Great spot with amazing views. Loved the gym, coffee shop and restaurant. My room felt old but was nice and clean and had an amazing view.
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酒店回复: Dear Jill,Thank you so much for your kind words and for choosing to stay with us here at Claremont Resort & Club. Please know, we're thrilled to hear how you enjoyed the stunning views, our fitness center, coffee shop, and restaurant—those are some of our favorite features too.We appreciate your feedback about the room. While we're glad it was clean and comfortable, we understand your impression and are actively working on updates to enhance the overall guest experience, including room aesthetics.We’d love to welcome you back soon for an even more relaxing and refreshed stay.Warmest regards,Edward Roe, General Manager,Claremont Resort & Club.Iconic and Stately since 1915.
3.0分
朋友出游
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We were placed in a room right above the ballroom on the fourth floor, which had an event on Saturday night. We were not warned of the event or that there might me a noise issue. Despite advertising quiet hours after 10:00 pm, we heard loud music until midnight that kept us up. We weren’t able to sleep and got little sleep our first nights stay. It was quite disappointing that they would book us in a room that clearly is not insulated from events that are occurring in the ballroom. For one night of our stay, it was not worth the price. We also tried to make reservations through the concierge desk for Limewood and talked to a gentleman that took down our information. When we arrived at limewood, they did not have our reservation.
We received massages at the spa the next day and we had amazing encounters for the spa. We both enjoyed our massages and the experience overall.
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酒店回复: Dear Chantalle,Thank you for sharing your feedback and observations while you were recently staying with us here at Claremont Resort & Spa, as we truly appreciate you taking the time to let us know about your experience. However, more importantly, please accept my, and the entire Resort teams, sincerest apologies for the noise disturbance during your stay and the inconvenience with your Limewood reservation. We understand how important a restful night, and seamless dining experience are, and we’re very sorry we fell short in these areas. Your comments are invaluable and will help us improve communication about events and reservation processes moving forward.On a positive note, we’re delighted to learn how you enjoyed your spa experience and massages—that’s exactly the level of care we strive to provide throughout the property.Please know, we would love the opportunity to welcome you back again very soon, while ensuring your next visit is nothing short of exceptional. Warmest regards, and apologies once more,Edward Roe,General Manager,Claremont Resort & Club.Iconic & Stately since 1915.
5.0分
家庭亲子
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Claremont staff were all gracious, warm, engaging, helpful. Interactions did not feel like "corporate cordiality", instead were spontaneous and natural.
When we checked in, a birthday card and gourmet cookies and sparkling water awaited us in our room. The room was spacious and well appointed with a fabulous distant view of the bay, SF and Bay Bridge.
The spa and club were conveniently located with many fitness options. We swam laps every morning before breakfast.
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酒店回复: Dear Lydia,Thank you so much for sharing this wonderful review about your recent experiences while staying with us here at Claremont Resort & Club! Please know, we’re thrilled to hear how your stay was filled with gracious and genuine interactions as our entire Resort team takes great pride in creating experiences that feel personal and heartfelt rather than “corporate.”It’s fantastic to know how the birthday surprise, your spacious room with its stunning bay view, and the convenience of our spa and fitness amenities all contributed to a memorable visit. Swimming laps each morning sounds like the perfect way to start the day!We’re honored you chose our Iconic and Stately Resort, and we look forward to welcoming you back for another exceptional stay.Warmest regards,Edward Roe,General Manager,Claremont Resort & Club.Iconic and Stately since 1915.
4.0分
其他
The staff is incredibly friendly and helpful. The hotel itself feels a little dated but we really enjoyed our stay and would happily come back.
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酒店回复: Dear Kaitlan,Thank you for sharing your recent experiences and observations following your stay with us here in Berkeley as we’re delighted to read how our team’s friendliness and helpfulness stood out during your visit — providing warm, attentive service is at the heart of what we do.We also appreciate your candid observation about the hotel’s character. The Claremont Resort & Club is proud to be an iconic and stately landmark with over 110 years of hospitality history, and as a member of Historic Hotels of America, we embrace the timeless elegance that makes our property unique. At the same time, we continually invest in enhancements to ensure modern comfort while preserving the charm that defines our heritage, with us just finishing a multi-phase 2-year $15 Million exterior restoration of the property Please know, it’s wonderful to know you enjoyed your stay and how you would happily return. We look forward to welcoming you back for another memorable experience at our historic East Bay retreat.Warm regards,Edward Roe,General Manager,Claremont Resort & Club.
商务出行预定，入住快捷，环境较好，适合差旅和家庭出行，卫生很好，工作人员很友好，服务非常到位，强烈推荐。
离加州大学伯克利分校最近也最好的酒店。
如果您想在东湾找一个靠近伯克利或奥克兰的酒店，这是最好的选择。
环境好 服务好
设施齐全的高档酒店。酒吧和餐厅都很不错。
在这里住了三天两夜，感觉很不错。房间宽敞，淋浴很棒，WiFi信号很好，景色也很美。
我只给一星，因为退房时我才被告知，使用泳池和健身房需要额外支付每天57美元。仅仅是使用权而已。在泳池边坐坐就要额外收费57美元，这还不包括房费。预订时以及进入泳池/健身房时，都没有人告知过这一点。
请注意。
Great spot with amazing views. Loved the gym, coffee shop and restaurant. My room felt old but was nice and clean and had an amazing view.
We were placed in a room right above the ballroom on the fourth floor, which had an event on Saturday night. We were not warned of the event or that there might me a noise issue. Despite advertising quiet hours after 10:00 pm, we heard loud music until midnight that kept us up. We weren’t able to sleep and got little sleep our first nights stay. It was quite disappointing that they would book us in a room that clearly is not insulated from events that are occurring in the ballroom. For one night of our stay, it was not worth the price. We also tried to make reservations through the concierge desk for Limewood and talked to a gentleman that took down our information. When we arrived at limewood, they did not have our reservation.
We received massages at the spa the next day and we had amazing encounters for the spa. We both enjoyed our massages and the experience overall.
Claremont staff were all gracious, warm, engaging, helpful. Interactions did not feel like "corporate cordiality", instead were spontaneous and natural.
When we checked in, a birthday card and gourmet cookies and sparkling water awaited us in our room. The room was spacious and well appointed with a fabulous distant view of the bay, SF and Bay Bridge.
The spa and club were conveniently located with many fitness options. We swam laps every morning before breakfast.
The staff is incredibly friendly and helpful. The hotel itself feels a little dated but we really enjoyed our stay and would happily come back.