酒店回复: Dear Laura, On behalf of our team at Extended Stay America, thank you for your generous rating. We strive to deliver comfortable accommodations combined with great amenities and memorable service to every guest; we appreciate you noticing our efforts. We also appreciate your kind words regarding our location. We will discuss your observations regarding the ice machine with our team, and we are grateful for the feedback that helps us better serve our guests. We enjoyed hosting your visit, and we look forward to seeing you soon. Sincerely,Hotel Management
酒店回复: Dear Manon,We’re glad that our hotel’s location was convenient for exploring the city, but we sincerely apologize for the cleanliness issues you encountered upon arrival. A tidy and welcoming environment is essential, and we regret that your room did not meet those standards. We will address this with our housekeeping to ensure our property meets the high standards our guests deserve. We will also work on enhancing our service to provide a better experience for our guests in the future. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
酒店回复: Dear Toke, Thank you for sharing your experience with us. We’re delighted to hear that you found our rooms spacious and enjoyed our convenient location. We strive to provide comfort and accessibility for all our guests, and your feedback reassures us that we’re on the right track. Extended Stay America looks forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
3.0分
情侣出游
原文
翻译提供方:Google
根据评论,我们对这家酒店的期望相当低。
然而,我们很幸运,得到了一间相当干净的房间。
展开
酒店回复: Dear Guest, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a good stay and appreciated your clean room. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely,Hotel Management
房间里什么都没有,空调噪音很大,晚上无法入睡,没有拖鞋,没有饮用水,没有电话,楼上走路的时候会有很大的震动。就这样可怕的房间一晚250美元,真是****。
地理位置优越,员工服务也很棒。床很舒服,厨房也很干净。但缺点是,房间和走廊里弥漫着一股难闻的烟味。浴室清洁不到位(有些地方已经发霉,感觉很久没擦过了)。房间里没有餐具和盘子,需要特别要求才能拿到。咖啡机也是一样。总的来说,我最不满意的就是烟味和整体的脏乱环境。地理位置确实很棒,员工也非常友善和乐于助人。
还不错
房间有点老旧,不算特别现代化。但省钱又能方便地到市中心,是个不错的选择。
房间有点霉味,但工作人员很友善,而且房间本身很干净。
如果你只想睡觉,那这里很合适。
之前提出的要求没有得到工作人员的妥善处理。房卡无法打开酒店和房间。我两次前往前台要求重新激活并更换房卡。三楼漏水,走廊正在施工,看起来很脏。房间没什么特别的。酒店也没什么特别之处,我只住了一晚。
绝佳的房源和地理位置。员工服务也超级棒!
房间非常干净,员工服务一流。强烈推荐。下次还会入住。
位置和价格都很棒。房间干净,床很舒服。虽然有厨房,但你必须要厨房用品,甚至杯子,我其实很喜欢这一点,所以我知道他们给我的所有餐具都是干净和消毒过的。但如果有一些洗洁精就更好了。停车场有保安,这很好,让人感觉很安全。最大的缺点是他们没有制冰机。你必须在冰箱里制冰,但冰箱还没准备好。所以带上冰块。
如果不关心卫生的话很实用
奥斯汀2日游
酒店地理位置优越,步行即可欣赏这座城市。
不过打扫方面还是要下点功夫,我们到的时候房间不干净,地板上有污渍,头发,头发……最糟糕的是房间里的味道!有人会说一分钱一分货,但这并不能成为面试代理缺乏专业精神的借口。
酒店位置很好,工作人员很热情,性价比不错。酒店有停车场,这是一个优点。
我唯一不给 5 星的是两件事:1. 里面的建筑需要改造,你可以听到其他房间发出的很多噪音;2. 早餐时间很短。
价格实惠,位置优越。
绝对不错的酒店,房间宽敞,位置也非常好。
根据评论,我们对这家酒店的期望相当低。
然而,我们很幸运,得到了一间相当干净的房间。