We stayed her about a month ago and liked it.. This stay was very good..Staff was friendly and efficient.. Our bathroom had some black mold on the ceiling over the shower. A convenient stay for us on our trip
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酒店回复: Hello Peter,Thank you for taking the time to share your feedback. We're glad to hear that you found our staff friendly and efficient, and that our location was convenient for your trip. We appreciate your comments regarding the bathroom, and your concerns will be noted for our maintenance team to review. We hope to welcome you back for another enjoyable stay in the future.
4.0分
家庭亲子
It was ok probably wouldnt stay again. For $100 a night there was rust on the bathroom door frame. There was spots on the floor.
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酒店回复: Hello Teresa, Thank you for sharing your feedback. We appreciate your comments regarding the condition of the bathroom door frame and floor. Maintenance is an ongoing priority for us, and your observations will be relayed to the appropriate team to ensure we provide the best experience for future guests. We hope you find a more suitable accommodation on your next trip.
4.0分
商务出差
Location was quiet, convenient to event and Cracker Barrel was within walking distance.
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酒店回复: Hello Beverly,Thank you for taking the time to share your thoughts. We're glad to hear that our location met your needs and that you found the quiet atmosphere enjoyable. Your feedback about the convenience to nearby dining options is appreciated. We hope your event was a success and that you’ll consider staying with us again in the future for your next visit to the area.
1.0分
其他
I stayed 3 nights at this hotel. They
doesn’t offer daily cleaning . I had to ask for it and to restock of new towels . Not please asking for service .
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酒店回复: Hello Sandra, Thank you for sharing your feedback regarding your recent stay. We understand that daily cleaning and towel restocking are important for your comfort. Our housekeeping policies are in place to ensure a balance between guest privacy and service, but we appreciate your insights on this matter. Your comments will be noted for future considerations to enhance the guest experience. Thank you for your valuable input.
5.0分
商务出差
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When I arrived to check in, the receptionist greeted me kindly and politely. I was given a nice, clean, and tidy room. The amenities were almost complete with Dove products, amazing 👍.
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酒店回复: Hello Yan Robby, Thank you for sharing your positive experience regarding the check-in process and the cleanliness of your room. We're glad to hear that you enjoyed the amenities we offer. Your feedback is valuable and helps us maintain our high standards. We hope to welcome you back for another stay in the future.
2.0分
其他
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Hotel is ran to be as cheap as possible
When we arrived we were told they were over booked and I would have to take a room with 2 queen beds. I told him no we had paid a month ahead of time and I wanted my room with a king bed. He left "to check my room" when we got to said room and the bathroom floor was wet (turns out the tub or toilet had a small leak) we were so tired we didn't care. The pool was the one main thing I needed and why I booked here. The pool was open but the filter was not turned on and there were dead bugs floating and on the bottom, there were chunks of hair on the floors around the pool. The breakfast options were as good as advertised in the pictures.
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酒店回复: Dear Guest, Thank you for sharing your feedback regarding your stay. We apologize for the inconvenience you experienced with the room assignment and the pool conditions, as we always strive to maintain our facilities at a high standard. It's great to hear that you enjoyed the breakfast options. Your insights will be invaluable as we aim to enhance the guest experience in the future. We appreciate your understanding and hope you’ll consider staying with us again one day.
2.0分
商务出差
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Poorly managed
As soon as I entered the lobby, it was the same temperature inside that it was outside, in the summer. The floors were sticky. That means the carpet was sticky. I walked up to the counter, and there was a guy on his phone and he didn’t even acknowledge that I was standing there. He was very impersonal and could care less that I was standing there when I got to the room, the floors were sticky, and there was mold on the ceiling of the bathroom. I did not take my shoes off the entire stay. Not a good place to stay at all. The entire hotel was warm and sticky. Why would someone stay here?
