酒店回复: We appreciate your feedback and are saddened that your experience with the bathroom we will look into this so this wont be an issue in the future
酒店回复: We would like to express our appreciation for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham at Tacoma-Seattle. It is always a pleasure to receive feedback from you as a valued guest.We are truly sorry your stay with us was not as pleasant as we hoped. We will pass your comments along to our team members to better assist all our guests.Once again, thank you for your feedback.
酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tacoma - Seattle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the room was not cleaned, this is something I will address and share with the housekeeping staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: We would like to express our appreciation for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham at Tacoma-Seattle. It is always a pleasure to receive feedback from you as a valued guest. We are truly sorry your stay with us was not as pleasant as we hoped. I assure you that at La Quinta Inn and Suites, we are eager to provide all of our guests with outstanding experiences and delight them with the hope that in the future, you will choose us on your next stay. We will pass your comments along to our team members to better assist all our guests. Once again, thank you for your feedback.
3.0分
家庭亲子
展开
This is an older property and while some updates have been done it still shows dated.
The front desk has tables stacked in front of it which looks trashy at best. I get that guests might walk behind the counter ( really how often does that happen) but find a less obstructive way to maintain the openings.
The rooms do have an odor to them as with any outdated property. The tub/shower is stained. Ours had black feet prints in it.
While the card in the room offered streaming we could not get it to work properly.
For the price I should not complain. (Stayed in area because family lives a few blocks away) If you are looking for a budget friendly, close to SeaTac or entertainment then this would be an ok choice. If you are hotel snobby, skip it.
展开
酒店回复: Thank you for your review. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The odor issue that you have noted will be addressed in an attempt to correct and improve our hotel.
4.0分
情侣出游
展开
The hotel is very clean a little outdated with the mini fridge and microwave. The staff is very nice and helpful, the breakfast is just OK with waffle station, yogurt, fruit, bread, and biscuits and gravy. The only thing I have negative to say is tht it is very close to the port and you hear the train noises and semi noise through the night. Outside of that it's a great place. Would stay again if I was in the area.
展开
酒店回复: Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests’ experiences. We hope that once again you would choose to stay with us at La Quinta Inn & Suites Tacoma-Seattle
4.0分
其他
展开
Nice staff, clean hotel location is not so pleasant. Had our window in our truck blapped and our belongings stolen despite the fact they have obnoxious blue and white flashing lights cameras and security. Be careful not to leave any belongings in vehicle or in plain view because the car prowlers are bold.
展开
酒店回复: Thank you for taking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment with our security services which is on property.
4.0分
其他
Was on the third floor. Found shampoo in the room. Went to ask for conditioner and lotion as was told they had none. I know they used to have it.
展开
酒店回复: Thank you for leaving a review. I am truly sorry you didn't have a shampoo and conditioner when staying with us. We strive to make sure each guest has a memorable experience . I will share your comments so we can improve and request to bring the conditioner back. I hope you'll give us another chance in the future.
这个地方简直就是抢钱,还让帮派成员在停车场为所欲为,我甚至被员工辱骂了。
物有所值,我很满意。
出差时住的这家酒店。
早餐也符合价格预期,挺满意的。
因为是出差,我在酒店基本就是晚上回来睡个觉。
我在浴帘里发现了一条用过的毛巾。浴缸/淋浴间很滑,好像没擦干净一样。然而,第二天还是很滑。作为一名残疾人,这很令人担忧,因为很容易滑倒。浴缸里没有任何东西可以减少滑倒/摔倒事故的发生。不过,前台工作人员很棒。如果你不打算叫客房服务,应该有办法补充房间咖啡,而不是每天都要叫人来。
工作人员很友好,酒店本身也升级了,很不错。但是枕套上有污渍,而且味道很臭。外面有一群摩托车整夜都在发动,连续三个晚上都是这样。入口附近还有人闲逛、抽烟。周围环境最多也就阴凉一点。一周过去了,我还在等押金退款。以后不会再住了。
房间和酒店都还行。酒店周边环境非常简陋!我指的周边环境是指从酒店前后门走一步就到的地方。我订酒店的时候以为可以步行半英里到美铁车站。但那可不是个明智的选择。我坐优步很快就到了车站。如果我有穆里根,我会住在郊区,坐更远的优步。但就我所见的西雅图/塔科马地区而言,我不确定那个选择会更好?肯定是太平洋西北地区的疯狂麦克斯时代🙁
我的经历很糟糕,我的房间里有蟑螂,其中一张床的毯子上有血迹,好像从来没有洗过,他们就这么放着。非常令人沮丧
This is an older property and while some updates have been done it still shows dated.
The front desk has tables stacked in front of it which looks trashy at best. I get that guests might walk behind the counter ( really how often does that happen) but find a less obstructive way to maintain the openings.
The rooms do have an odor to them as with any outdated property. The tub/shower is stained. Ours had black feet prints in it.
While the card in the room offered streaming we could not get it to work properly.
For the price I should not complain. (Stayed in area because family lives a few blocks away) If you are looking for a budget friendly, close to SeaTac or entertainment then this would be an ok choice. If you are hotel snobby, skip it.
The hotel is very clean a little outdated with the mini fridge and microwave. The staff is very nice and helpful, the breakfast is just OK with waffle station, yogurt, fruit, bread, and biscuits and gravy. The only thing I have negative to say is tht it is very close to the port and you hear the train noises and semi noise through the night. Outside of that it's a great place. Would stay again if I was in the area.
Nice staff, clean hotel location is not so pleasant. Had our window in our truck blapped and our belongings stolen despite the fact they have obnoxious blue and white flashing lights cameras and security. Be careful not to leave any belongings in vehicle or in plain view because the car prowlers are bold.
Was on the third floor. Found shampoo in the room. Went to ask for conditioner and lotion as was told they had none. I know they used to have it.