酒店回复: Dear Brigitte, We sincerely apologize for the challenges you experienced during your stay. It is regrettable that you encountered issues with check-in, room amenities, and the overall experience, especially after a long journey. Your feedback regarding the lobby situation, bathroom issues, and lack of USB ports is valuable and will be reviewed with our team to prevent future occurrences. We are committed to enhancing our services and ensuring a more pleasant experience for our guests. We hope to provide a more comfortable stay in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
酒店回复: Dear Clayton, Thank you for taking the time to review your experience with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
酒店回复: Dear Isabel, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for the inconvenience caused by moving to another room. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Your concern has been shared with the appropriate individuals, and we are following up to determine where we went wrong and how we can avoid future inconveniences. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management
酒店回复: Dear Leslie, Thank you for your recent stay and the candid review. We apologize for the issues you had in your guest room, precisely the difficulty with keeping your room at a comfortable temperature and the noise disturbance caused by inconsiderate neighbors. Please be assured we will address these issues with the concerned individuals for improvement. For future visits, please feel free to reach out to our front desk if you need any assistance during your stay. We value your patronage and hope to welcome you back soon.Sincerely,Hotel Management
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这个地方根本没有维护。其中 2 盏灯不工作。他们说这将是一张大床。但这是一张完整的床。非常失望
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酒店回复: Dear Maryam, Thank you for your recent visit and review. We are disappointed about the issues that kept you from thoroughly enjoying your stay. We will discuss these issues appropriately as we are always focused on improving in these areas so our guests have an enjoyable experience when staying with us. We hope to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
转机时在这住一夜,床挺舒服。
环境优美整洁
非常满意,值得推荐。
对于价格来说,没什么可谈的,这不是一个你会考虑再次付费的地方,多付一点钱,感觉安全和干净,我们需要在航班起飞时停留几个小时,但即使如此,如果你是一个游客,对你来说不方便
航班取消后,我在网上预订了机票,然后出租车将我从机场送到酒店,费用为 30 美元。现在是凌晨 1 点,大堂关门了,出租车在半夜离开了我。找了半个小时毫无结果,一位遛狗的顾客帮了我,门卫终于打开了门,显然很不高兴。另外 2 个人到达并站在门口。我终于回自己的房间了。浴室没有冷水,空调吹遮光窗帘,我找不到USB插座给手机充电。糟糕的经历
我们推荐美国长住酒店,它提供便利和舒适。
内部空间宽敞、干净。
管理和配备了一般酒店所没有的设施,例如,配备了水槽、燃气灶和微波炉,因此您可以在酒店房间内购买食材并烹饪和食用,这是一个优点。提供洗衣设施,因此可以节省膳食费用。
什么东西可以洗、可以穿
我认为这对于长期客人来说是一个很大的优势。
洗衣房设有饮料自动售货机
因为安装了所以喝起来很方便。
免费提供早餐
因此,您可以通过免费使用 Wi-Fi 来开始新的一天。
可以,而且即使在使用110V的地区,手机充电线也必须使用220V的插头。
提取它并使用剩余的行。
110V插座旁边设有充电端口,方便您为手机充电。
很方便
距离华盛顿杜勒斯国际机场约6分钟车程,提供浴室使用的毛巾、床单等,使用方便。
干净整洁,冬天暖气也很好用。
温暖又舒适
优惠
该酒店适合单身人士过夜。我不建议延长住宿时间,尤其是与年长的家庭成员一起。我的房间有一台冰箱,但不能用。我妈妈有一个房间,有人把果汁洒在里面后,冰箱就没有清理过。浴室很干净但灯光昏暗。该物业尚可使用,但确实需要升级。
他们给我的第一个房间很脏,空调坏了,我什至发现里面有一只我相信是活生生的黄蜂。他们给我换的第二个房间有一个可以工作的空调,但仍然很脏。房间里很冷,床单也没有任何保暖作用;我必须使用加热器才能睡觉(顺便说一下,在仲夏)。睡觉之前我检查了床的每个角落,不是所有的灯都能用,没有卫生纸,浴缸很脏(幸运的是我不打算使用它)。永远不要住在那里,多花点钱去住更好的酒店;我吸取了教训。
当我走进房间时,房间温度为 85 度。无法让它降温以睡觉。隔壁的人非常吵闹,直到很晚。这是一个聚会场所。留在别处。
这个地方根本没有维护。其中 2 盏灯不工作。他们说这将是一张大床。但这是一张完整的床。非常失望