Staff was bad from the time in the door. Refused to answer questions. Just kept saying ID. Then refused to locate a cart we had to carry everything to the 4th. Then wouldn't give quarters for the one washer - dryer. Lied to me and said they had change machine at hotel next door. Didn't exist. No juice for breakfast. Place is a joke. Save ur money
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酒店回复: Hello Jeremiah,Thank you for sharing your experience. We sincerely apologize for the inconveniences you faced during your stay. Your feedback regarding staff interactions and amenities is valuable and will be taken into consideration for future improvements. We strive to provide quality service and appreciate your input. Thank you for bringing these matters to our attention.
5.0分
其他
Absolutely zero complaints the front desk attendant was amazing couldn't have asked for better if I could give it 10 Stars I would!
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酒店回复: Hello Monica,Thank you for your wonderful feedback! We're thrilled to hear that our front desk attendant made such a positive impact on your stay. Our team strives to provide exceptional service, and it's always rewarding to know we've succeeded. We hope to welcome you back for another fantastic experience in the future!
1.0分
其他
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Cheap but gross
Our room was gross I'm not one to complain and since it was a one night stay and I was on a Budget I don't even care to go into details but there was female hair all over the bathroom and the ceiling was falling apart in a huge pile on the window and AC unit the bed had nasty stains and the whole room was barley cleaned For being a non smoking hotel as soon as I walked in it reeked like **** and cigarettes. Overall nasty place. I would not bring your family there especially not kids. Enough said.
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酒店回复: Hello Chris,Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations and that you encountered cleanliness issues during your stay. Your comments regarding the condition of your room will be taken into consideration, as we continually strive to enhance our guest experience. We appreciate your insights and hope you will consider us for your future accommodations.
1.0分
其他
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Did not stay - went elsewhere
I checked in and did not feel comfortable staying there alone. Room and building have certainly seen better days. I actually left without staying and went to another hotel close by that was a lot better.
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酒店回复: Hello Rhonda,We're sorry to hear that your stay did not meet your expectations. We appreciate your feedback regarding the room and building conditions, as it helps us in our ongoing efforts to improve. Our goal is to provide a comfortable experience for all our guests, and your comments are valuable in that process. We hope you found a hotel that suited your needs better. Thank you for sharing your thoughts.
1.0分
其他
This hotel was dirty. I could hear everything my neighbor did. The bed was hard with a cigarette burned blanket.
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酒店回复: Hello Karen,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and comfort very seriously and will pass your comments to the housekeeping and maintenance teams for review. Your experience with noise and the bed quality is also important to us, and we appreciate you bringing this to our attention. We hope you will consider staying with us again in the future to experience our improvements.
这虽然是个老旧的建筑，但却提供了许多对非度假旅客来说非常重要的小细节。我真无法表达，当你在汽车旅馆入住时，冰箱和微波炉有多么重要，这一点你只有在住过没有这些设施的地方后才会真正体会到。此外，他们还提供咖啡机、冰桶、吹风机、洗发水、护发素、肥皂，以及欧陆式早餐。
房间很老旧……烟雾探测器至少有20年历史了……卫生间墙皮脱落起泡……墙壁和地毯之间的缝隙大约有一英寸宽，里面塞满了石头……床是某种泡沫床垫，非常硬，我只睡了两个小时……枕头是方形的，连普通尺寸的枕头都不是……我们住的是特大号床。早餐简直是个笑话，只有白面包、全麦面包和百吉饼，酸奶和谷物，果汁以及最难喝的咖啡……桌子黏糊糊的……走廊有点脏……管道的盖板缺失或从墙上掉了下来……这是我第一次住这家酒店，也是最后一次……我没拍照，虽然我通常都会拍，但等我们回到房间时已经太累了。
最差的入住体验
房间很干净，但有点奇怪的味道，不过不算太糟。员工很友好，性价比也很高。
我从来没见过这种事。他们好几年没用吸尘器清理过地毯了。地毯全是脏东西。我们本来打算在车里睡觉的。千万别去那里。
Staff was bad from the time in the door. Refused to answer questions. Just kept saying ID. Then refused to locate a cart we had to carry everything to the 4th. Then wouldn't give quarters for the one washer - dryer. Lied to me and said they had change machine at hotel next door. Didn't exist. No juice for breakfast. Place is a joke. Save ur money
Absolutely zero complaints the front desk attendant was amazing couldn't have asked for better if I could give it 10 Stars I would!
Cheap but gross
Our room was gross I'm not one to complain and since it was a one night stay and I was on a Budget I don't even care to go into details but there was female hair all over the bathroom and the ceiling was falling apart in a huge pile on the window and AC unit the bed had nasty stains and the whole room was barley cleaned For being a non smoking hotel as soon as I walked in it reeked like **** and cigarettes. Overall nasty place. I would not bring your family there especially not kids. Enough said.
Did not stay - went elsewhere
I checked in and did not feel comfortable staying there alone. Room and building have certainly seen better days. I actually left without staying and went to another hotel close by that was a lot better.
This hotel was dirty. I could hear everything my neighbor did. The bed was hard with a cigarette burned blanket.