except a phone call at 8:30 in the morning that woke me up asking if I want housekeeping ...
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酒店回复: Dear Miryam,Thank you for your feedback. We’re glad to hear that your stay was enjoyable overall. We apologize for the early morning call from housekeeping and appreciate you bringing this to our attention. We will review our procedures to ensure that guests' rest is respected.We look forward to welcoming you back for a more seamless experience in the future.Kind Regards,The Oaks Hotel Management
3.0分
其他
Hotel looks a bit run down. From bed linen to towels and overall upkeep of the hotel needs improvement
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酒店回复: Dear Jorge,Thank you for sharing your feedback. We regret that the property's overall condition, including the bed linen, towels, and general upkeep, did not meet your expectations. Your observations are important to us and have been shared with our housekeeping and maintenance teams, as we review necessary improvements and updates. We appreciate your input and the opportunity to improve our guest experience.Kind Regards,The Oaks Hotel Management
5.0分
家庭亲子
Very friendly and attentive staff. Rooms were clean and property was clean. Breakfast was fresh including the coffee.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you found our staff friendly and attentive, and that both your room and the property were clean. We’re also pleased that you enjoyed the fresh breakfast and coffee. Your comments are encouraging to our team, and we look forward to welcoming you back on your next stay.Kind Regards,The Oaks Hotel Management
5.0分
其他
the room was perfect. the beds had the right firmness and the pillows were very much to my liking. breakfast was a full breakfast
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酒店回复: Dear Guest,Thank you for your feedback. We are delighted to hear that you found the room perfect, with the bed firmness and pillows matching your preferences. It is also wonderful to know that you enjoyed the full breakfast. Your comments are greatly appreciated and encourage our team to continue providing a comfortable and satisfying experience.We look forward to welcoming you back on a future stay.Kind Regards,The Oaks Hotel Management
环环境好，没水提供，有洗衣服的，有热水池
有拖鞋的酒店，房间很大很不错，周围也很安全
虽然小镇不大，这个酒店离吃饭和超市很近，酒店很老，有电梯，洗澡热水很好，wifi很给力，速度很快，我每晚要上传照片到百度云上，居然上传一点没压力，床还行，比较舒服
家庭出游，入住这家酒店，设施还可以，酒店前台服务员态度也挺好的，我们预订的是大床房，可以免费停车。
早餐不错！
整个旅馆不过是一家破旧不堪的汽车旅馆。最明显的问题是热水供应极不稳定，淋浴用水也十分有限；厕所时好时坏；房间里没有独立的桌椅；床也极其不舒服。除此之外还有一些其他的小问题。唯一让我们满意的是前台服务态度不错，早餐也还算可以。
请注意，这并非酒店，而是一家老旧破败的汽车旅馆，却收取酒店的价格。我们不会再来了，除非实在找不到其他住处，否则我也不推荐任何人入住。
It was all good
except a phone call at 8:30 in the morning that woke me up asking if I want housekeeping ...
Hotel looks a bit run down. From bed linen to towels and overall upkeep of the hotel needs improvement
Very friendly and attentive staff. Rooms were clean and property was clean. Breakfast was fresh including the coffee.
the room was perfect. the beds had the right firmness and the pillows were very much to my liking. breakfast was a full breakfast