酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your positive review. We are delighted to know that you had a pleasant stay with us during your exhibition visit. It is wonderful to hear that our location, comfortable rooms, and enjoyable breakfast contributed to a convenient and satisfying experience for your business trip.Your kind words mean a lot to our team, and we truly appreciate your trust in choosing Grand Zuri BSD City. We look forward to welcoming you back on your next visit.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: 尊敬的宾客:
非常感谢您分享您的宝贵反馈。我们衷心感谢您对我们团队的热情周到和热情好客的赞赏,尤其感谢您特别提到了Jailani先生——我们一定会将您的赞美传达给他。
我们也很高兴得知您对房间的清洁度和早餐感到满意。我们非常重视您关于手持花洒的建议,并将在未来的改进中予以考虑。
我们很高兴您能入住我们酒店,并真诚期待您下次光临Grand Zuri BSD City。
此致,
Tana Indrayana
总经理
Grand Zuri BSD City
点评来源 Trip.com
3.3分
新式高级双床房 (Non Smoking)
商务出差
卫生情况不太好,房间有小虫子,被子上也有!
酒店早餐不好吃,种类少~
服务员还不错,态度都很好。
附近交通不是很好!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room and the breakfast quality. Please rest assured that your comments have been shared with our housekeeping and culinary teams for immediate improvement and closer supervision.We are, however, pleased to know that you found our service team friendly and courteous. Your kind words are truly appreciated and will be shared with them.We also take note of your comment about the surrounding transportation and will explore ways to better assist our guests in this regard.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and deliver a more satisfying stay in the future.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear Mr. Sailuosi,Thank you very much for sharing your feedback and for giving us a positive review. We are delighted to know that you were generally satisfied with your stay and appreciated our convenient location near the business and industrial area.We also take note of your comment regarding our building condition, and please be assured that we are continuously working on maintenance and upgrades to enhance our guests’ comfort.We truly appreciate your recommendation and look forward to welcoming you back to Grand Zuri BSD City on your next visit.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear Valued Guest,Thank you very much for sharing your positive review and for recommending Grand Zuri BSD City. We are delighted to hear that you enjoyed our bright lobby, spacious and comfortable rooms, convenient location, and delicious breakfast.It’s wonderful to know that our location and easy access to the airport made your stay even more pleasant. Your kind words truly motivate our team to continue delivering the best service to our guests.We look forward to welcoming you back again soon!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear Valued Guest,Thank you for choosing Grand Zuri BSD City during your business trip and for taking the time to share your feedback.We are pleased to hear that you found our rooms clean, although we regret that certain aspects of your stay did not fully meet your expectations. Your comments regarding the hotel’s condition and breakfast selection are truly appreciated, and we will share them with our team for improvement.We also hope you will have the opportunity to enjoy our fitness center and swimming pool during your next visit, as many guests find them a pleasant addition to their stay.We sincerely appreciate your feedback and hope to welcome you back for a more satisfying experience in the future.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us at Grand Zuri BSD City.We are pleased to hear that you found our location convenient, being just a twenty-minute journey to the Indonesia Convention Exhibition (ICE) BSD, and that you had no trouble with taxi services.We take note of your comments regarding the dining options in the immediate vicinity. For your future visits, please know that our concierge team is always delighted to recommend and assist to the many culinary hubs within the BSD City area. We also hope you had a chance to enjoy the offerings from our hotel’s restaurant and 24-hour room service.Furthermore, we sincerely appreciate your feedback on our breakfast buffet. While we strive to offer an authentic taste of local Indonesian flavors, we understand completely that a broader international selection is essential for our global travelers. Your comments are invaluable, and I will personally review our breakfast menu with our culinary team to ensure a more balanced and varied offering for all our guests.We are glad you found the hotel environment to be pleasant, and we hope to have the opportunity to welcome you back again soon for an even more enjoyable experience.Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Grand Zuri BSD City.We are thrilled to hear that you found our hotel room facilities relatively new and enjoyed the wide variety of options available at breakfast, including the made-to-order noodles. It's also fantastic to know that our front desk staff's ability to speak English and their warm service contributed positively to your experience. We pride ourselves on providing exceptional service, and your comments are a true testament to our team's dedication.We also appreciate your observation about the convenient KFC location right next door. We understand that other dining options might be a bit further away, and we're always looking into ways to enhance our guests' overall experience, including exploring more dining accessibility in the vicinity.We look forward to welcoming you back to Grand Zuri BSD City on your next visit!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
5.0分
高级双人房 (Smoking)
商务出差
去ICE很方便,周围有个商场和超市,买东西都很方便。
早餐也比较丰盛,每天早晨换着吃不同的面,印尼当地的炸鸡很不错。
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酒店回复: Dear Mr. Gary Neville,Thank you for taking the time to share your wonderful feedback about your recent stay at Grand Zuri BSD City!We're delighted to hear that our convenient location near ICE, the mall, and supermarket enhanced your experience and made shopping easy for you. It's also fantastic to know that you enjoyed our breakfast offerings, especially the variety of noodles and our local Indonesian fried chicken. We strive to provide a diverse and delicious breakfast to start our guests' days right.Your kind words are truly appreciated and will be shared with our team, who work hard to ensure every guest has a comfortable and enjoyable stay.We look forward to welcoming you back to Grand Zuri BSD City on your next visit to the area!Warm regards,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
酒店回复: Dear valued guest,Thank you for taking the time to share your feedback on your first stay at Grand Zuri BSD City. We are delighted to hear that you found our front desk staff very friendly and that the room was large and met your needs.We appreciate your feedback regarding the internet connectivity on the first floor and the convenience of arranging transportation. We will certainly look into this to see how we can improve the experience for our guests.We are glad you noticed our restaurant with its wide variety of Asian and European dishes and the all-day food service. Thank you for the suggestion regarding room reservation services with dinner; we will definitely consider this as we continuously investigate how to enhance our offerings.We hope to have the pleasure of welcoming you back to Grand Zuri BSD City in the future for an even more convenient and enjoyable stay.Sincerely,Tana IndrayanaGeneral ManagerGrand Zuri BSD City
一家不错的酒店,这次入住主要是为了展会,地理位置很适合,酒店客户温馨舒适,早餐很不错,对出差的人来说是个不错的选择!
衷心感谢酒店所有员工的体贴与热情。特别是,JAILANI先生/女士的真诚让我非常感动。房间很干净,早餐也很丰盛,对此我非常满意。唯一美中不足的是,如果能有移动式花洒就更好了。下次我还会选择预订这家酒店。
卫生情况不太好,房间有小虫子,被子上也有!
酒店早餐不好吃,种类少~
服务员还不错,态度都很好。
附近交通不是很好!
除了基础设施有点老,其他的没得说都很好。交通是靠近一个高新产业园区,到市中心还是有点距离,可以是试一试。好评价
大堂明亮,房间比较大,住起来也挺舒服的,周边环境方便,出行便利。总体推荐入住,早餐很好吃,离机场四十分钟,基本不堵车。
出差客户推荐的酒店,呆了一晚,酒店有点老了,房间还算干净,早餐一般,健身房和游泳池也没时间使用,总体体验一般.
酒店离BSD印尼国家展览中心展馆大概二十分钟,打车方便。附近吃饭的地方不多。酒店环境还可以,但是早餐偏印尼风味,味道不是很适合中国胃。
酒店房间设施比较新,早餐种类多,可以点粉吃, 前台服务人员会讲英语,服务热情,旁边有个kfc其他的吃饭的地方稍远。
去ICE很方便,周围有个商场和超市,买东西都很方便。
早餐也比较丰盛,每天早晨换着吃不同的面,印尼当地的炸鸡很不错。
第一入住该酒店,前台服务人员态度很好。房间很大,满足所有需求。就是一楼没有网络,打车没那么方便。一楼进去就可以看到餐厅,品种丰富有亚洲菜,欧美菜。全天提供饮食服务。建议开放有晚餐的订房服务。