酒店回复: Dear Guest, thank you for your feedback. We are glad to hear you found the room clean but we apologize for the maintenance issue you notice your comments will help us PRIORITIZE improvement so we can offer a better experience on the next visit.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you so much for giving us a star review. Glad that you enjoy your stay here. We looking forward to seeing you again soon.
1.0分
情侣出游
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This Super8 is dirty, bad mattress, no coffee in room. Terrible breakfast. Bathtub was dirty, took long time to get low pressure hot water. Never staying at a Super8 again.
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酒店回复: Dear Joyce, thank you for taking the time to share your feedback. We are very sorry to hear about the issue you experienced during your stay cleanliness, comfort and guest satisfaction are very important to us and we regret that we fell short in this area. Your comments have been shared with our housekeeper and maintenance team to ensure your improvements are made. We appreciate your feedback and hope you will give us another chance in future to provide a better stay.
2.0分
商务出差
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The staff at front desk was extremely helpful! The room could’ve used vacuuming everywhere. TV remote didn’t work. Very noisy between traffic and other sounds at 4am. Overall.. a place to get some rest for the night.
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酒店回复: we are sorry that you had to face that issue while your stay will talk to our team to resolve the issue
2.0分
其他
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Not worth the price
First arrived sink was clog, which they did fix right away, housekeeper never came, we had to ask front desk for clean towels, toilet paper, trash bags, shampoo, soap. Light in bathroom kept turning off while in bathroom, told front desk, never got fix, at one point our key stop working couldn't get in front desk fix it. Staff was nice.
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酒店回复: Thank you for sharing your experience with us. We are very sorry to hear about inconvenience you ENCOUNTERED during your stay from the clock sink and bathroom light to housekeeping not servicing your room issue with your keys while we are glad our team was able to assess when problem were reported and that you found our staff friendly. We understand how frustrating this situation must have been your feedback has been shared with our Maintenance and Housekeeping team so we can improve our follow through and prevent this issue in the future we truly value our commence as they help us serve our guest better and we hope you will consider giving us another opportunity to provide you with a smoother and more comfortable sta.
这里前台的员工都非常友好和乐于助人，让我们的住宿体验非常愉快。房间也足够宽敞，所有设施都运行良好。
房间不是最干净的，但工作人员非常友好和乐于助人。
地理位置不错，就在爱达荷瀑布附近，也比较好找，门口停车方便。不过卫生条件比较差，入住时被套内还留有前面客人遗落的物品，可见卫生打扫的质量！
服务很好，我们想找一个靠近高速公路的酒店，方便我们度假。早餐很不错。办理入住手续又快又顺利，工作人员一直都很友好。会再次选择入住。
对于短暂的住宿来说，这是一家很棒的酒店。设施和空间都很棒。很喜欢这里的景色。
干净，但很多维护工作需要延期
好的
This Super8 is dirty, bad mattress, no coffee in room. Terrible breakfast. Bathtub was dirty, took long time to get low pressure hot water. Never staying at a Super8 again.
The staff at front desk was extremely helpful! The room could’ve used vacuuming everywhere. TV remote didn’t work. Very noisy between traffic and other sounds at 4am. Overall.. a place to get some rest for the night.
Not worth the price
First arrived sink was clog, which they did fix right away, housekeeper never came, we had to ask front desk for clean towels, toilet paper, trash bags, shampoo, soap. Light in bathroom kept turning off while in bathroom, told front desk, never got fix, at one point our key stop working couldn't get in front desk fix it. Staff was nice.