酒店回复: Dear Guest,Glad to hear that you found your stay good and clean. Your satisfaction is important to us, and we're pleased to have met your expectations. If there's anything specific we can do to improve and earn that extra star next time, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.
1.0分
其他
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I stayed there one night, no problems. But a day after I checked out, they charged my credit card a separate $5 "service fee". Have no idea what that is, except some greedy manager/owner thinking he can steal a small amount from every credit card that is too small to be noticed?
Do not stay at this hotel. Find an honest one.
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酒店回复: Dear Guest,Thank you for your feedback. Please note that the $5.00 service fee is a standard charge clearly stated on all OTA platforms and is collected by the hotel at check-out. We understand your concern and will share your comments with the team for review. Your feedback helps us ensure transparency and improve guest communication. Hope to serve you better next time.
5.0分
商务出差
Wonderful place to stay. Very clean. Friendly staff
Breakfast menu is excellent. Will definitely stay here again if I am in the area
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酒店回复: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you enjoyed our clean accommodations, friendly staff, and excellent breakfast. Your kind words mean a lot to our team. We look forward to welcoming you back on your next visit to the area.
4.0分
朋友出游
All the thing were ok, but 2 days called us for tell us that we were making a lot noise, but we considered that we didn’t be noisy, Í think you were wrong
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酒店回复: Dear Guest,Glad to hear that overall your stay was okay, and we appreciate you bringing this concern to our attention. We apologise if the noise notifications caused any inconvenience — our team’s goal is always to ensure a comfortable stay for all guests.We value your perspective and will review this internally to improve future experiences.
2.0分
商务出差
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Room was clean….too clean. The smell of cleaning solution was overwhelming the first night.
Basic tv remote, no streaming services.
Didn’t eat the breakfast, but it looked like standard 2 star hotel garbage. Fills an empty spot, makes a turd.
Coffee was great and the staff was friendly.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear the room was clean, the coffee was great, and you found the staff friendly. We apologise for the overwhelming cleaning solution smell and the limited breakfast options. Your input is valuable, and we’ll share your comments with the team to improve future stays. We hope to provide a better experience next time!
5.0分
其他
Staff was so friendly, indoor was perfect for our toddler. Rooms were clean and easy to get from all entrances. Very happy and will stay again
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酒店回复: Dear Guest,Thank you for your wonderful review! We're delighted to hear that our friendly staff and the indoor amenities were perfect for your toddler. It's great to know you found the rooms clean and easily accessible. We look forward to welcoming you back for another enjoyable stay!
5.0分
其他
Room was spotless. The bed was incredibly comfortable. Check in was quick and easy. All around good experience
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spotless room, comfortable bed, and quick check-in. We're so glad to know you had an all-around great experience, and we look forward to welcoming you back soon!
2.0分
情侣出游
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Charged 5.00 for something. Never told why, just showed up on my statement. For newly renovated rooms, they were pretty dank. Super strong smell of cleaning products- had to step outside to avoid a headache.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologise for the unexpected charge on your statement and for not providing clarity about it. We will investigate this matter to ensure better communication moving forward. We also regret that the strong smell of cleaning products affected your comfort, and we will share this with the team to avoid similar issues in the future. Your feedback is valuable, and we hope to provide a better experience next time.
5.0分
情侣出游
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My husband and I were traveling from Oklahoma to Houston to visit our daughters. We knew we weren’t going to make it by midnight so we called and requested a later check-in time. The staff waited for us to arrive and checked us in a little after 1:00am. We were tired and very thankful that they were so accommodating.
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience! We’re thrilled to hear our staff could accommodate your late check-in and make your arrival smooth and stress-free. Your kind words mean a lot, and we look forward to welcoming you back on your next visit!
5.0分
其他
Weekend getaway, great hotel, very friendly staff and very clean and comfortable rooms. Highly recommend this hotel. When in the area I will stay again.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're so happy to hear you had a great weekend getaway and enjoyed the cleanliness, comfort, and friendly service. We truly appreciate your recommendation and look forward to welcoming you back during your next visit to the area!
洁净室
I stayed there one night, no problems. But a day after I checked out, they charged my credit card a separate $5 "service fee". Have no idea what that is, except some greedy manager/owner thinking he can steal a small amount from every credit card that is too small to be noticed?
Do not stay at this hotel. Find an honest one.
Wonderful place to stay. Very clean. Friendly staff
Breakfast menu is excellent. Will definitely stay here again if I am in the area
All the thing were ok, but 2 days called us for tell us that we were making a lot noise, but we considered that we didn’t be noisy, Í think you were wrong
Room was clean….too clean. The smell of cleaning solution was overwhelming the first night.
Basic tv remote, no streaming services.
Didn’t eat the breakfast, but it looked like standard 2 star hotel garbage. Fills an empty spot, makes a turd.
Coffee was great and the staff was friendly.
Staff was so friendly, indoor was perfect for our toddler. Rooms were clean and easy to get from all entrances. Very happy and will stay again
Room was spotless. The bed was incredibly comfortable. Check in was quick and easy. All around good experience
Charged 5.00 for something. Never told why, just showed up on my statement. For newly renovated rooms, they were pretty dank. Super strong smell of cleaning products- had to step outside to avoid a headache.
My husband and I were traveling from Oklahoma to Houston to visit our daughters. We knew we weren’t going to make it by midnight so we called and requested a later check-in time. The staff waited for us to arrive and checked us in a little after 1:00am. We were tired and very thankful that they were so accommodating.
Weekend getaway, great hotel, very friendly staff and very clean and comfortable rooms. Highly recommend this hotel. When in the area I will stay again.