酒店回复: Dear Sherel,We're sorry to hear about your experience. Our team strives to provide comfortable stays for all guests, and we regret any inconvenience caused. Your feedback regarding the room conditions and your expectations will be reviewed internally to ensure improvements are made. Sincerely, Hotel Manager
酒店回复: Dear Trista,Thank you for your feedback. We're glad you found the room nice and appreciated the friendly staff. We apologize for the issue with the AC leaking and soaking the carpet. We'll address this promptly to ensure a better experience for our guests.Sincerely, Hotel Manager
酒店回复: Dear Miriam, Thank you for reviewing your experience during your recent visit. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do honor these requests; however, there are times when we do not have the room unoccupied and available. This inconvenience, in no way, excuses the way our associates handled your request. We have addressed this with the appropriate individuals, and we want to extend our sincere apologies. We hope you will give us another opportunity to show you the excellent hospitality you should have received during this visit; we wish you all the best with your travels.Sincerely,Hotel Management
5.0分
商务出差
原文
翻译提供方：Google
B
K
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酒店回复: Dear Guest, Thank you for your perfect 10 out of 10 rating, Susana! We’re delighted to hear you had a fantastic experience with us. We appreciate your feedback and look forward to welcoming you back for another wonderful stay! Sincerely, Hotel Manager
4.0分
朋友出游
原文
翻译提供方：Google
住几晚还是可以的
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear F,Thank you for your excellent rating and positive feedback on *******! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that stood out to you or any areas where we exceeded your expectations, we would love to hear about it. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
5.0分
其他
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First time to stay there. Pleasantly surprised how nice it was. Bed was super comfy. Used the full sized fridge but not the oven. Pet friendly as well. My 2 dogs enjoyed the huge field next to the parking lot.
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酒店回复: Dear Guest,Thank you for your lovely feedback! We're so glad your first stay with us was a pleasant surprise. It's great to hear you enjoyed the comfy bed, the full-sized fridge, and that your dogs loved the open field—we’re always happy to welcome furry guests too! We hope to see you all again soon!Sincerely, Hotel Manager
2.0分
商务出差
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Hotel is older needs to be updated. Since they have kitchens, roaches were very noticeable.
Bed not comfortable, could not figure out how to turn on the shower head, or if it even worked. Had to take a bath.
The room was clean, ac worked well. Full size fridge, was clean. Many restaurants and stores close by.
Staff were very polite. Seems that people live there, since the price per night is affordable.
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酒店回复: Dear Guest,Thank you for your detailed feedback. We’re glad to hear that our staff was polite, the room was clean, and the amenities like the AC and fridge met your expectations. However, we’re truly sorry about the issues you encountered with pests, the shower, and overall comfort. Your comments are being shared with our team so we can address these concerns and improve the guest experience. We appreciate you taking the time to let us know.Sincerely, Hotel Manager
这个价格能住到这样的酒店，性价比很高！
太糟糕了
我有两个孩子，根本不知道它只是在外面。我永远不会住在那里，也不会推荐任何人住在那里。房间里有小虫子。我有两个一岁的双胞胎，对他们来说条件不好我因为暴风雨离开了酒店，如果我能得到某种退款，我会很感激的。我非常失望。
酒店因我未入住而向我收取了 79 美元，这比一晚的费用要高得多，即使他们已被告知我会未入住。此外，酒店没有网络或电力，但当时 Beryl 社区紧急情况下的未入住费用正在发生，这也是我未入住的原因。
房间本身很不错。空调漏水，地毯湿透。工作人员很友好。
我预订了一间有两张床和一张沙发的房间，他们给的房间只有两张床，我让接待处的人知道，但他只回答说这是可用的，如果他想要的话或者不，他告诉我他们只会住一晚。就其本身而言，令我困扰的是他处理这种情况的态度。
B
K
住几晚还是可以的
好的
First time to stay there. Pleasantly surprised how nice it was. Bed was super comfy. Used the full sized fridge but not the oven. Pet friendly as well. My 2 dogs enjoyed the huge field next to the parking lot.
Hotel is older needs to be updated. Since they have kitchens, roaches were very noticeable.
Bed not comfortable, could not figure out how to turn on the shower head, or if it even worked. Had to take a bath.
The room was clean, ac worked well. Full size fridge, was clean. Many restaurants and stores close by.
Staff were very polite. Seems that people live there, since the price per night is affordable.