酒店回复: Dear Dennis, Thank you for taking the time to leave a comment. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. I am very sorry to hear about the condition of your room and the issues you encountered with the tub, bed, and television remote. It’s disheartening to know that the room's dated condition negatively impacted your stay, and I understand your frustration regarding the broken springs and sagging bed. At Red Roof we always try to provide the best service to all our guests, so it's sad to know that this was not achieved during your visit.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future.Sincerely, AnthonioRed Roof Management RediResponse Specialist

酒店回复: Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Mansfield - Foxboro. We sincerely appreciate your comments and we're glad that you were pleased with our friendly staff, however, we're very sorry you were unhappy with your experience. I'm disappointed to hear about the maintenance issues, especially the leaky faucet and the trouble with the back entrance security during your stay.I will make sure to share your comments with the rest of our team. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you again for sharing your experience and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist

酒店回复: Dear Christine, Thank you for taking the time to share your experience at Red Roof PLUS+ Boston - Mansfield/ Foxboro. We sincerely apologize for the condition of your room. Please accept my apologies for the discomfort and inconvenience this caused you during your stay. We are addressing these issues immediately to ensure this does not happen again. Thank you for staying at Red Roof. Your feedback has driven meaningful change and we invite you to return, allowing us the privilege to demonstrate our elevated amenities.Sincerely,ViktorRed Roof Management RediResponse Specialist

酒店回复: Cher invité,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au Red Roof PLUS+ Boston - Mansfield/ Foxboro. Je comprends que vous ayez trouvé l'hôtel un peu vieillot mais convenable. Nous travaillons constamment à améliorer nos installations et apprécions vos commentaires honnêtes.Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci d'avoir choisi Red Roof. Nous espérons vous revoir bientôt.Sincèrement, ReyGestion du toit rougeSpécialiste RediResponse

酒店回复: Dear Appreciated Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. We appreciate your positive comments regarding our staff. It’s wonderful to know that you had a good night and slept well, which is our primary goal. We regret that you experienced noise disturbances during your stay and are glad it did not entirely ruin your stay.We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,JannovemRed Roof ManagementRediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof PLUS+ Boston - Mansfield- Foxboro. It's disappointing to know we didn't meet your expectations for a comfortable night's sleep.We aim to provide you with an exceptional experience at Red Roof. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,HannahRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Boston - Mansfield/ Foxboro. We're so glad to hear that you had an incredible experience with our staff. We do acknowledge the situation you may have observed regarding the possible disruption you mentioned. We thank you for your understanding.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist