酒店回复: We appreciate your feedback and are saddened that your experience with the bathroom we will look into this so this wont be an issue in the future
酒店回复: We would like to express our appreciation for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham at Tacoma-Seattle. It is always a pleasure to receive feedback from you as a valued guest.We are truly sorry your stay with us was not as pleasant as we hoped. We will pass your comments along to our team members to better assist all our guests.Once again, thank you for your feedback.
酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tacoma - Seattle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the room was not cleaned, this is something I will address and share with the housekeeping staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4.0分
其他
It was pretty nice quiet clean . Just maybe some meat for breakfast bacon sausages cornbeef hash .over all very nice place.
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酒店回复: Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.
3.0分
其他
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I room was very loud due o the freeway. My suggestion would be to up grade windows or let customers know that the room they will be staying in will be towards the freeway. We did not get much sleep due to this noise. One thing that I would rate low on is as soon I turned on the shower dirty brown water came out! It was very disgusting and I was standing in the shower.I did go grab my cell phone to take a video. If a room has not been used for a while maybe management should have maintenance go around and run all water faucet to make sure all pipes are cleared out. I did let the gale at the front desk know that I was not happy about that, she didn't have much to say?
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酒店回复: Thank you for your review. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The brown water that you have noted will be addressed in an attempt to correct and improve our hotel.
3.0分
其他
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The room wasn’t as clean as we expected, the breakfast was subpar and not fresh. Although, the front desk staff were very kind, efficient, and helpful. We enjoyed our one night stay, but will not be returning.
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酒店回复: Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.
3.0分
商务出差
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Room was clean but no service for a week. Breakfast had nothing I could eat. It was biscuits and gravy or waffles. They did have hard boiled eggs but for breakfast? I asked if they ever had scrambled eggs or meat and they said no
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酒店回复: Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.
4.0分
其他
Staff was cery helpful when i requestesd to change my room do to looking at a satellite dish outside my window
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酒店回复: We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
这个地方简直就是抢钱，还让帮派成员在停车场为所欲为，我甚至被员工辱骂了。
物有所值，我很满意。
出差时住的这家酒店。
早餐也符合价格预期，挺满意的。
因为是出差，我在酒店基本就是晚上回来睡个觉。
我在浴帘里发现了一条用过的毛巾。浴缸/淋浴间很滑，好像没擦干净一样。然而，第二天还是很滑。作为一名残疾人，这很令人担忧，因为很容易滑倒。浴缸里没有任何东西可以减少滑倒/摔倒事故的发生。不过，前台工作人员很棒。如果你不打算叫客房服务，应该有办法补充房间咖啡，而不是每天都要叫人来。
工作人员很友好，酒店本身也升级了，很不错。但是枕套上有污渍，而且味道很臭。外面有一群摩托车整夜都在发动，连续三个晚上都是这样。入口附近还有人闲逛、抽烟。周围环境最多也就阴凉一点。一周过去了，我还在等押金退款。以后不会再住了。
房间和酒店都还行。酒店周边环境非常简陋！我指的周边环境是指从酒店前后门走一步就到的地方。我订酒店的时候以为可以步行半英里到美铁车站。但那可不是个明智的选择。我坐优步很快就到了车站。如果我有穆里根，我会住在郊区，坐更远的优步。但就我所见的西雅图/塔科马地区而言，我不确定那个选择会更好？肯定是太平洋西北地区的疯狂麦克斯时代🙁
It was pretty nice quiet clean . Just maybe some meat for breakfast bacon sausages cornbeef hash .over all very nice place.
I room was very loud due o the freeway. My suggestion would be to up grade windows or let customers know that the room they will be staying in will be towards the freeway. We did not get much sleep due to this noise. One thing that I would rate low on is as soon I turned on the shower dirty brown water came out! It was very disgusting and I was standing in the shower.I did go grab my cell phone to take a video. If a room has not been used for a while maybe management should have maintenance go around and run all water faucet to make sure all pipes are cleared out. I did let the gale at the front desk know that I was not happy about that, she didn't have much to say?
The room wasn’t as clean as we expected, the breakfast was subpar and not fresh. Although, the front desk staff were very kind, efficient, and helpful. We enjoyed our one night stay, but will not be returning.
Room was clean but no service for a week. Breakfast had nothing I could eat. It was biscuits and gravy or waffles. They did have hard boiled eggs but for breakfast? I asked if they ever had scrambled eggs or meat and they said no
Staff was cery helpful when i requestesd to change my room do to looking at a satellite dish outside my window