酒店回复: Thank you so much for your wonderful feedback! We are delighted you enjoyed your stay and truly appreciate your kind words about our hotel. Hope to see you soon.
酒店回复: Thank you so much for your wonderful feedback! We are delighted you enjoyed your stay and truly appreciate your kind words about our front desk associate and hotel. Hope to see you soon.
酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed a quiet stay and that your room’s air conditioning worked well.We also appreciate your comments about the check-in process. On the day of your arrival, there were significant flight cancellations in the DFW area, which led to an unusually high volume of calls alongside walk-in check-ins. Our team works hard to assist both guests arriving in person and those calling for urgent support, and at times we have to balance both to ensure everyone receives assistance. That said, we understand how this may have impacted your check-in experience, and we truly value your perspective.Your comments will be shared with our team so we can continue improving how we manage these busy situations. We hope to welcome you again for an even smoother experience.
2.0分
商务出差
原文
翻译提供方：Google
一些设备，例如淋浴，坏了。
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酒店回复: Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We hope to provide a much better experience in future.
4.0分
其他
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The hotel was good, service was good. The only complaint I have was the people that stayed above me allowed their child to run around the room nonstop. I called the front desk twice and told them. They said they called the guests. But nothing stopped the noise. It got so loud at one point, I thought they were going to come through my ceiling.
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酒店回复: Thank you for sharing your experience. We’re truly sorry that the noise disturbance continued even after our team’s attempts to address it. That’s not the calm and comfortable atmosphere we want our guests to have, and we understand how disappointing that must have been. Your feedback is important, and our front desk team will use it to better handle similar situations going forward.We appreciate you taking the time to let us know and hope your next stay is much quieter and more relaxing.
4.0分
其他
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Rooms were clean and nice. Some light switches, towel hooks, etc. weren't exactly quality craftsmanship, but it was fine. I expected the surrounding area to be a little more walkable, restaurant options close by were on the fancy side. But very close and convenient to the airport.
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酒店回复: Thank you for your valuable time and feedback. Hope to welcome you with better experience soon.
4.0分
其他
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Elevator is slow and bumpy. Can easily hear upper floor noise at night. Orange juice at breakfast was watery. More variety at breakfast. Better fitness center please
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酒店回复: Thank you for sharing this feedback. We’re sorry to hear about the issues you experienced. Your comments are very helpful — we’ll review them with our team.We appreciate you taking the time to let us know and hope your next visit reflects a more comfortable and satisfying stay.
非常好的一个酒店，早餐周一到周五6点开始，坐7点的班车。15分钟到达拉斯机场，记得告诉司机去哪个航站楼。早上的达拉斯真的很美！
很不错的住宿地点。
无需为司机支付押金。
我为我们的一位司机预订了房间。
环境杠杠的
开心
酒店设施齐全。房间布局合理，安静，空调也很棒。欧陆式早餐很棒。步行即可到达很棒的餐厅/酒吧。街对面有麦当劳和加油站/便利店。泳池看起来不错，但我们没有去体验。提供免费机场班车。员工友好高效。如果再来附近，我们一定会住在这里。
高档风格，价格实惠
这家酒店完美无瑕，价格也公道。周围环境安静宜人。前台热情友好，专业热情。我的房间完全符合我的要求：装饰、灯光、生活必需品、干净整洁，以及宁静祥和的环境。
我们住得非常安静，空调效果也很好。办理入住时，前台的女士很友好，但她优先接听电话，而不是排队办理入住的客人。我建议先把电话留在那里，等到客人亲自办理入住手续后再处理。
一些设备，例如淋浴，坏了。
The hotel was good, service was good. The only complaint I have was the people that stayed above me allowed their child to run around the room nonstop. I called the front desk twice and told them. They said they called the guests. But nothing stopped the noise. It got so loud at one point, I thought they were going to come through my ceiling.
Rooms were clean and nice. Some light switches, towel hooks, etc. weren't exactly quality craftsmanship, but it was fine. I expected the surrounding area to be a little more walkable, restaurant options close by were on the fancy side. But very close and convenient to the airport.
Elevator is slow and bumpy. Can easily hear upper floor noise at night. Orange juice at breakfast was watery. More variety at breakfast. Better fitness center please