这真是我50岁生日的一大惊喜。从酒吧和餐厅的工作人员到热情的清洁女工，我们入住期间的服务无与伦比。Pilchard Inn 和正式晚宴的菜品都非常棒，让我的入住体验格外特别。任何小问题都能立即得到解决，我已经想找个借口再来一次了，哦，对了，一定要鼓起勇气去美人鱼泳池游泳。
5.0分
其他
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神奇的酒店
从停车到华丽的宴会厅餐厅，一段美妙的体验。一家神奇的酒店。
5.0分
家庭亲子
I can’t explain how special this place is. !!!
Want to go back ASAP
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酒店回复: Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We are thrilled to hear that you found your stay at Burgh Island so special. Your kind words mean the world to us, and we are delighted that you wish to return as soon as possible to experience the magic of the island again.We look forward to welcoming you back to Burgh Island Hotel in the not-too-distant future.Kindest regards,Vlad KrupaGuest Relations
5.0分
家庭亲子
We rate it 10/10 - goodness knows what it would get if the Nettlefold dinners were better value for money.
5.0分
情侣出游
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This truly unique hotel has had a major makeover since we last visited 20 years ago. The rooms are looking great, and the staff are very pleasant, although service can be a bit hit-and-miss at times.
5.0分
其他
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60th Birthday Treat
We stayed for two nights to celebrate my 60th birthday. The hotel has such character and is on a beautiful island with amazing views in every direction. We particularly enjoyed a swim in the mermaid pool and dinner in the Pilchard Inn. The highlight was dressing for dinner and dining in the grand ballroom on my birthday. Our room, The Bentley Room, was beautifully decorated with a very comfortable bed and a balcony with fantastic views. We loved the history of the hotel and island and found the staff extremely helpful. We will definitely be back!
2.0分
其他
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Beautiful architecture and setting awful hotel
Trading off its reputation and beautifully restored Art Deco Building , falls short in so many areas .
The so called customer relations manager Vlad made a great show of our « very special « room only to show us to the worst room in the house so small it felt like we’d been put up in a caravan. Disgusting view of two roofs . My wife was reduced to tears a very special birthday trip ruined . How dare he mock his guests in such a contemptuous way. Fortunately we were accommodated in a more satisfactory room after one night by a more customer focused member of staff . The food was a disgrace either bland and tasteless or so overwhelming and overpowering as to be inedible after one night in the restaurant we cancelled and ate in the Pilchard Inn instead. The staff were largely charming and friendly although clearly untrained and unsupervised .
5.0分
其他
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The best, loved every minute
One of the best experiences I’ve had. Such an interesting and beautiful place. Staff were amazing, so helpful and happy to tell you about this incredible place. Will definitely be returning, hopefully regularly
5.0分
其他
Staff brilliant, breakfast selection amazing too.
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酒店回复: Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We are thrilled to hear that you found our staff brilliant and enjoyed the amazing breakfast selection. Your perfect service ratings are truly appreciated.We look forward to welcoming you back to Burgh Island Hotel in the not-too-distant future.With best regards,Vlad KrupaGuest Relations
一次非凡的时空之旅
抵达停车场时，工作人员非常细心周到。乘坐“海上拖拉机”（我梦到过）抵达岛屿。酒店热情的接待。客房和公共区域的装饰艺术风格家具和家具都非常棒。景色非常优美。房间宽敞，带有一个小阳台。床很大，非常舒适。浴室不错，但很小。由于没有淋浴隔断，即使非常小心，所有东西都被水淹没，包括厕所。在美丽的“Pilchard”酒吧享用了美味的晚餐。
绝妙的逃离现实
这真是我50岁生日的一大惊喜。从酒吧和餐厅的工作人员到热情的清洁女工，我们入住期间的服务无与伦比。Pilchard Inn 和正式晚宴的菜品都非常棒，让我的入住体验格外特别。任何小问题都能立即得到解决，我已经想找个借口再来一次了，哦，对了，一定要鼓起勇气去美人鱼泳池游泳。
神奇的酒店
从停车到华丽的宴会厅餐厅，一段美妙的体验。一家神奇的酒店。
I can’t explain how special this place is. !!!
Want to go back ASAP
We rate it 10/10 - goodness knows what it would get if the Nettlefold dinners were better value for money.
This truly unique hotel has had a major makeover since we last visited 20 years ago. The rooms are looking great, and the staff are very pleasant, although service can be a bit hit-and-miss at times.
60th Birthday Treat
We stayed for two nights to celebrate my 60th birthday. The hotel has such character and is on a beautiful island with amazing views in every direction. We particularly enjoyed a swim in the mermaid pool and dinner in the Pilchard Inn. The highlight was dressing for dinner and dining in the grand ballroom on my birthday. Our room, The Bentley Room, was beautifully decorated with a very comfortable bed and a balcony with fantastic views. We loved the history of the hotel and island and found the staff extremely helpful. We will definitely be back!
Beautiful architecture and setting awful hotel
Trading off its reputation and beautifully restored Art Deco Building , falls short in so many areas .
The so called customer relations manager Vlad made a great show of our « very special « room only to show us to the worst room in the house so small it felt like we’d been put up in a caravan. Disgusting view of two roofs . My wife was reduced to tears a very special birthday trip ruined . How dare he mock his guests in such a contemptuous way. Fortunately we were accommodated in a more satisfactory room after one night by a more customer focused member of staff . The food was a disgrace either bland and tasteless or so overwhelming and overpowering as to be inedible after one night in the restaurant we cancelled and ate in the Pilchard Inn instead. The staff were largely charming and friendly although clearly untrained and unsupervised .
The best, loved every minute
One of the best experiences I’ve had. Such an interesting and beautiful place. Staff were amazing, so helpful and happy to tell you about this incredible place. Will definitely be returning, hopefully regularly
Staff brilliant, breakfast selection amazing too.