酒店回复: Hi Fuchao,We are sad to see this rating. We never want our guests to go back like this without hosting them. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

酒店回复: Dear Guest,Thank you for your feedback and for highlighting both the positive aspects of your stay and the issue you encountered. We’re glad most of your experience was enjoyable, but we sincerely apologize for the poor service you received from our staff member during breakfast. Your comments have been noted, and we will address this to ensure better attentiveness and a helpful attitude in the future.Sincerely,Hotel Manager

酒店回复: Dear Guest,Thank you for sharing your thoughts and for giving us the opportunity to host you. We’re glad you took the time to provide detailed feedback. At the same time, we’re very sorry to hear about the condition of the room, the discomfort with the bed, and the unpleasant interactions with staff. Your concerns are taken seriously, and we will immediately review these issues with our team to ensure improvements are made.Sincerely,Hotel Manager

酒店回复: Thank you for taking the time to share your feedback. We're glad to hear tat you found our staff freindly, but we're truly sorry that your room was not up to the standard you-and -we expect. The trash on the nightstand and hair on the floor are unacceptable oversights, and we apologize for the inconveience this caused. Please know we shared your comments with our housekeeping staff to ensure this doesan't happen again. We hope you'll give us another opportunity to provide you with the clean, comfprtable stay you deserve.