我在德克萨斯州舒格兰的Heritage Inn Suites酒店的住宿体验非常棒。房间干净整洁，设施齐全，完全满足了我的需求。而且，免费早餐也很美味。
点评来源 Trip.com
4.0分
其他
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The room itself was very clean. I just was not very happy with the long way to check in due to the attendant, not being available and no one else there at the front desk.
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酒店回复: Hello Celina,Thank you for your feedback regarding your recent stay. We're glad to hear you found your room clean. We strive to provide efficient service at check-in and appreciate your comments, which will help us assess how we can improve guest experience in the future. We hope you'll consider staying with us again so we can provide you with a more seamless check-in process next time.
5.0分
家庭亲子
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The staff was very friendly. The location was great. The room was very nice and very clean. The breakfast was delicious and it only cost me $114! That’s great value!
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酒店回复: Hello Matthew,Thank you for your review! We're thrilled to hear that you enjoyed the friendly service, great location, and clean room during your stay. It's wonderful that you found value in our breakfast offerings as well. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.
5.0分
情侣出游
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Clean & comfortable, well appointed, helpful staff, easy check in & out, and walking distance to a great TexMex restaurant. Our only complaint is that while we always appreciate an in-room mini frig, the one in our room had a high-pitched whine that was unbearable— we had to unplug the frig in order to be able to get to sleep.
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酒店回复: Hello Tana,Thank you for your feedback. We are glad to hear you enjoyed the clean accommodations, helpful staff, and convenient location. Your comments about the mini fridge have been noted, and we appreciate you bringing this to our attention. We strive to provide a comfortable experience for all guests, and your insights are valuable in helping us maintain our standards. We hope to welcome you back for another stay in the future!
房间总体挺舒服的，商务出差挺方便的
我们在这家酒店住了3晚。从通往客房的走廊开始，第一印象就有些复杂（地毯上有黏糊糊的污渍），因为有股难闻的气味。这种气味在房间里得到了证实（地毯有很重的灰尘味，空调吹出霉味）。床垫很软，而且会晃动，毛巾也不好闻。早餐一般（茶很难喝，没有热牛奶，松饼机也几乎不能用，总是卡住）。清洁度有待提高。
我对这家酒店非常失望……他们收了我115美元的损坏费……但实际上根本没有任何损坏。当我询问这些费用是什么的时候……他们说是因为床单上有污渍，而且可能洗不掉。请注意，我们住了两晚三天，期间根本没有客房服务。第二天晚上之后，我们向前台要了干净床单，自己换的……那些旧床单在被放进客房服务员的脏衣篮时，根本没有任何明显的污渍。但酒店坚持说他们有照片，并且会把照片发到我的邮箱，结果他们根本没发。我尝试对这笔费用提出异议，但没有人像他们承诺的那样联系我。
我们住得很愉快。房间很干净。早餐很棒。周边区域也很安全，没有那种乱七八糟的地方。
房间空调声音有点大。
总的来说，还是挺不错的！
去Smart Financial Center的绝佳地点！从IAH机场过来很方便，住得很舒服。强烈推荐给需要快速过夜住宿的人。
房间一般，位置一般，下午有happy hour不错
我在德克萨斯州舒格兰的Heritage Inn Suites酒店的住宿体验非常棒。房间干净整洁，设施齐全，完全满足了我的需求。而且，免费早餐也很美味。
The room itself was very clean. I just was not very happy with the long way to check in due to the attendant, not being available and no one else there at the front desk.
The staff was very friendly. The location was great. The room was very nice and very clean. The breakfast was delicious and it only cost me $114! That’s great value!
Clean & comfortable, well appointed, helpful staff, easy check in & out, and walking distance to a great TexMex restaurant. Our only complaint is that while we always appreciate an in-room mini frig, the one in our room had a high-pitched whine that was unbearable— we had to unplug the frig in order to be able to get to sleep.