酒店回复: Dear Jien,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with the hot water, we hope you enjoyed your stay overall. We look forward to welcoming you back and impressing you further.Sincerely,General Manager
1.0分
其他
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Front desk service was useless. Super loud people above us from 2am on. Then early morning violin practice across the hall. I didn’t sign up for a night in a frat house! Bed was hard as a rock, things were falling apart, ie:towel bars toilet paper holder ect. Worst hotel experience by far!
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酒店回复: Hi Ashley,Thank you for taking the time to share your experience. I’m very sorry to hear about the disturbances and maintenance issues you encountered during your stay. That is certainly not the level of comfort or service we want our guests to experience.The noise you described both overnight and early in the morning is unacceptable, and we understand how frustrating that must have been. We’ll be reviewing this with our team to better address noise concerns and respond more effectively when guests need assistance. We will also be having our maintenance team inspect the room to ensure items like towel bars and the toilet paper holder are repaired promptly.Your feedback is extremely important, and we appreciate you bringing these concerns to our attention. If you’d be open to speaking with us directly, we would welcome the chance to make this right.Thank you again for your honesty.Sincerely,General Manager
5.0分
其他
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The room was clean and the staff went out of their way to make sure we were taken care of. The breakfast was terrific 😋 and we like the location. We look forward to staying here anytime we are in Salem.
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酒店回复: Hi Ray,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, from the clean room to the service from our staff, and especially the terrific breakfast. 😊It’s great to know that our location worked well for you, and we truly appreciate your kind words and loyalty. We look forward to welcoming you back anytime you’re in Salem!Sincerely,General Manager
3.0分
情侣出游
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Not safe if you're hauling a moving truck. Stayed overnight on our long travel to move and when i checked on the truck in the morning the lock was cut off and the back of the truck was left wide open. Lots of homeless around this area.
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酒店回复: Hi Nicholas,Thank you for sharing your experience with us. I’m truly sorry to hear about what happened with your moving truck — that must have been incredibly stressful, especially during a long move. We understand how important safety and peace of mind are for our guests, and we take situations like this very seriously.Our team is reviewing this incident and will work with local partners and our management team to assess what additional measures may improve security around the property. While incidents of this nature are fortunately uncommon, we know that doesn’t lessen the impact it had on your stay.We appreciate you bringing this to our attention. If you’d be open to discussing the situation further, we’d welcome the opportunity to follow up directly.Thank you again for your feedback, and we hope the rest of your move went more smoothly.Sincerely,General Manager
4.0分
其他
Breakfast was the same every day - we stayed 4 days. Room not cleaned every day and the hotel room looked worn down. Bed was comfy and staff was nice.
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酒店回复: Hi JoAnn,Thank you for taking the time to share your experience with us. We’re glad to hear that you found the bed comfortable and that our staff made a positive impression — we’ll be sure to pass that along to the team.I’m sorry, however, that the breakfast variety didn’t meet your expectations and that your room wasn’t serviced daily. We’re also disappointed to hear that the room felt worn down. Your comments are important, and we’ll be reviewing them with our housekeeping and breakfast teams, as well as our maintenance department, to make improvements.We truly appreciate your feedback and hope to have the opportunity to provide you with a more consistently positive stay in the future.Sincerely,General Manager
4.0分
其他
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Liked the assortment of snacks
Staff was nice , breakfast was good enough
Rooms were clean , but lighting could be upgraded / that’s rooms were dark even with lights on
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酒店回复: Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the assortment of snacks, found our staff nice, and had a good breakfast. It’s wonderful to know that your room was clean and comfortable. We appreciate your comments about the lighting and will keep them in mind as we continue to enhance our guests’ experience. We would love to welcome you back to La Quinta by Wyndham Salem OR, for another enjoyable stay sometime soon!Sincerely, General Manager
4.0分
家庭亲子
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Room was very clean, breakfast was yummy and they had lots of options! The pool towels were not stocked in the pool, and no hot tub was a bummer, but the kids definitely still had fun! Check out time is ideal even for those who like to sleep in.
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酒店回复: Thank you for your thoughtful review! We're glad you enjoyed your clean room, a hearty breakfast, and family pool time. It's great to hear the late check-out worked well for your group and helped you wake up on the bright side. We'd love to welcome you back to La Quinta by Wyndham Salem OR again soon!Sincerely, General Manager
很好下次还会带上家人们一起来体验
我太喜欢这里了！设施都很新，非常干净，早餐区也一尘不染，所有食物都是新鲜烹制的。我非常喜欢这里，一定会再次入住。地理位置也完美。
酒店早餐人很多，服务跟不上。用餐地方较小，经常是人们在等食物送上来，咖啡没了也是多人催促才上。服务一般！
熱水太小
Front desk service was useless. Super loud people above us from 2am on. Then early morning violin practice across the hall. I didn’t sign up for a night in a frat house! Bed was hard as a rock, things were falling apart, ie:towel bars toilet paper holder ect. Worst hotel experience by far!
The room was clean and the staff went out of their way to make sure we were taken care of. The breakfast was terrific 😋 and we like the location. We look forward to staying here anytime we are in Salem.
Not safe if you're hauling a moving truck. Stayed overnight on our long travel to move and when i checked on the truck in the morning the lock was cut off and the back of the truck was left wide open. Lots of homeless around this area.
Breakfast was the same every day - we stayed 4 days. Room not cleaned every day and the hotel room looked worn down. Bed was comfy and staff was nice.
Liked the assortment of snacks
Staff was nice , breakfast was good enough
Rooms were clean , but lighting could be upgraded / that’s rooms were dark even with lights on
Room was very clean, breakfast was yummy and they had lots of options! The pool towels were not stocked in the pool, and no hot tub was a bummer, but the kids definitely still had fun! Check out time is ideal even for those who like to sleep in.