酒店回复: Hello Marcos,Agradecemos por compartilhar sua opinião positiva sobre suas condições de estadia. Ficamos felizes em saber que encontrou um bom custo-benefício durante a sua visita. Sua experiência é importante para nós e estamos sempre buscando maneiras de melhorar ainda mais. Esperamos que você considere nos visitar novamente em uma futura oportunidade, para que possamos oferecer outra experiência agradável.
1.0分
其他
原文
翻译提供方:Google
太可怕了,别去。
糟糕坏
酒店的服务条件很差,床上有脏头发,浴室很脏,文件被扔掉,这个地方真的很恶心。
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酒店回复: Hello Yoshareli, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and take these matters seriously. Please contact our management team directly to discuss your concerns in detail.
4.0分
情侣出游
原文
翻译提供方:Google
需要改进和新的床上用品
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酒店回复: Hello Joel, Apreciamos sus comentarios y lamentamos que no haya encontrado su estancia satisfactoria en cuanto a la calidad de la ropa de cama. Tomaremos en consideración sus sugerencias para futuras mejoras. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!
5.0分
商务出差
原文
翻译提供方:Google
没有意见。
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酒店回复: Hello Jaime,We appreciate your feedback and would like to learn more about your stay for future improvements. Feel free to reach out to our management team with any additional details you would like to share. Thank you for choosing us, and we hope to welcome you back in the future.
1.0分
其他
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Sucks
Noisy fridge, ticks. Mold in shower and near sink. Floors not swept. Bed frame squeaks loudly. Broken nightstand drawer. Had to adjust tv was tilted upward. No breakfast.
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酒店回复: Hello Ben,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments as they help us identify areas for improvement. Our housekeeping team strives to maintain high cleanliness standards, and we will review your observations. We hope you had a chance to enjoy other aspects of your visit, and we welcome any further insights you may have to enhance future experiences for our guests.
2.0分
其他
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First of all, the staff itself was phenomenal. It appears to me that management/owners do as little as possible. It wasn’t the cheapest hotel in the area either, so I thought it would be okay based on the photos. It’s not their fault the property is clearly poorly maintained with not all the guests understanding proper code of conduct. The linens had cigarette burn holes in them and it’s supposed to be non-smoking. The door had a gap that you could see cars and people going by, with no noise cancellation. There was one night where a tenant was fighting with their spouse and were extremely loud; then the man came knocking on my door to use my bathroom like I’m supposed to let someone who is irate into my room to use the facilities. The room was “clean” as in swept and mopped, but there was what appeared to be mold in the bathroom with the tub stained and extremely dirty. I was finding hair that was not mine on the linens - the towels appeared clean but there was a weird odor in the air. My computer chair was falling apart and shedding the outer layer all over at first touch. Just - overall? Spend some more and go somewhere else.
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酒店回复: Hello Carol,Thank you for taking the time to share your thoughts. We appreciate your positive feedback about our staff, but we regret that your experience did not meet your expectations. Your comments regarding maintenance and cleanliness issues have been noted and will be relayed to the appropriate team for further review. We value guest feedback as it helps us to improve our services and facilities. Thank you once again for your insights.
3.0分
其他
If your looking at no frills place to sleep it's good. Def has a motel vibe. Amenities are bare minimum.
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酒店回复: Hello Seth, Thank you for sharing your feedback. We appreciate your perspective and understand that our hotel may not meet everyone's expectations for amenities. Our focus is on providing value for those looking for a straightforward place to stay. We hope you consider us again for future trips, as we are continually assessing ways to enhance our guest experience.
1.0分
其他
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Never will book there again
I booked a room for me & my family upon arrival my room was filthy the wall’s & microwave were never cleaned there was dead flies on the bed & bug on floor. I got in sooooo late it was 3am we were exhausted. I had to clean & wipe down things for my children to be in there when complained to the front desk they tried to cover up by saying it’s been empty for a week or so as if it was just dusty smh then wouldn’t give me credit back or half for the inconvenience my family went threw. Didn’t have any remorse.
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酒店回复: Dear Guest,Thank you for your feedback regarding your recent stay. We understand how challenging it can be to arrive at a hotel late and encounter cleanliness issues. While we strive to maintain high standards for all our rooms, we appreciate your insights and will ensure that your comments are shared with the appropriate management team for review. Guest feedback is invaluable as it helps us improve our services and overall guest experience. Thank you for bringing this to our attention.
1.0分
家庭亲子
Worst place I’ve ever stayed. Roaches in the walls. All in the shower. Bathroom leaked. I went to a local gym to shower it was so bad
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酒店回复: Hello Leeann, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
房间很一般。停车位很紧张。主干道上没有指示牌,所以需要用GPS才能找到地方。
公平的
它的住宿条件良好,价格也合理。
太可怕了,别去。
糟糕坏
酒店的服务条件很差,床上有脏头发,浴室很脏,文件被扔掉,这个地方真的很恶心。
需要改进和新的床上用品
没有意见。
Sucks
Noisy fridge, ticks. Mold in shower and near sink. Floors not swept. Bed frame squeaks loudly. Broken nightstand drawer. Had to adjust tv was tilted upward. No breakfast.
First of all, the staff itself was phenomenal. It appears to me that management/owners do as little as possible. It wasn’t the cheapest hotel in the area either, so I thought it would be okay based on the photos. It’s not their fault the property is clearly poorly maintained with not all the guests understanding proper code of conduct. The linens had cigarette burn holes in them and it’s supposed to be non-smoking. The door had a gap that you could see cars and people going by, with no noise cancellation. There was one night where a tenant was fighting with their spouse and were extremely loud; then the man came knocking on my door to use my bathroom like I’m supposed to let someone who is irate into my room to use the facilities. The room was “clean” as in swept and mopped, but there was what appeared to be mold in the bathroom with the tub stained and extremely dirty. I was finding hair that was not mine on the linens - the towels appeared clean but there was a weird odor in the air. My computer chair was falling apart and shedding the outer layer all over at first touch. Just - overall? Spend some more and go somewhere else.
If your looking at no frills place to sleep it's good. Def has a motel vibe. Amenities are bare minimum.
Never will book there again
I booked a room for me & my family upon arrival my room was filthy the wall’s & microwave were never cleaned there was dead flies on the bed & bug on floor. I got in sooooo late it was 3am we were exhausted. I had to clean & wipe down things for my children to be in there when complained to the front desk they tried to cover up by saying it’s been empty for a week or so as if it was just dusty smh then wouldn’t give me credit back or half for the inconvenience my family went threw. Didn’t have any remorse.
Worst place I’ve ever stayed. Roaches in the walls. All in the shower. Bathroom leaked. I went to a local gym to shower it was so bad