酒店回复: Dear Juan,We’re sorry your experience did not reflect the standards we aim to provide. Some items, such as kitchenware and toiletries, are kept at the front desk to ensure they are clean and ready for each guest, and our team is happy to provide them upon request. That said, the concerns you mentioned about the condition of the room and the level of service are disappointing, and we regret that your stay did not meet your expectations. We value your feedback and will be sharing it with our team to address areas for improvement. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
酒店回复: Dear Guest,Thank you for sharing your thoughts. We apologize for any inconvenience caused by our towel policy, which is designed to promote sustainability but may not have met your expectations for convenience. We appreciate your understanding as we balance guest comfort with environmental responsibility. Your feedback helps us evaluate ways to enhance service while maintaining these goals. We are glad that our location was a positive aspect of your stay and hope you might consider returning for an improved experience in the future.Sincerely,Hotel Management
性价比很高。对于家庭来说,房间真的挺大的。
办理入住很顺利。Brittany 和 Julie 都很乐于助人。
地理位置很好。安静,而且不在主干道上。餐馆步行五分钟就到了。
商务出差比较方便
距离近便于活动
位置很棒,离迪士尼乐园和各种餐厅都很近。有免费停车位!还提供了便携式早餐。前台员工也非常好。
经济型的酒店
地理位置优越,步行15分钟即可到达迪士尼乐园。房间干净舒适。配有小厨房和微波炉。除非您主动要求,否则我们不会进行清洁。汽水机今天能用,明天就坏了。前台服务热情友好。早餐提供咖啡和松饼。
地理位置非常好,而且有去迪士尼乐园的班车服务。
我不喜欢的是走廊里的气味。早餐甚至连基本的东西都没有;只有能量棒、咖啡水、速溶燕麦片(但你必须自己准备并等待)和饼干。
非常糟糕的体验
房间提供的服务与实际入住体验相差甚远,服务非常差,他们不打扫房间,房间里没有任何便利设施,总之,这是一次非常糟糕的体验。
酒店未经通知取消了房间
我的房间在抵达前就被取消了。我到了之后,却因为扣留了我的钱而无法入住。我没有接到任何电话或任何关于房间被取消的信息。
请自备毛巾
为了获得更多毛巾,您必须自备用过的毛巾。他们不会把毛巾送到您手上,也不会过来取。酒店离得近,这是最好的一点。