No the room wasn't spotless. Hair on floor in kitchen area, sinks drained very slow in bathroom. TV's were hard to operate but the overall was nice. Staff was very friendly and courteous and willing to help. Housekeeping was great cleaned and made up room daily. I would return
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酒店回复: We are grateful for your feedback about the room's condition. Thank you for the positive review of our hotel overall, and we will address the issues you encountered right away. We are glad you will give us another opportunity to welcome you and provide a better experience.
5.0分
其他
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While we had a very fine overall experience at this particular location (once again), it did seem to us that there was some maintenance needs (ie side entrances were not working even with room keys) and the parking garage had some excess items in plain view. But the scenic location still appeals to us. We will continue coming back.
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酒店回复: Thank you again for trusting our team to make your stay comfortable. We are awaiting some parts for the door locks and will take care of the excess in the garage. Thank you for your positive rating and review.We look forward to sharing our hospitality with you again!
3.0分
其他
No one at the front desk. Waited for ten minutes for someone to show up. No cookies. Room smelled like terrible chemicals. Usually LQ does better.
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酒店回复: We apologize that there are times when the desk staff needs to vacate the front desk to assist another guest. We appreciate your patience and will look into the chemical odor you detected in the room. Thank you for taking the time to give us your feedback.
5.0分
商务出差
The room was clean, except for cobwebs.. The coffee maker was so dusty that we didn't use it. Other than that, it was wonderful.
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酒店回复: We apologize for the coffee maker's dustiness. I will let the cleaning team know the room you were in needs special attention. Thank you for the positive review you shared with us, and we hope you will return to enjoy another stay soon.
3.0分
家庭亲子
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The man at the front desk was helpful as was the young woman who replaced him. We had to call the front desk as there was a loud noise which turned out to be the refrigerator. Hence, it was unplugged. The room on the whole was also noisy with the heat and other sounds thus, we didn't sleep well. Nice staff, poor quality of room.
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酒店回复: Thank you for your review. If at all possible, we are happy to move guests to a more peaceful space. We are glad you allowed our friendly staff to try to make you more comfortable, and we would love another opportunity to do so.
房间宽敞，安静。交通也方便，步行就可以到达商业区。周围还有公园。酒店前台提供免费咖啡热水，免费停车。
不错，酒店环境很好
很满意，值得信赖
整体很不错
卫生服务很好
No the room wasn't spotless. Hair on floor in kitchen area, sinks drained very slow in bathroom. TV's were hard to operate but the overall was nice. Staff was very friendly and courteous and willing to help. Housekeeping was great cleaned and made up room daily. I would return
While we had a very fine overall experience at this particular location (once again), it did seem to us that there was some maintenance needs (ie side entrances were not working even with room keys) and the parking garage had some excess items in plain view. But the scenic location still appeals to us. We will continue coming back.
No one at the front desk. Waited for ten minutes for someone to show up. No cookies. Room smelled like terrible chemicals. Usually LQ does better.
The room was clean, except for cobwebs.. The coffee maker was so dusty that we didn't use it. Other than that, it was wonderful.
The man at the front desk was helpful as was the young woman who replaced him. We had to call the front desk as there was a loud noise which turned out to be the refrigerator. Hence, it was unplugged. The room on the whole was also noisy with the heat and other sounds thus, we didn't sleep well. Nice staff, poor quality of room.