly appreciate your feedback and hope to provide you with a much more restful experience in the future.
酒店回复: Hi Jennifer,We sincerely apologize for the issues you encountered during your stay. Cleanliness, security, and comfort are top priorities, and we regret that the condition of the floors, door, and room did not meet expectations. Additionally, we understand how important a quiet and pleasant environment is for a restful stay. We do appreciate your acknowledgment of the gated parking for added security. Your feedback will be shared with our team to ensure necessary improvements. Thank you for bringing these concerns to our attention.
酒店回复: Hi Renato,Thank you for your kind words! We're thrilled to hear that you had a great experience and felt comfortable inviting your guests over. We pride ourselves on being respectful and professional, and we're so glad you appreciated that during your stay. We look forward to hosting you and your guests again in the future!
酒店回复: Hi Ron,We sincerely apologize for the inconvenience you experienced during check-in. We understand how frustrating it must have been to arrive and find your room unavailable, especially with the added difficulty of checking in through the window late at night. Your feedback is valuable, and we will address these concerns to improve our check-in process and ensure a smoother experience for our guests. We appreciate your patience and hope to have the opportunity to provide you with a much better stay in the future.
工作人员非常友好和乐于助人。
喜欢！
避开Motel 6酒店
办理入住的那个毫无经验的女孩一个问题都答不上来。我们在那里站了40分钟！她说我们必须换房间，或者第二晚去另一家Motel 6酒店！早上，经理非常粗鲁，说我们可以住在那个吵闹的房间，就在高速公路那层，离我们窗户100英尺。这已经是Motel 6酒店第二次不给面子了。第一次他们说我们没有预订，尽管我们之前有**********的确认。
五星好评
最近入住期间，我和我的家人，以及我的父母，一共四位大人和三位小朋友，度过了一段美好的时光。我们预订了一间配有两张大床的房间，房间舒适且维护良好。接待人员热情周到，确保入住过程顺利进行。
我们入住期间的一大亮点是早餐，提供丰富多样的新鲜美味佳肴，适合成人和儿童。酒店整体清洁度令人印象深刻，营造了愉悦轻松的氛围。工作人员的服务水平超出了我们的预期，他们细心周到、专业敬业，随时准备提供帮助。
总而言之，我们的入住体验非常令人满意，我们由衷感谢酒店的热情款待和优质服务。我们一定会考虑下次再次入住，并强烈推荐这家酒店给其他正在寻找舒适且管理完善的住宿地点的客人。
游泳池很脏，如果你进去的话，你会感染几种疾病。简直太恶心了。房间经过了翻新，很不错，但是一切都很单薄，而且非常吵。令人不愉快且不安全的环境。
酒店地理位置不错，但周边环境不太好。酒店周边环境真的不太好。非常吵闹，带着小孩入住的话，会让人很不舒服。
客人吵得不可开交，整晚都在开派对，音乐震耳欲聋，人数众多。半夜还有醉酒的人敲我的门，想换个房间。开了一整天的车，根本睡不着，也没法好好休息，第二天还得继续开一整天的车。
地板脏兮兮的，磨损严重。门框有缝隙，可能是之前有人闯入造成的，可以看到外面。房间有异味。空调噪音很大。幸好停车场有安全门，因为我们开的是U-Haul拖车。
客人没有问题
非常热情好客，我的客人也没有觉得我不能邀请他们来。非常尊重客人，而且一直很专业，非常感谢这家Motel 6
我12:30想入住，结果房间已经空了，所以只好先去办事，10:30才回来。站在外面透过窗户办理入住，感觉不太舒服。