酒店回复: Dear Guest,Glad to hear that you found your stay good and clean. Your satisfaction is important to us, and we're pleased to have met your expectations. If there's anything specific we can do to improve and earn that extra star next time, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.
5.0分
商务出差
Well Pleased
Easy pre-check in & Staff was very friendly and treated me as a guest and not a number or inconvenience.
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酒店回复: Dear Guest,Thank you for your kind words! We’re thrilled to hear that your pre-check-in was easy and that our staff made you feel welcomed and valued. We look forward to hosting you again and providing another great experience!
4.0分
其他
The room was nice, however, it lacked lighting! We were very disappointed about the quality and lack of lighting in the room!
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear you liked the room, but we apologise for the lack of lighting. We understand how important it is for comfort and will share your concern with the team to improve the lighting in our rooms. We hope to have the opportunity to make your next stay more enjoyable.
5.0分
家庭亲子
Thought the room was huge very much enjoyed that bed comfortable breakfast was great price very reasonable
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the spacious room, comfortable bed, and delicious breakfast. We're also pleased that you found the price reasonable. We look forward to hosting you again on your next visit!
2.0分
其他
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The beds were horrible! Felt like I was laying on a big flat rock. And the hallway floors were soft like you might fall through them. I spoke to the front desk guy when I checked out about the beds and all he said- oh, they’re new.
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酒店回复: Dear Guest,We sincerely apologise for the discomfort you experienced during your stay. Your concerns regarding the beds and hallway floors are taken very seriously, and we will review them with our team to ensure improvements are made. We appreciate your feedback, as it helps us maintain high standards for our guests. We hope to have another opportunity to provide you with a much better experience in the future.
4.0分
其他
Friendly and helpful staff. Room was clear. Quiet area around the hotel. Easy on and off interstate.
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re glad you found our staff friendly and helpful, and that you enjoyed a clean room in a quiet location with convenient access to the interstate. Your comments are greatly appreciated, and we look forward to welcoming you back soon.
5.0分
其他
no streaming apps on tv but other than that it was clean and staff very friendly and accommodating
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear you found the property clean and our staff friendly and accommodating. We appreciate your note about the TV and will take it into consideration for future improvements. Hope to serve you better next time.
5.0分
其他
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Awesome
Everything appeared to be clean to me.
The bed and pillows were very comfortable.
Very localized to good places to eat.
Over all a very good experience with this location.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the clean accommodations, comfortable bed and pillows, and convenient location near great dining options. We’re so glad your stay was a positive experience and look forward to welcoming you back.
2.0分
其他
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Creepy Crawlers
Roaches crawling, one with egg sac, floor tile/planks separating with gaps full of gunk, dirt and food debris on floor (food left for roaches?), chairs were filthy, thermostat on the wall was not working and mounted on a 2x4 piece of wood. Other than that, it was not too bad. The pool has a rain spout that falls from ceiling, pretty neat but jets are sluggish like pumps are going out. The same goes for the hot tub, not jets shooting streams, but more like a vibration near the ports that vibrates your body in that one spot, difficult to explain but not normal jets/pressure. The hot tub water was maybe lukewarm at best. Overall, I guess the roaches and other types of bugs were the worst issue.
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. Your feedback is extremely valuable to us, and we will share your concerns with the team to address the cleanliness and maintenance issues immediately. We take the comfort and safety of our guests seriously and appreciate your patience as we work to improve. Thank you for bringing this to our attention.
5.0分
其他
It was great 5 minutes away from a lot of restaurants the kids enjoyed in love the pool it was beautiful the waterfall the beds are comfy
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear you enjoyed our convenient location, comfortable beds, and especially that the kids loved the pool and waterfall feature. Creating memorable experiences for families is always our goal. We look forward to welcoming you back for another enjoyable stay.
洁净室
Well Pleased
Easy pre-check in & Staff was very friendly and treated me as a guest and not a number or inconvenience.
The room was nice, however, it lacked lighting! We were very disappointed about the quality and lack of lighting in the room!
Thought the room was huge very much enjoyed that bed comfortable breakfast was great price very reasonable
The beds were horrible! Felt like I was laying on a big flat rock. And the hallway floors were soft like you might fall through them. I spoke to the front desk guy when I checked out about the beds and all he said- oh, they’re new.
Friendly and helpful staff. Room was clear. Quiet area around the hotel. Easy on and off interstate.
no streaming apps on tv but other than that it was clean and staff very friendly and accommodating
Awesome
Everything appeared to be clean to me.
The bed and pillows were very comfortable.
Very localized to good places to eat.
Over all a very good experience with this location.
Creepy Crawlers
Roaches crawling, one with egg sac, floor tile/planks separating with gaps full of gunk, dirt and food debris on floor (food left for roaches?), chairs were filthy, thermostat on the wall was not working and mounted on a 2x4 piece of wood. Other than that, it was not too bad. The pool has a rain spout that falls from ceiling, pretty neat but jets are sluggish like pumps are going out. The same goes for the hot tub, not jets shooting streams, but more like a vibration near the ports that vibrates your body in that one spot, difficult to explain but not normal jets/pressure. The hot tub water was maybe lukewarm at best. Overall, I guess the roaches and other types of bugs were the worst issue.
It was great 5 minutes away from a lot of restaurants the kids enjoyed in love the pool it was beautiful the waterfall the beds are comfy