Beds very soft with tangling sheets. Need to put draft stopper under door. Very cold air enters room. Staff pleasant. Breakfast very nice.
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our staff pleasant and enjoyed the breakfast—we truly appreciate that.We’re sorry to learn about the issues you experienced with the softness of the bed, the tangling sheets, and the draft coming from the door. Your comfort is very important to us. We will have our housekeeping and maintenance teams look into the bedding and ensure draft stoppers are in place so future stays are more enjoyable.Thank you again for bringing these concerns to our attention. We hope to have the opportunity to welcome you back for a more comfortable stay.
3.0分
其他
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The staff was extremely friendly and the room was clean. However, the traffic noise was nearly unbearable. I understand that’s not the hotel‘s fault however, I would most likely not stay again.
1.0分
家庭亲子
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Room was neglected - from the sticky tv remote / and by the way the tv didn’t work - to the mold in the floor -
To discovering when want f ti take a shower that there was no shower head. So imagine that - water streaming out like from a garden hose. Easy fixes but nope - disgusting!!! We are asking the management to give us a full credit back - or you can credit us back !
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酒店回复: Thank you for bringing these issues to our attention. We sincerely apologize for the unacceptable condition of your room. The cleanliness concerns, the non-working TV, and especially the missing shower head are completely below our standards and should never have been overlooked.We understand your frustration and agree that these are issues that should have been addressed before your arrival. Please know that we are addressing this immediately with our housekeeping and maintenance teams to prevent this from happening again.Regarding your request for a credit, we encourage you to contact our management team directly so we can review your stay and work toward a resolution. Your comfort and satisfaction are extremely important to us, and we appreciate you giving us the chance to make this right.Thank you again for your feedback.
不错，地理位置好，离车站很近
员工都非常非常友好。但清洁度不太好，虫子也很多。
很干净卫生
非常喜欢 唯一缺点靠近路边有点车流声
我在这里住了 4 个晚上，探望我在密歇根州立大学上大学的儿子。即使有通行证，你也可以来见我。
由于价格合理，很多人似乎都会在那里住上几晚。两边都有超市，很方便。看完评论后，我还带了耳塞以防万一。夜间货运列车的噪音因白天而异，但我对此还算满意。锁有时很难锁，而且因为我一个人住，所以有点担心。酒店的早餐完全是自助的，每天自己做华夫饼很有趣。
酒店干净安静。唯一遗憾的是房间里的空调有点吵。
房间偏老旧 ，虽然有整新过，隔音效果不行
Beds very soft with tangling sheets. Need to put draft stopper under door. Very cold air enters room. Staff pleasant. Breakfast very nice.
The staff was extremely friendly and the room was clean. However, the traffic noise was nearly unbearable. I understand that’s not the hotel‘s fault however, I would most likely not stay again.
Room was neglected - from the sticky tv remote / and by the way the tv didn’t work - to the mold in the floor -
To discovering when want f ti take a shower that there was no shower head. So imagine that - water streaming out like from a garden hose. Easy fixes but nope - disgusting!!! We are asking the management to give us a full credit back - or you can credit us back !