酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your positive review. We are delighted to know that you had a pleasant stay with us during your exhibition visit. It is wonderful to hear that our location, comfortable rooms, and enjoyable breakfast contributed to a convenient and satisfying experience for your business trip.Your kind words mean a lot to our team, and we truly appreciate your trust in choosing Grand Zuri BSD City. We look forward to welcoming you back on your next visit.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: 尊敬的宾客： 非常感谢您分享您的宝贵反馈。我们衷心感谢您对我们团队的热情周到和热情好客的赞赏，尤其感谢您特别提到了Jailani先生——我们一定会将您的赞美传达给他。 我们也很高兴得知您对房间的清洁度和早餐感到满意。我们非常重视您关于手持花洒的建议，并将在未来的改进中予以考虑。 我们很高兴您能入住我们酒店，并真诚期待您下次光临Grand Zuri BSD City。 此致， Tana Indrayana 总经理 Grand Zuri BSD City

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room and the breakfast quality. Please rest assured that your comments have been shared with our housekeeping and culinary teams for immediate improvement and closer supervision.We are, however, pleased to know that you found our service team friendly and courteous. Your kind words are truly appreciated and will be shared with them.We also take note of your comment about the surrounding transportation and will explore ways to better assist our guests in this regard.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and deliver a more satisfying stay in the future.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Mr. Sailuosi,Thank you very much for sharing your feedback and for giving us a positive review. We are delighted to know that you were generally satisfied with your stay and appreciated our convenient location near the business and industrial area.We also take note of your comment regarding our building condition, and please be assured that we are continuously working on maintenance and upgrades to enhance our guests’ comfort.We truly appreciate your recommendation and look forward to welcoming you back to Grand Zuri BSD City on your next visit.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Valued Guest,Thank you very much for sharing your positive review and for recommending Grand Zuri BSD City. We are delighted to hear that you enjoyed our bright lobby, spacious and comfortable rooms, convenient location, and delicious breakfast.It’s wonderful to know that our location and easy access to the airport made your stay even more pleasant. Your kind words truly motivate our team to continue delivering the best service to our guests.We look forward to welcoming you back again soon!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Valued Guest,Thank you for choosing Grand Zuri BSD City during your business trip and for taking the time to share your feedback.We are pleased to hear that you found our rooms clean, although we regret that certain aspects of your stay did not fully meet your expectations. Your comments regarding the hotel’s condition and breakfast selection are truly appreciated, and we will share them with our team for improvement.We also hope you will have the opportunity to enjoy our fitness center and swimming pool during your next visit, as many guests find them a pleasant addition to their stay.We sincerely appreciate your feedback and hope to welcome you back for a more satisfying experience in the future.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us at Grand Zuri BSD City.We are pleased to hear that you found our location convenient, being just a twenty-minute journey to the Indonesia Convention Exhibition (ICE) BSD, and that you had no trouble with taxi services.We take note of your comments regarding the dining options in the immediate vicinity. For your future visits, please know that our concierge team is always delighted to recommend and assist to the many culinary hubs within the BSD City area. We also hope you had a chance to enjoy the offerings from our hotel’s restaurant and 24-hour room service.Furthermore, we sincerely appreciate your feedback on our breakfast buffet. While we strive to offer an authentic taste of local Indonesian flavors, we understand completely that a broader international selection is essential for our global travelers. Your comments are invaluable, and I will personally review our breakfast menu with our culinary team to ensure a more balanced and varied offering for all our guests.We are glad you found the hotel environment to be pleasant, and we hope to have the opportunity to welcome you back again soon for an even more enjoyable experience.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Grand Zuri BSD City.We are thrilled to hear that you found our hotel room facilities relatively new and enjoyed the wide variety of options available at breakfast, including the made-to-order noodles. It's also fantastic to know that our front desk staff's ability to speak English and their warm service contributed positively to your experience. We pride ourselves on providing exceptional service, and your comments are a true testament to our team's dedication.We also appreciate your observation about the convenient KFC location right next door. We understand that other dining options might be a bit further away, and we're always looking into ways to enhance our guests' overall experience, including exploring more dining accessibility in the vicinity.We look forward to welcoming you back to Grand Zuri BSD City on your next visit!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear Mr. Gary Neville,Thank you for taking the time to share your wonderful feedback about your recent stay at Grand Zuri BSD City!We're delighted to hear that our convenient location near ICE, the mall, and supermarket enhanced your experience and made shopping easy for you. It's also fantastic to know that you enjoyed our breakfast offerings, especially the variety of noodles and our local Indonesian fried chicken. We strive to provide a diverse and delicious breakfast to start our guests' days right.Your kind words are truly appreciated and will be shared with our team, who work hard to ensure every guest has a comfortable and enjoyable stay.We look forward to welcoming you back to Grand Zuri BSD City on your next visit to the area!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City

酒店回复: Dear valued guest,Thank you for taking the time to share your feedback on your first stay at Grand Zuri BSD City. We are delighted to hear that you found our front desk staff very friendly and that the room was large and met your needs.We appreciate your feedback regarding the internet connectivity on the first floor and the convenience of arranging transportation. We will certainly look into this to see how we can improve the experience for our guests.We are glad you noticed our restaurant with its wide variety of Asian and European dishes and the all-day food service. Thank you for the suggestion regarding room reservation services with dinner; we will definitely consider this as we continuously investigate how to enhance our offerings.We hope to have the pleasure of welcoming you back to Grand Zuri BSD City in the future for an even more convenient and enjoyable stay.Sincerely,Tana IndrayanaGeneral ManagerGrand Zuri BSD City