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酒店回复: Hello James,Thank you for sharing your experience. We appreciate your feedback regarding the lobby temperature and cleanliness issues you encountered. It's important for us to know how our guests feel about their stay. Your comments have been noted and will be forwarded to the respective departments for review. We hope that your future travels will lead you to accommodations more suited to your expectations.
3.0分
情侣出游
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The hotel was okay. Fairly clean but pretty outdated and could use some TLC. Wall in bathroom was in need of a coat of paint. The back of the bathroom door looked like it was patched but never painted.
It would have been nice to have a kettle in our room or a coffee pot.
If you are in the area, it’s an ok place to stay, I probably wouldn’t stay again.
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酒店回复: Hello Cynthia,Thank you for your feedback regarding your stay. We value your observations about the room's condition and amenities, as they help us improve. We understand the importance of a comfortable and modern environment for our guests. Your comments will be shared with the management team for future improvements. We hope you find a more suitable option in the future.
3.0分
其他
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Nothing special
Ok for a night or 2. We stayed here because of a music festival near by. We werent in the room much. Breakfast is typical cold cerals, breads, pancakes, oatmeal, and muffins. It held us over until we went to lunch before the festival. Good location and a lot of restaurants nearby. We'd stay again if we need to while attending the festival. It wasnt anything special, but we felt safe
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酒店回复: Hello Debra,Thank you for sharing your critique. It’s great to hear you found the location convenient and felt safe during your stay. While we strive to offer a variety of options for breakfast, we understand that preferences can vary. We appreciate your comments and hope that whenever you return for the festival, your stay is even more enjoyable and memorable.
住得很棒
We stayed her about a month ago and liked it.. This stay was very good..Staff was friendly and efficient.. Our bathroom had some black mold on the ceiling over the shower. A convenient stay for us on our trip
It was ok probably wouldnt stay again. For $100 a night there was rust on the bathroom door frame. There was spots on the floor.
Location was quiet, convenient to event and Cracker Barrel was within walking distance.
I stayed 3 nights at this hotel. They
doesn’t offer daily cleaning . I had to ask for it and to restock of new towels . Not please asking for service .
When I arrived to check in, the receptionist greeted me kindly and politely. I was given a nice, clean, and tidy room. The amenities were almost complete with Dove products, amazing 👍.
Hotel is ran to be as cheap as possible
When we arrived we were told they were over booked and I would have to take a room with 2 queen beds. I told him no we had paid a month ahead of time and I wanted my room with a king bed. He left "to check my room" when we got to said room and the bathroom floor was wet (turns out the tub or toilet had a small leak) we were so tired we didn't care. The pool was the one main thing I needed and why I booked here. The pool was open but the filter was not turned on and there were dead bugs floating and on the bottom, there were chunks of hair on the floors around the pool. The breakfast options were as good as advertised in the pictures.
Poorly managed
As soon as I entered the lobby, it was the same temperature inside that it was outside, in the summer. The floors were sticky. That means the carpet was sticky. I walked up to the counter, and there was a guy on his phone and he didn’t even acknowledge that I was standing there. He was very impersonal and could care less that I was standing there when I got to the room, the floors were sticky, and there was mold on the ceiling of the bathroom. I did not take my shoes off the entire stay. Not a good place to stay at all. The entire hotel was warm and sticky. Why would someone stay here?
The hotel was okay. Fairly clean but pretty outdated and could use some TLC. Wall in bathroom was in need of a coat of paint. The back of the bathroom door looked like it was patched but never painted.
It would have been nice to have a kettle in our room or a coffee pot.
If you are in the area, it’s an ok place to stay, I probably wouldn’t stay again.
Nothing special
Ok for a night or 2. We stayed here because of a music festival near by. We werent in the room much. Breakfast is typical cold cerals, breads, pancakes, oatmeal, and muffins. It held us over until we went to lunch before the festival. Good location and a lot of restaurants nearby. We'd stay again if we need to while attending the festival. It wasnt anything special, but we felt safe