酒店回复: Thanks for taking the time to respond. We appreciate having the opportunity to serve you.
1.0分
独自旅行
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I spent a weekend recently at this hotel When we arrived at 4:15 our room wasn't even ready. If checkout is at 11:00 I don't see why this happened. The front desk manager had to call staff to take care of cleaning the room and she had an attitude about it The entire hotel is depdorized with a very heavy perfume smell. Not appealing to the senses and actually gave me a headache sleeping in the room the first night. They DO NOT clean the rooms at all and to top that off the Guest has to bring down their dirty towel to receive clean towels. I have never experienced this type of hotel. Breakfast is buffet and served on cheap white picnic plates. The hotel is in bad shape and definitely needs an upgrade. The curtains were yellowing from age and there are no anti slip decals in the shower. No soap for washing you hands and a tiny bar of Dove soap. The bathroom floors are shiny tile and very very slippery even when dry. I ended up taking a fall in the bathroom from the flooring. I would NEVER recommend this place to anyone. It is a complet mess Patrice Latora
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酒店回复: Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to retain your business in the future by improving the guest experience
4.0分
家庭亲子
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Very convenient for our trip from Ohio to the Outer Banks. We've stayed here numerous times and while it isn't 5-star, it is clean and fairly well maintained. And the restaurant right across the parking lot is a great convenience after hours in the car! Don't forget to ask for the discount for hotel guests!
4.0分
其他
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Our experience at this hotel was a good one. The only disappointment was we arrived early in town to prepare for the football game. I was informed that there was an additional fee for early check-in, which at other hotels have been waived in the past. We had some other things that we could take care of to kill time until the regular check-in time so we just reversed our schedule before coming back to freshen up to go to the football game. The staff was very friendly and accommodating other than this incident, which apparently was the hotel policy.
4.0分
独自旅行
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The bed was one of the comfiest beds I’ve ever slept in at a hotel and the pillows were soft and sheets were fresh and clean. When I checked in however, the phone cords looked cut and the side table was pulled out with bits of wire on it. Telephone didn’t work because of that, and other areas of the room were a little dirty, but the bed was pristine and made up for everything else. Good location with plenty of parking.
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酒店回复: Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to retain your business in the future by improving the guest experience
4.0分
其他
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The hotel is a little dated; it could use a refresh in general. My room was clean, except that the floor needed mopping… sparkles from a previous guests party on the floor, which was pretty gritty. Additionally, the side door being broken was very inconvenient and the insufficient lighting at the doorway for a mature woman traveling alone was concerning.
1.0分
商务出差
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This hotel is disgusting. I rent here for 41 days and they don’t clean your room often because of being short staffed. I’ve seen roaches and spiders in my room. I have photos. I will never recommend or come back here. If it wasn’t for my job paying for the room I would have cut the stay short. Terrible service
5.0分
家庭亲子
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We stayed from September 1st through the third I have to say this is the cleanest hotel I have ever been in this is our third time layer and we absolutely love it room was gorgeous claim very nice people very friendly could not say enough good things about it
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酒店回复: Thank you so much for the great review! We will be sure to let our team know what a great job they are doing. We look forward to having you stay with us again in the future. We really appreciate your support.
到北卡一直选这家，价格实惠，出行方便，早餐品种相对单一，但也属于标准的美式风格，不算差。不错的居住体验。
网上的照片显示房间明亮、现代、干净。但我们入住时，房间老旧得多，和照片上的美学风格完全不符。橱柜上的灰色油漆正在剥落，淋浴间的下水道也生锈了。还有一个空置的旧门框，打开后竟然是酒店的内部骨架和破损的石膏板……真是太诡异了……完全不知道有什么用。房间里的灯大部分都坏了，我只能打开浴室的灯和另一盏灯，有三四盏灯根本不亮。
一个很好的选择。 我们在 emb2 Moments 呆了 15 天。很棒的服务。很棒的清洁。位置非常好。早餐一般，但符合预期。这家酒店非常适合长期住宿。 我向任何去温斯顿塞伦的人推荐它。
I spent a weekend recently at this hotel When we arrived at 4:15 our room wasn't even ready. If checkout is at 11:00 I don't see why this happened. The front desk manager had to call staff to take care of cleaning the room and she had an attitude about it The entire hotel is depdorized with a very heavy perfume smell. Not appealing to the senses and actually gave me a headache sleeping in the room the first night. They DO NOT clean the rooms at all and to top that off the Guest has to bring down their dirty towel to receive clean towels. I have never experienced this type of hotel. Breakfast is buffet and served on cheap white picnic plates. The hotel is in bad shape and definitely needs an upgrade. The curtains were yellowing from age and there are no anti slip decals in the shower. No soap for washing you hands and a tiny bar of Dove soap. The bathroom floors are shiny tile and very very slippery even when dry. I ended up taking a fall in the bathroom from the flooring. I would NEVER recommend this place to anyone. It is a complet mess Patrice Latora
Very convenient for our trip from Ohio to the Outer Banks. We've stayed here numerous times and while it isn't 5-star, it is clean and fairly well maintained. And the restaurant right across the parking lot is a great convenience after hours in the car! Don't forget to ask for the discount for hotel guests!
Our experience at this hotel was a good one. The only disappointment was we arrived early in town to prepare for the football game. I was informed that there was an additional fee for early check-in, which at other hotels have been waived in the past. We had some other things that we could take care of to kill time until the regular check-in time so we just reversed our schedule before coming back to freshen up to go to the football game. The staff was very friendly and accommodating other than this incident, which apparently was the hotel policy.
The bed was one of the comfiest beds I’ve ever slept in at a hotel and the pillows were soft and sheets were fresh and clean. When I checked in however, the phone cords looked cut and the side table was pulled out with bits of wire on it. Telephone didn’t work because of that, and other areas of the room were a little dirty, but the bed was pristine and made up for everything else. Good location with plenty of parking.
The hotel is a little dated; it could use a refresh in general. My room was clean, except that the floor needed mopping… sparkles from a previous guests party on the floor, which was pretty gritty. Additionally, the side door being broken was very inconvenient and the insufficient lighting at the doorway for a mature woman traveling alone was concerning.
This hotel is disgusting. I rent here for 41 days and they don’t clean your room often because of being short staffed. I’ve seen roaches and spiders in my room. I have photos. I will never recommend or come back here. If it wasn’t for my job paying for the room I would have cut the stay short. Terrible service
We stayed from September 1st through the third I have to say this is the cleanest hotel I have ever been in this is our third time layer and we absolutely love it room was gorgeous claim very nice people very friendly could not say enough good things about it