酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced, including the condition of the room, bathtub, and limited breakfast options. Your comments are important, and we will work on these areas to improve the experience for future guests.Sincerely,Hotel Manager
1.0分
其他
原文
翻译提供方：Google
我什么都不喜欢
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would appreciate any additional details to help us improve for future guests.Sincerely,Hotel Manager
1.0分
其他
Given two rooms that were 1. Very dirty and hasn’t been cleaned, 2, toilet was super F’ed up with some gross brown stuff in it.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the unacceptable condition of your rooms and the issues with the toilet. This is not the standard we strive for, and we will address this immediately with our housekeeping team to ensure it does not happen again.Sincerely,Hotel Manager
3.0分
家庭亲子
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Great parking lot. Well lit. Not protected at all. Dirty, trash all over. Simply clean it. Paint the stairs and railings. Fix the blinking lights. Your rooms are far better than the exterior leads one to believe. Your rooms are adequate. For a reservation for 2, we had 1 set of towels. Old, threadbare towels. You can do better. Much better.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found the rooms adequate and appreciated the parking lot lighting. We sincerely apologize for the cleanliness and maintenance issues outside the rooms, as well as the insufficient towels. We will address these concerns to ensure a better overall experience for our guests.Sincerely, Hotel Manager
1.0分
家庭亲子
Dirty, the room wasn’t clean my TV didn’t work. It didn’t have a remote. The mattresses was dirty. The rooms carpet stunk the bathroom tub was dirty.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry for the unacceptable cleanliness issues and the problems with the TV and mattress. This is not the experience we aim to provide. We will address these concerns immediately to ensure a cleaner and more comfortable stay for future guests.Sincerely, Hotel Manager
1.0分
其他
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The refrigerator didn't work the shower dripped constantly the room smelled mildew I really didn't stay in the room I mostly went there to change clothes it wasn't comfortable at all will not stay there ever again for a 161 dollars it could have been better then the clerk that checked me in said no housekeeping because ice came and got all the employees smh👎👎👎
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you experienced with the refrigerator, shower, and room condition, as well as the lack of housekeeping support. This is far below our standards, and we will address these concerns immediately to prevent future occurrences and improve the guest experience.Sincerely, Hotel Manager
1.0分
其他
This place needs serious cleaning inside and out it's nasty dirty and needs to be cleaned and painted
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酒店回复: Dear Guest,We apologize for the condition of the property during your stay. Your feedback regarding cleanliness and maintenance has been shared with our team so we can address these issues promptly.Sincerely, Hotel Manager
我在这家酒店的体验糟透了。我那条非常有纪念意义的特别毛巾，竟然被随意拿走了。当我联系经理寻求帮助时，他们只是敷衍地道了个歉，完全没有努力解决问题。这种不帮忙、不尊重客人财物的态度简直不可接受。我强烈建议大家不要住这家酒店。
酒店比较破旧了，卫生间也有点烂了。其实还可以
蟑螂酒店
服务太差了……我还没来得及安顿下来就换了三次房间，前台几乎没人值班。房间很脏……所有东西都沾满了污渍，根本分不清是干净的还是脏的。我到之前浴室还没打扫，所以我不得不自己打扫（搬家后太累了，没法找其他地方住）。墙上有洞，蟑螂很容易钻进来，所以我提前退房了。
房间老旧，浴缸生锈，气味难闻，早餐种类不多
我什么都不喜欢
Given two rooms that were 1. Very dirty and hasn’t been cleaned, 2, toilet was super F’ed up with some gross brown stuff in it.
Great parking lot. Well lit. Not protected at all. Dirty, trash all over. Simply clean it. Paint the stairs and railings. Fix the blinking lights. Your rooms are far better than the exterior leads one to believe. Your rooms are adequate. For a reservation for 2, we had 1 set of towels. Old, threadbare towels. You can do better. Much better.
Dirty, the room wasn’t clean my TV didn’t work. It didn’t have a remote. The mattresses was dirty. The rooms carpet stunk the bathroom tub was dirty.
The refrigerator didn't work the shower dripped constantly the room smelled mildew I really didn't stay in the room I mostly went there to change clothes it wasn't comfortable at all will not stay there ever again for a 161 dollars it could have been better then the clerk that checked me in said no housekeeping because ice came and got all the employees smh👎👎👎
This place needs serious cleaning inside and out it's nasty dirty and needs to be cleaned and painted