酒店回复: Dear Bo,Thanks for your feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
酒店回复: Dear Pedro,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager
酒店回复: Dear Ricardo,We’re sorry to hear that you felt uncomfortable with the surrounding area. Guest safety and peace of mind are important to us, and we regret that your experience did not meet expectations. Your comments will be taken into consideration as we continually work to improve the overall guest experience.Sincerely, Hotel Manager
1.0分
家庭亲子
原文
翻译提供方:Google
许多无家可归者居住,设施里蟑螂出没,淋浴无法使用,一些孩子整晚都在尖叫,不让他们睡觉。
5.0分
情侣出游
原文
翻译提供方:Google
非常漂亮、干净,但淋浴时没有热水
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酒店回复: Dear Guest,Thank you for your positive feedback! We're glad you found the hotel clean and comfortable. We sincerely apologise for the issue with the hot water in your shower, and our maintenance team will address it immediately to ensure this doesn’t affect future stays. We look forward to welcoming you back. Sincerely, Hotel Manager
房间脏得要命,简直恶心。浴缸简直没法看,太脏了,我肯定不会赤脚踩进去。到处都是死虫子和头发。
太差了,没有电梯,上面写着早餐但酒店前台说没有早餐。
更可怕的是,我们入住后,隔壁房间有狗,一直叫了一晚上,下面有视频,凌晨一点拍的视频。
我进门时发现床上有蟑螂。我要求换房间,但被拒绝了,最后只能睡在车里,没法用房间。
不错
不好
糟糕的体验
蟑螂成群,房间里明显有人长期居住,房间里堆满了杂物,非常凌乱。虽然没发生什么事,但我觉得很不安全。虽然价格便宜,但我绝对不会再有这样的经历。
不推荐
首先,帮助我的人不太友好。我带着婴儿一起去的,因为预订时说他们有免费婴儿床,但事实并非如此,因为当我询问时,他们告诉我他们没有。他们给了我一间与我预订的完全不同的房间,因为他们说没有其他房间了。房间里有一台很小的冰箱,没有微波炉,电视会自动关闭。我甚至不想探索这家酒店,因为它与预订照片完全不同。我甚至以为自己走错了地方,但实际上已经预订了。那里显然住着一些奇怪的人,这让客人感到不安全。我不推荐它并且我永远不会再回到那个地方。
这是一个非常复杂且不安全的地区...不建议与家人一起居住。
许多无家可归者居住,设施里蟑螂出没,淋浴无法使用,一些孩子整晚都在尖叫,不让他们睡觉。
非常漂亮、干净,但淋浴时没有热水