酒店回复: Hello Lidia,We are thrilled to hear that you thoroughly enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Hello Ed Lans,We appreciate your feedback and are sorry to hear about the issues you encountered during your stay. Your comments have been noted and will be shared with the relevant departments for further review and improvement. Our team is committed to providing the best possible experience for all our guests.
1.0分
其他
Staff was rude, and the ROACHES!!! AS A COMMERCIAL driver i was out if hours and had to stay there. Not worth it at all!
展开
酒店回复: Dear Guest,We’re very sorry to hear about your experience. Your feedback is important, and we’ll address these issues immediately to ensure they don’t happen again.Sincerely, Hotel Manager
1.0分
其他
holes in the furniture and the shower, and water drips from the faucets. bugs and holes in the blanket
展开
酒店回复: Dear Guest,We’re very sorry to hear about your concerns. Our housekeeping and maintenance teams inspect rooms regularly, and this description doesn’t match our usual standards. We wish you had notified the front desk during your stay so we could have immediately addressed these issues or moved you to another room. Your feedback will be shared with our team to ensure everything remains in proper condition.Sincerely, Hotel Manager
2.0分
其他
Find a different place
No place to hang clothes for a wedding event. Carpet was stained, needed replacement.
展开
酒店回复: Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the lack of hanging space and the condition of the carpet. We are reviewing these issues to improve the comfort and experience for our guests.Sincerely, Hotel Manager
1.0分
其他
展开
Disgusting
The health department should shut down this facility. Sheets, pillow cases, towels and bedding were disgusting with holes, stains, and smells. The curtains were old and ripped and the safety latch on the door was missing. Horrible accommodations.
展开
酒店回复: Dear Guest,We’re very sorry for the unacceptable condition of your room. The issues you described with cleanliness, bedding, curtains, and safety are completely unacceptable. Your feedback has been shared with our housekeeping and management teams to address these concerns immediately. We sincerely apologize for the distress and discomfort this caused.Sincerely, Hotel Manager
1.0分
其他
展开
Whole floor smelled like cigarettes and ****, hot water didn’t work till i called front desk, manager was supposed to contact me and never did. Told front desk that floor and room smelled of illegal substances and he just said “yea” didn’t stay the night and went elsewhere
展开
酒店回复: Dear Guest,We’re very sorry for the experience you had. The odor, hot water issues, and lack of follow-up from management are completely unacceptable. Your feedback will be addressed with our team to prevent this from happening to future guests, and we sincerely apologize for the inconvenience and frustration you experienced.Sincerely, Hotel Manager
4.0分
情侣出游
展开
Nice location - great restaurants nearby - hassle free check in and out - hotel could use renovations, but for the price point that I paid, it served the purpose of the trip. Hallways had an interesting aroma to it, so I would encourage the owners to invest in some air quality control systems. Also, the side door on top of the hill, ppl keep propping the door open or if you swing the door too wide to open it will remain open.
展开
酒店回复: Dear Guest,Thank you for your detailed feedback! We’re glad you enjoyed our convenient location, nearby restaurants, and hassle-free check-in/out. We appreciate your notes regarding renovations, hallway aroma, and the side door issue, and will share them with our management team to address and improve the guest experience.Sincerely, Hotel Manager
2.0分
其他
展开
No elevator in a 3 story hotel. Few parking spaces. Only 2 handicap spaces by the office entrance. Guest entrance is on the opposite end of the building. Breakfast consist of instant coffee, toast and fruit loops or corn flakes. Muffins, yogurt and fruit cups if you get there early. They also require a $150 deposit that isn't mentioned when you book the stay. Plus there were roaches running across the bathroom floor when I got up in the morning. I will not be staying at this dive again. Also their address is listed as being in Dumfries, VA. when it's actually in Mount Clair.
展开
酒店回复: Dear Guest,Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered during your stay — especially regarding cleanliness, parking, and the lack of clear communication about the deposit. Your feedback is important, and we'll be addressing these concerns with our team to improve. We understand your frustration and regret that we did not meet your expectations.Sincerely, Hotel Manager
嗯，只是短暂的一段时间。
适合过夜的地方，价格合理，床、淋浴和无线网络都很舒服。早餐不错，服务也很周到。有一个洗衣房。缺点是附近的频率。有点危险...
很安静，房间超级干净
好的
Staff was rude, and the ROACHES!!! AS A COMMERCIAL driver i was out if hours and had to stay there. Not worth it at all!
holes in the furniture and the shower, and water drips from the faucets. bugs and holes in the blanket
Find a different place
No place to hang clothes for a wedding event. Carpet was stained, needed replacement.
Disgusting
The health department should shut down this facility. Sheets, pillow cases, towels and bedding were disgusting with holes, stains, and smells. The curtains were old and ripped and the safety latch on the door was missing. Horrible accommodations.
Whole floor smelled like cigarettes and ****, hot water didn’t work till i called front desk, manager was supposed to contact me and never did. Told front desk that floor and room smelled of illegal substances and he just said “yea” didn’t stay the night and went elsewhere
Nice location - great restaurants nearby - hassle free check in and out - hotel could use renovations, but for the price point that I paid, it served the purpose of the trip. Hallways had an interesting aroma to it, so I would encourage the owners to invest in some air quality control systems. Also, the side door on top of the hill, ppl keep propping the door open or if you swing the door too wide to open it will remain open.
No elevator in a 3 story hotel. Few parking spaces. Only 2 handicap spaces by the office entrance. Guest entrance is on the opposite end of the building. Breakfast consist of instant coffee, toast and fruit loops or corn flakes. Muffins, yogurt and fruit cups if you get there early. They also require a $150 deposit that isn't mentioned when you book the stay. Plus there were roaches running across the bathroom floor when I got up in the morning. I will not be staying at this dive again. Also their address is listed as being in Dumfries, VA. when it's actually in Mount Clair.