酒店回复: Dear Guest, We appreciate your review of Clarion Inn Asheville Airport. We are glad that you loved staying here and that your room was perfect. Our housekeepers are some of the best around, and they genuinely care about their work. We look forward to sharing your feedback with them. Thank you for being our guest, and we look forward to hosting you again on your next visit to Fletcher.Respectfully,Trish IngramGeneral Manager
3.0分
家庭亲子
原文
翻译提供方：Google
暂无评论
展开
酒店回复: Dear Guest, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit. Respectfully,Trish IngramGeneral Manager
4.0分
家庭亲子
展开
The only thing we would say needs attention is the mattress on the pullout. It has lots of old stains on it, but otherwise everything was very nice! Overall- it was a good experience!
展开
酒店回复: Dear Guest, We are glad you had an overall pleasant time with us and that you enjoyed your stay. However, we are sorry for any housekeeping oversights in your room. This will be addressed appropriately to ensure everything is immaculate and welcoming going forward. Thank you for the nice rating of Clarion Inn Asheville Airport, and we look forward to your return.Respectfully,Trish IngramGeneral Manager
4.0分
其他
Room was clean. Only thing I didn't like was that there was someone else's used bar of soap in the shower
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We are glad to hear you liked your well-kept accommodations and that you had a satisfactory visit. However, we are truly sorry about what you found in the shower. We will share this with our housekeeping team so we can make sure it’s fully addressed. We look forward to seeing you again whenever your travels bring you back this way.Respectfully,Trish IngramGeneral Manager
2.0分
商务出差
展开
Housekeeping ignored my room and only made up my bed 1 day out of 5. Front desk staff were unavailable when I checked out early and never even answered the bell. Housekeeper actually removed dirty towels one day without replacing them and left bed unmade.
展开
酒店回复: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We also appreciate your feedback regarding our front desk as it helps us improve our services. On your next visit to Fletcher, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Respectfully,Trish IngramGeneral Manager
4.0分
家庭亲子
展开
The first room my son was in was next to a very disturbing and loud party next door. Thankfully when he asked to be moved, he was given a new room. Much appreciated.
展开
酒店回复: Dear Guest, We are glad you had a pleasant stay, but we apologize that your son experienced some noise issues in his room. Thank you for pointing out that our team was responsive and corrected this for him right away. We will continue to work hard to deliver outstanding guest service. Thank you again for the positive rating of Clarion Inn Asheville Airport, and we look forward to welcoming both of you back again!Respectfully,Trish IngramGeneral Manager
3.0分
家庭亲子
展开
Wifi doesn’t work. Barely clean and rather run down. Very past its prime and being held together with a smaller budget than what is needed to keep it in a standard condition.
展开
酒店回复: Dear Guest, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We are also sorry for the internet issues you experienced. We are happy to report our system is now working as it should. We hope you will revisit as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.Respectfully,Trish IngramGeneral Manager
很棒的住宿体验，他们真的竭尽全力让我们住得舒适，照顾周到。服务再好不过了！
干净整洁，位置优越。卡车司机和工人经常熬夜，有点吵。进出州际公路和25号公路购物区都很方便。我会再次入住。早餐很棒！
员工友善。房间宽敞舒适。距离机场很近，并提供便捷的机场班车服务。
房间非常干净
暂无评论
The only thing we would say needs attention is the mattress on the pullout. It has lots of old stains on it, but otherwise everything was very nice! Overall- it was a good experience!
Room was clean. Only thing I didn't like was that there was someone else's used bar of soap in the shower
Housekeeping ignored my room and only made up my bed 1 day out of 5. Front desk staff were unavailable when I checked out early and never even answered the bell. Housekeeper actually removed dirty towels one day without replacing them and left bed unmade.
The first room my son was in was next to a very disturbing and loud party next door. Thankfully when he asked to be moved, he was given a new room. Much appreciated.
Wifi doesn’t work. Barely clean and rather run down. Very past its prime and being held together with a smaller budget than what is needed to keep it in a standard condition.