The room was ok, but dated. The a/c did not push any cool air. The grounds had not been cut for a while and there was a lot of garbage and animal feces throughout the grounds. Staff were friendly. The breakfast buffet looked pretty decent.
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酒店回复: Dear Shelley,Thank you for sharing your feedback. We sincerely apologize that your room did not meet your expectations and for the issues you noticed with the A/C, grounds, and cleanliness. Your comments are very important to us, and we are addressing these concerns with our maintenance and housekeeping teams to ensure improvements are made.We are glad to hear that you found our staff friendly and enjoyed the breakfast buffet. Your feedback helps us enhance the guest experience, and we hope you will consider giving us another opportunity to provide a more comfortable stay in the future.Sincerely,Sonia Shqair
4.0分
其他
The room was very clean and comfortable. Staff was very attentive & helpful. And the location is very convenient.
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酒店回复: Dear Sharesa,Thank you for taking the time to share your feedback! We’re delighted to hear that you found your room clean and comfortable, our staff attentive and helpful, and our location convenient.We truly appreciate your kind words and look forward to welcoming you back on your next visit!Best regards,Sonia ShqairGeneral Manager
5.0分
其他
The staff was courteous. The bed and comforter was very comfortable. The amenities were expected according to the price point.
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酒店回复: Dear Vivien,Thank you so much for your wonderful review! We’re so happy to hear that you felt comfortable and well taken care of during your stay. Knowing that our team’s courtesy and the cozy bed made your visit enjoyable truly warms our hearts.We loved having you with us and hope you’ll come back soon for another relaxing getaway. You’ll always have a warm welcome waiting here!With appreciation,Sonia Shqair
5.0分
其他
Room was spacious and clean. Facilities are well kept. Check-in was a breeze and pleasant staff.
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酒店回复: Dear John,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your spacious, clean room and found our facilities well maintained. It’s also great to know that check-in was smooth and that our staff made a positive impression.We look forward to welcoming you back on your next visit!Best regards,Sonia ShqairGeneral Manager
满意满意满意
糟糕的经历。
我预订的是双人间，结果他们给了我一间单人间。
前台接待员态度生硬，根本不想帮忙，一直说她帮不了我。
我以前在酒店工作过，她甚至都不愿意查看或尝试帮我们安排房间。
最后，我们离开了这家酒店，去了另一家。
前台接待员似乎毫不在意，毫不在乎。她把一切都推卸给了*******。
我到达时，前台人员正在开免提电话。他没有让对方稍等，而是一边给我办理入住一边自言自语，一次也没有跟我打招呼，也没有主动回答我的任何问题。
我喜欢房间的干净整洁，工作人员热情友好。但是，房间隔音效果不好。
工作人员态度友善，但卫生状况令人失望。这栋楼需要好好修缮一下。
非常吵闹。
房间里有股烟味。
员工服务非常好。
The room was ok, but dated. The a/c did not push any cool air. The grounds had not been cut for a while and there was a lot of garbage and animal feces throughout the grounds. Staff were friendly. The breakfast buffet looked pretty decent.
The room was very clean and comfortable. Staff was very attentive & helpful. And the location is very convenient.
The staff was courteous. The bed and comforter was very comfortable. The amenities were expected according to the price point.
Room was spacious and clean. Facilities are well kept. Check-in was a breeze and pleasant staff.