酒店回复: Dear Dennis, Thank you for taking the time to leave a comment. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. I am very sorry to hear about the condition of your room and the issues you encountered with the tub, bed, and television remote. It’s disheartening to know that the room's dated condition negatively impacted your stay, and I understand your frustration regarding the broken springs and sagging bed. At Red Roof we always try to provide the best service to all our guests, so it's sad to know that this was not achieved during your visit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future.Sincerely, AnthonioRed Roof Management RediResponse Specialist

酒店回复: Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Mansfield - Foxboro. We sincerely appreciate your comments and we're glad that you were pleased with our friendly staff, however, we're very sorry you were unhappy with your experience. I'm disappointed to hear about the maintenance issues, especially the leaky faucet and the trouble with the back entrance security during your stay.I will make sure to share your comments with the rest of our team. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you again for sharing your experience and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist

酒店回复: Dear Christine, Thank you for taking the time to share your experience at Red Roof PLUS+ Boston - Mansfield/ Foxboro. We sincerely apologize for the condition of your room. Please accept my apologies for the discomfort and inconvenience this caused you during your stay. We are addressing these issues immediately to ensure this does not happen again. Thank you for staying at Red Roof. Your feedback has driven meaningful change and we invite you to return, allowing us the privilege to demonstrate our elevated amenities.Sincerely,ViktorRed Roof Management RediResponse Specialist

酒店回复: Cher client,Nous vous remercions d'avoir pris le temps de partager votre avis concernant votre séjour au Red Roof PLUS+ Boston - Mansfield/Foxboro. Nous sommes ravis d'apprendre que la propreté et le calme de notre établissement ont répondu à vos attentes. Notre objectif est de toujours offrir une expérience confortable et satisfaisante à tous nos clients, et vos commentaires positifs nous sont très précieux.Nous espérons continuer à vous offrir d'excellentes expériences. Merci d'avoir choisi Red Roof. Au plaisir de vous revoir bientôt.Cordialement,ReyDirection Red RoofSpécialiste RediResponse

酒店回复: Cher invité,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au Red Roof PLUS+ Boston - Mansfield/ Foxboro. Je comprends que vous ayez trouvé l'hôtel un peu vieillot mais convenable. Nous travaillons constamment à améliorer nos installations et apprécions vos commentaires honnêtes.Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci d'avoir choisi Red Roof. Nous espérons vous revoir bientôt.Sincèrement, ReyGestion du toit rougeSpécialiste RediResponse

酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. We appreciate you taking the time to share your experience, even though your rating indicates there's room for improvement. We aim to exceed expectations and are sorry we only met a base standard during your stay.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ReysheRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. We're delighted to hear that you found parking easy and appreciated the cleanliness of your room. However, we do apologize to hear about your concern regarding the ice on every floor and the state of the air conditioner Thank you for choosing Red Roof. We are committed to enhancing our guests' experiences and your comments are invaluable. We hope we have the opportunity to see you again in the future. Sincerely,ErikaRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. We're happy you enjoyed the food options nearby. We're sorry to hear that the noise levels impacted your sleep. That is definitely not the experience we want you to have.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,LeahRed Roof ManagementRediResponse Specialist