I enjoyed a quiet, uneventful stay at the Motel 6 in Santa Rosa, NM, recently. The room was clean and the bed was sound. There was no mini-fridge in the room, and the shower was small but adequate. The parking lot has a lot of potholes in it, so be careful! This is a budget motel, of course, but the staff was friendly and helpful, and check-in and check-out were quick.
3.0分
其他
Price is ok for the location. The heat pump is quite noisy. Shower hot water was not hot enough.
1.0分
其他
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Unfortunately, there was someone else's hair between the sheets, and on my pillow, insects around the toilet and the Fridge had dirt and food embedded in the pull handle. Super nasty. There was hair in the shower and I ended up showering in shower shoes. I was too tired to complain and just stopped taking pics of the filth. There was also a cavernous pot hole to negotiate in the parking lot.
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酒店回复: Hi Paige,Thank you for taking the time to share your experience, and we sincerely apologize for the unacceptable conditions you encountered during your stay. Cleanliness and guest comfort are top priorities, and it's clear we fell short. Your feedback regarding the room, bathroom, and parking lot will be shared with our management and housekeeping teams for immediate attention. We're sorry for the inconvenience and discomfort, and we appreciate you bringing these issues to our attention.Jeremy Ward #Team6
1.0分
其他
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!! BEWARE !! DO NOT STAY HERE.
Terrible experience.
DIRTY room full of dead AND LIVE bugs - roaches, spiders, etc.
Told the staff and the answer was "I only work weekends".
No refund provided.
BEWARE!!!!
4.0分
其他
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Simple, cheap Hotel for a quick stop-off while traveling. Rooms are old, but in decent condition. Clean Sheets & Towels. Fridge & Microwave in every room. Breakfast items were simple. Nothing fresh. Worth the afford price.
1.0分
情侣出游
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The room smelled of an overwhelming powerful floral room deodorizer. Wasn’t clean. Table was broken. Needs an upgrade and some paint. New mattress’s, pillows, decor.
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酒店回复: Hi Sandi, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
2.0分
其他
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Think twice!
Came in late from traveling and just needed to rest. The room I was given nothing worked and no wifi. Had to wait to be moved to another room which was not much better. The soda machines didn’t even work. Double bed room one washcloth? Staff were not knowledgeable and slow. Not returning.
卫生非常不好，浴室没有打扫，浴缸内有好几根头发。床单好像也没有换过。
这不是我第一次住这里，但这次完全不同。我们不得不换房间，第一个房间没有网络也没有热水……而且高速公路噪音很大！！！第二个房间没有清洁工，也没有网络，但有一点热水！环境很脏，这是我最后一次住了！
无烟房间确实有烟味。地板都快掉光了，遛狗的地方都得小心，不然狗狗的爪子上就会沾上贴纸。
I enjoyed a quiet, uneventful stay at the Motel 6 in Santa Rosa, NM, recently. The room was clean and the bed was sound. There was no mini-fridge in the room, and the shower was small but adequate. The parking lot has a lot of potholes in it, so be careful! This is a budget motel, of course, but the staff was friendly and helpful, and check-in and check-out were quick.
Price is ok for the location. The heat pump is quite noisy. Shower hot water was not hot enough.
Unfortunately, there was someone else's hair between the sheets, and on my pillow, insects around the toilet and the Fridge had dirt and food embedded in the pull handle. Super nasty. There was hair in the shower and I ended up showering in shower shoes. I was too tired to complain and just stopped taking pics of the filth. There was also a cavernous pot hole to negotiate in the parking lot.
!! BEWARE !! DO NOT STAY HERE.
Terrible experience.
DIRTY room full of dead AND LIVE bugs - roaches, spiders, etc.
Told the staff and the answer was "I only work weekends".
No refund provided.
BEWARE!!!!
Simple, cheap Hotel for a quick stop-off while traveling. Rooms are old, but in decent condition. Clean Sheets & Towels. Fridge & Microwave in every room. Breakfast items were simple. Nothing fresh. Worth the afford price.
The room smelled of an overwhelming powerful floral room deodorizer. Wasn’t clean. Table was broken. Needs an upgrade and some paint. New mattress’s, pillows, decor.
Think twice!
Came in late from traveling and just needed to rest. The room I was given nothing worked and no wifi. Had to wait to be moved to another room which was not much better. The soda machines didn’t even work. Double bed room one washcloth? Staff were not knowledgeable and slow. Not returning.